Pizza Hut

3701 Lakeview Pkwy #103, Rowlett
(972) 412-5600

Recent Reviews

Kelli McGrath

The app said my order was ready. When I got there I could not check in with the app. I walked in told the name on the order was told it was not ready. None of the workers stayed at the counter. I had to call loudly to the back more than once for someone to come up there. The tv was very loud.

Atmosphere: 2

Food: 4

Service: 2

Brown Sugar

The manager on duty Sergio was very rude and unprofessional when i contacted him about my order being messed up. He is very bias I recorded everything he even called the police I plan on going to the news with the video recordings I haveParking: Ok

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Pepperoni Pizza

Christi Waters

Ordered $121.00 of food. Received a confirmation number via email. An hour later called as it should have been delivered 30 minutes earlier. The manager claimed they never received the order however my account was charged. I will be taking my business elsewhere.

Service: 1

Moneyj010

This location always provides quality food with excellent friendly customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaiian Chicken Pizza, Pepperoni Pizza, Traditional Wings

Lori Dickson

Ordered on the app. Other than having to order extra to have it delivered I would do it

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Sides

Bryan Diaz

Pizza Hut needs more people like Kaitlyn. She did everything she could to let us know what happened to our order from another store. (The power went off at another Pizza Hut)

Atmosphere: 5

Food: 5

Service: 5

L Thomas

Pizza was ready fast even though they were busy. The order was exact and the taste was great!

Allie gonzalez

the pizza was great but the service was not good the girl who was taking my order was very disrespectful and had an attitude when i was

Atmosphere: 2

Food: 2

Queen Cook

Worse store ever! Employee Katelyn is very rude & unprofessional!

ADISA AMBONISYE

I gave it a 5 star because of the service.

Colin Vargas

Tried this location again but the food quality is terrible. The pizza was dry, cheese over cooked, dough tough and chewy. Usually their pastas are their saving grace but it was flavorless and super watery. I don’t even want to finish it. If you want a better quality pizza try Zukos or Napolis down the street.

Spreadpeace SpreadLove

Them spicy honey hot wings & honey pizza are the truth ?

VICTOR “FATTBOII” NICHOLSON

Worst pizza hut ever they are so unprofessional I literally had to wait for the workers (yes all them)to finish smoking to get my order and it was still wrong asked to speak with a manager who immediately got upset about me complaining about my pizza being wrong ??‍♂️? she started arguing with the other workers while I'm standing right there so I just accepted the wrong order and left as I'm about pull off all the workers come back outside to finish the smoke session? with house shoes on and everything

Devin Ponthier

I’m really surprised to see this establishment with a 3.3 ⭐️ I have ordered from many pizza huts and majority of the time the custom service is awful. Our order was picked up and when we got home we noticed one pizza was slightly wrong (no big deal). I called the store and spoke with Caitlyn the shift manager, she offered right a way to fix the issue and have it delivered and the proceeded to tell us that they just had a rush and it was possible that it was overlooked (it happens all the time, I’m a GM of a restaurant so I get it). This young lady was fabulous. Would love to have people like that work for me in my establishments. She deserves a raise and pat on the back. This Pizza Hut will be my regular hut thanks to Caitlyn. Kudos to you.

Juan Ross

I ordered a big New Yorker pepperoni and sausage pizza and they brought me a big New Yorker sausage only Pizza

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