It’s always something at this Wendy’s. No frostys, can’t use reward points from app, no baked potatoes, forgotten food from order, ALWAYS something. Hate that this is the closest store to me so I come cause my son loves Wendy’s but such a letdown almost every visit.
Zane Silverthorn
Great fresh food
Atmosphere: 5
Food: 5
Service: 5
Lill Hanks
Not sure how this Wendy's is still in business...
Atmosphere: 1
Food: 1
Service: 1
Kool Kid
Please, go to another location! The burger I ordered today was so old ...Moses made it himself! Fries were as hard as wood. Now I understand why there were no customers in sight! They should be ashamed. 0 stars!!!
Atmosphere: 1
Food: 1
Service: 1
Herman English
Staff seems LAZY !!
Atmosphere: 2
Food: 4
Service: 4
Luis Mojica
I am a regular customer of this store because I like the staff and they are very friendly.
Everyone that worked there was preoccupied Messing around with one another, the fries were burned in the hamburger was thrown together 🤮
Atmosphere: 1
Food: 1
Service: 1
Emily Geo
I had a disappointing experience at this Wendy’s location. I went through the drive-through and ordered my food. The associate asked if I wanted a fresh-baked cookie, to which I replied, “Only if it is warm.” She asked again if I wanted the cookie, and I repeated, “Only if it’s warm.” After being asked a third time, I explained that I wanted a heated cookie with melted chocolate. She assured me it was warm and asked if I wanted a sugar or chocolate chip cookie. I chose chocolate chip and pulled forward.
She took my payment but didn’t give me a receipt. Before leaving, I checked the cookie, and it wasn’t warm as promised. I asked for a refund, and a manager gave me a dollar from the drawer. I found this odd because the price on the menu is more than a dollar, but the manager insisted it was correct.
Once in my car, I noticed that my fries were soggy and not hot, and my sandwich felt carelessly made. The only good part of my order was the drink. Overall, this visit left me disappointed, and I wouldn’t recommend this location.
Atmosphere: 1
Food: 1
Service: 2
Arial R
Went around 4 on a Tuesday best service and beyond I've ever had, nice environment great employees
I placed my order at the drive through. Order taker didn't understand what I was saying .
A female in a red shirt Hispanic lady took over the order. I believe she was the manager or team lead.
Her customer service skills was just as bad as the drive through clerk.
This is my issue. I don't mind giving everyone a chance that wants to better themselves. If you want a job here that requires customer service skills you have to be able to understand and feel comfortable speaking English and not make us feel like we're the issue.
I had a coupon BOGO for a Dave's double after I ordered the burger she just gave me a total didn't ask if I wanted anything else. I had to tell her I would like fries and a drinks and I didn't the fries how I ordered them. Such a waste of money on old fries couldn't eat them. I asked for no salt and fresh fries
When the food was ready she just opened the window handed my husband the bag and closed the window.
The food was hot and fresh. Therefore, we had to wait on it to get cooked.
Atmosphere: 5
Food: 5
Service: 5
Grady McNutt
Make an order over the app. I get to the store 2 cars at the drive thru. Drove up to the area were you order. No one greeted me. Waited 3 minutes and I said Hello. A young girl very rude stated we are very busy, we will get you soon. She could have said We will be right with you. A guy then asked if he could help. Told him that I had an order. Get to the window he rudely said pull to the parking area. Two more car came thru the drive thru got there and I’m was still waiting. Made the order at 9:50 pm. Received my order at 10:15 pm. . Will not come here again. 03/09/25. After reading the reviews lol nothing will get done. Wendy’s should close. Bad employees
Atmosphere: 1
Food: 4
Service: 1
Steven R
Not great at all I arrived and wasn’t greeted nor could do my order.
Atmosphere: 2
Service: 2
Dre L
Placed an order for pickup via app, when I got there my order was ready but I still I had wait. By the time I got my food it was cold and the nuggets were disgusting
Atmosphere: 1
Food: 1
Service: 1
Sunkissed Sanchez
This Wendy's needs to be closed. The employees are very unprofessional and they swear a lot. Orders were not right. They look very confused like they have not been trained. They do not acknowledge the customers and drive-thru make them wait for their card.
It’s always something at this Wendy’s. No frostys, can’t use reward points from app, no baked potatoes, forgotten food from order, ALWAYS something. Hate that this is the closest store to me so I come cause my son loves Wendy’s but such a letdown almost every visit.
Great fresh food
Atmosphere: 5
Food: 5
Service: 5
Not sure how this Wendy's is still in business...
Atmosphere: 1
Food: 1
Service: 1
Please, go to another location! The burger I ordered today was so old ...Moses made it himself! Fries were as hard as wood. Now I understand why there were no customers in sight! They should be ashamed. 0 stars!!!
Atmosphere: 1
Food: 1
Service: 1
Staff seems LAZY !!
Atmosphere: 2
Food: 4
Service: 4
I am a regular customer of this store because I like the staff and they are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Spicy Chicken Sandwich, Taco Salad, Spicy Chicken Sandwich Combo, Baconator Fries
Everyone that worked there was preoccupied
Messing around with one another, the fries were burned in the hamburger was thrown together 🤮
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at this Wendy’s location. I went through the drive-through and ordered my food. The associate asked if I wanted a fresh-baked cookie, to which I replied, “Only if it is warm.” She asked again if I wanted the cookie, and I repeated, “Only if it’s warm.” After being asked a third time, I explained that I wanted a heated cookie with melted chocolate. She assured me it was warm and asked if I wanted a sugar or chocolate chip cookie. I chose chocolate chip and pulled forward.
She took my payment but didn’t give me a receipt. Before leaving, I checked the cookie, and it wasn’t warm as promised. I asked for a refund, and a manager gave me a dollar from the drawer. I found this odd because the price on the menu is more than a dollar, but the manager insisted it was correct.
Once in my car, I noticed that my fries were soggy and not hot, and my sandwich felt carelessly made. The only good part of my order was the drink. Overall, this visit left me disappointed, and I wouldn’t recommend this location.
Atmosphere: 1
Food: 1
Service: 2
Went around 4 on a Tuesday best service and beyond I've ever had, nice environment great employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Spicy Chicken Sandwich Combo
I placed my order at the drive through. Order taker didn't understand what I was saying .
A female in a red shirt Hispanic lady took over the order. I believe she was the manager or team lead.
Her customer service skills was just as bad as the drive through clerk.
This is my issue. I don't mind giving everyone a chance that wants to better themselves. If you want a job here that requires customer service skills you have to be able to understand and feel comfortable speaking English and not make us feel like we're the issue.
I had a coupon BOGO for a Dave's double after I ordered the burger she just gave me a total didn't ask if I wanted anything else. I had to tell her I would like fries and a drinks and I didn't the fries how I ordered them. Such a waste of money on old fries couldn't eat them. I asked for no salt and fresh fries
When the food was ready she just opened the window handed my husband the bag and closed the window.
No Thank you or anything.
Horrible customer service.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The food was hot and fresh. Therefore, we had to wait on it to get cooked.
Atmosphere: 5
Food: 5
Service: 5
Make an order over the app. I get to the store 2 cars at the drive thru. Drove up to the area were you order. No one greeted me. Waited 3 minutes and I said Hello. A young girl very rude stated we are very busy, we will get you soon. She could have said We will be right with you. A guy then asked if he could help. Told him that I had an order. Get to the window he rudely said pull to the parking area. Two more car came thru the drive thru got there and I’m was still waiting. Made the order at 9:50 pm. Received my order at 10:15 pm. . Will not come here again. 03/09/25. After reading the reviews lol nothing will get done. Wendy’s should close. Bad employees
Atmosphere: 1
Food: 4
Service: 1
Not great at all I arrived and wasn’t greeted nor could do my order.
Atmosphere: 2
Service: 2
Placed an order for pickup via app, when I got there my order was ready but I still I had wait. By the time I got my food it was cold and the nuggets were disgusting
Atmosphere: 1
Food: 1
Service: 1
This Wendy's needs to be closed. The employees are very unprofessional and they swear a lot. Orders were not right. They look very confused like they have not been trained. They do not acknowledge the customers and drive-thru make them wait for their card.
Atmosphere: 1
Food: 1
Service: 1
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