I specially asked for no cheese (twice) and it was repeated back to me...giving the benefit of the doudt, I didn't check my food...I pulled off...and I had cheese! I was the only customer there...I tipped after I paid w/my card...
Atmosphere: 4
Food: 4
Service: 4
Kay Tapp
Wasn't used to the way Sonic has changed . Seems if you want the food fast you can get it that way just find the correct car booth. Really tasty in Wylie, so so in Rowlett on the next day.
Atmosphere: 4
Food: 4
Service: 4
Princess Of TMH
Since when did a sonic blast become ice cream with just the filling sprinkled on top 🤔… Lazy Ding Dongs working here obviously 🙄
Atmosphere: 1
Food: 1
Service: 1
Esther Salinas
Went there to purchase 52 gift cards for the end of school for some local schools and William helped us. The whole experience was weird. Before we could decide what we were gonna do he came knocking on the window vs us just pushing the button like normal. Then he takes the order and brings out and didn’t have any sleeves to put them in. Which he should have stated before proceeding. ( only because we wanted to write thank you notes on the sleeve of the GC’s.he brought them out in a brown bag with receipts just thrown in there ( there were 52 of them) and when I was shocked and told him next time it would be better to hand the receipts directly to the customer he shrugged his shoulder and responded in the most sassiest way possible. He was rude and needs proper customer service training.
Service: 1
Allison Munnerlyn
Im giving 5 stars because of one man. WILLIAM. bro he is so outgoing and had the BEST ENERGY EVER. Will needs a raise or something and the service was quick and everything. Love u will!
Food: 5
Service: 5
K Shine
Trash location… night staff needs training.
Atmosphere: 1
Food: 1
Service: 1
Amy Calderon
William is a sorry manager. I ordered through the app 4 small slushies during happy hour 2-4 I get there and my server comes out to let me know the machine is down and the best thing they can do is swap my small slushies out for small drinks? Not even upsized drinks or a coupon to redeem for slushies on my next visit for the inconvenience. Instead he says that’s the point of giving you the SMALL regular drinks instead of slushies. So I asked to be refunded the drinks then which they did and happily took there drinks back. I wish I had known there was no slushies during the time I ordered so I could have made arrangements to go to the other sonic in rowlett but then the time was 4pm and I wouldn’t make it for happy hour
JJ Battle
Slow slow slow but the food was good
Atmosphere: 4
Food: 5
Service: 3
Rod and Linda Nealeigh
Always verrrry slowww.
Atmosphere: 3
Food: 4
Angela Barron
William was very rude. He kept correcting me while ordering, even tho he knew what I wanted. Basically told me I wasn’t ordering correctly bc I didn’t say the full name of an item on the menu. I’ve never had this experience at this location. Will be using the app from here on out
I love Sonic. The only reason I give them a 4 at this location is because they are in need of a few more servers. I often have to wait when I place an order ahead of time. They frequently have 1 server, which is trying their best to get everyone served, so there is a wait.
Sherry York
When I say NO CHEESE that’s what I mean! The cook needs to take tile and read he order carefully…this was an app order and pretty simple.
Diana Goytia
I had ordered a medium fry and small blue raspberry slush. Waited over 45 minutes before leaving without my order. I asked for a refund after waiting 15 minutes & the young lady nor the young man attended me! Very disappointed in the service. I understand they may have been short staffed but multiple vehicles who ordered after me left with their orders! I had even placed a mobile order & had seen my status as completed when I checked in!!!
Atmosphere: 1
Service: 1
Brooke Bradley
Terrible experience last night at the Sonic in Rowlett. Placed order at 9:36pm. Got order to the car at 10:10…which was already a long wait. Noticed missing large tot. No big deal…pressed button…they got it to car at 10:20…so food was already cold got home only to find out NONE of the 3 burgers were right. The kids burger that should’ve been plain with cheese and mayo had everything on it and also NO MEAT!! Like how is that possible? Attaching a pic. The other photo attached should’ve been a bacon cheeseburger. Not a patty melt. Super disappointing. Called last night no one answered called this morning same issue.
Atmosphere: 1
Food: 1
Service: 1
Jacarey Williamson
Saturday night after Christmas around 7:00 p.m. when to get to route 44 fruit slushies how was helped by a white gentleman and he was very helpful while making my slushies he ran out of strawberries a tall mixed ( black/white/hisp) fellow with a lot of hair everywhere came out the back with a big bag of strawberries he proceeded to open it up with his mouth biting the bag of strawberries tearing the plastic bag with his mouth and lips! Wen white gentleman brought it out to me I refuse the drinks because of that he apologized said he completely understand and made 2 more with a different container of strawberries but they didn't throw the ones out the tall black guy with a lot of hair used his mouth in saliva to open. There was only two employees working the whole time I was there the white guy and the girl but they had four employees on the shift
I specially asked for no cheese (twice) and it was repeated back to me...giving the benefit of the doudt, I didn't check my food...I pulled off...and I had cheese! I was the only customer there...I tipped after I paid w/my card...
Atmosphere: 4
Food: 4
Service: 4
Wasn't used to the way Sonic has changed . Seems if you want the food fast you can get it that way just find the correct car booth. Really tasty in Wylie, so so in Rowlett on the next day.
Atmosphere: 4
Food: 4
Service: 4
Since when did a sonic blast become ice cream with just the filling sprinkled on top 🤔… Lazy Ding Dongs working here obviously 🙄
Atmosphere: 1
Food: 1
Service: 1
Went there to purchase 52 gift cards for the end of school for some local schools and William helped us. The whole experience was weird. Before we could decide what we were gonna do he came knocking on the window vs us just pushing the button like normal. Then he takes the order and brings out and didn’t have any sleeves to put them in. Which he should have stated before proceeding. ( only because we wanted to write thank you notes on the sleeve of the GC’s.he brought them out in a brown bag with receipts just thrown in there ( there were 52 of them) and when I was shocked and told him next time it would be better to hand the receipts directly to the customer he shrugged his shoulder and responded in the most sassiest way possible. He was rude and needs proper customer service training.
Service: 1
Im giving 5 stars because of one man. WILLIAM. bro he is so outgoing and had the BEST ENERGY EVER. Will needs a raise or something and the service was quick and everything. Love u will!
Food: 5
Service: 5
Trash location… night staff needs training.
Atmosphere: 1
Food: 1
Service: 1
William is a sorry manager.
I ordered through the app 4 small slushies during happy hour 2-4
I get there and my server comes out to let me know the machine is down and the best thing they can do is swap my small slushies out for small drinks? Not even upsized drinks or a coupon to redeem for slushies on my next visit for the inconvenience.
Instead he says that’s the point of giving you the SMALL regular drinks instead of slushies.
So I asked to be refunded the drinks then which they did and happily took there drinks back. I wish I had known there was no slushies during the time I ordered so I could have made arrangements to go to the other sonic in rowlett but then the time was 4pm and I wouldn’t make it for happy hour
Slow slow slow but the food was good
Atmosphere: 4
Food: 5
Service: 3
Always verrrry slowww.
Atmosphere: 3
Food: 4
William was very rude. He kept correcting me while ordering, even tho he knew what I wanted. Basically told me I wasn’t ordering correctly bc I didn’t say the full name of an item on the menu. I’ve never had this experience at this location. Will be using the app from here on out
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I love Sonic. The only reason I give them a 4 at this location is because they are in need of a few more servers. I often have to wait when I place an order ahead of time. They frequently have 1 server, which is trying their best to get everyone served, so there is a wait.
When I say NO CHEESE that’s what I mean! The cook needs to take tile and read he order carefully…this was an app order and pretty simple.
I had ordered a medium fry and small blue raspberry slush. Waited over 45 minutes before leaving without my order. I asked for a refund after waiting 15 minutes & the young lady nor the young man attended me! Very disappointed in the service. I understand they may have been short staffed but multiple vehicles who ordered after me left with their orders! I had even placed a mobile order & had seen my status as completed when I checked in!!!
Atmosphere: 1
Service: 1
Terrible experience last night at the Sonic in Rowlett. Placed order at 9:36pm. Got order to the car at 10:10…which was already a long wait. Noticed missing large tot. No big deal…pressed button…they got it to car at 10:20…so food was already cold got home only to find out NONE of the 3 burgers were right. The kids burger that should’ve been plain with cheese and mayo had everything on it and also NO MEAT!! Like how is that possible? Attaching a pic. The other photo attached should’ve been a bacon cheeseburger. Not a patty melt. Super disappointing. Called last night no one answered called this morning same issue.
Atmosphere: 1
Food: 1
Service: 1
Saturday night after Christmas around 7:00 p.m. when to get to route 44 fruit slushies how was helped by a white gentleman and he was very helpful while making my slushies he ran out of strawberries a tall mixed ( black/white/hisp) fellow with a lot of hair everywhere came out the back with a big bag of strawberries he proceeded to open it up with his mouth biting the bag of strawberries tearing the plastic bag with his mouth and lips! Wen white gentleman brought it out to me I refuse the drinks because of that he apologized said he completely understand and made 2 more with a different container of strawberries but they didn't throw the ones out the tall black guy with a lot of hair used his mouth in saliva to open. There was only two employees working the whole time I was there the white guy and the girl but they had four employees on the shift
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
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