Should have never sold. Ordered a Whatachicken with Jalapenos and onion rings. got a plain whataburher and fries. BUT they sure didn't forget to charge for the extras. POORLY RUN STORE. Drive through slower than the average Whataburger and the average Whataburger isn't a track star..
Atmosphere: 1
Food: 3
Service: 1
tyler bolich
Placed a mobile order today and received drinks immediately, and we're told food would be out shortly. Fifteen minutes had gone by with no food and had to go through the drive thru and had to ask about our food. I was then told to pull to spot b , and then our food arrived within seconds. Basically, we were forgotten until we said something. The food was obviously cold....
Food: 2
Service: 1
Steven R
Waited for a little while to be served placed an online order and still had to wait about 15-20 min maybe they were backed up. A lady from the drive through very polite access the situation quickly.
Atmosphere: 3
Food: 5
Service: 3
S. R. Montano
I’ve lived in Rowlett for two years now. I kid you not, not a single order has ever been made correctly from this location. Even ordered through the app and it isn’t correct.
Pam Hooper
6am served cold coffee that tasted like from the day before not once, but twice after they supposedly redid it. Called and spoke to Natalie who ignored complaint, because she said she just brewed coffee herself. Wow!! What happened to the phrase, "the customer's always right"? I'm 55 and think I no by now what a freshly brewed cup of coffee tastes like. Definitely won't be back to this location... other reviews are horrifying.
Atmosphere: 1
Food: 1
Service: 1
a t
Food was good & place was neat, but one worker with the ghetto music blasting all over the place can ruin the whole experience.
Atmosphere: 2
Food: 4
Service: 4
Johnnie Caldwell
Love the spicy ketchup!
Atmosphere: 4
Food: 5
Service: 4
Veronica Arndt
We placed an order on my app and we picked it up. THE WORSE BURGERS AND ONION RINGS. I was so disappointed. It was almost 50 bucks! In this economy, this makes me very angry. I called and no answer I sent an email regarding this issue and I never got a response. I hate to say this but I think we are going to break up and this makes me very sad.
Food: 1
Amin Altawil
They took forever
Cam Ybarra
The most incompetent location to deal with. Half the time they argue with you, the other half they mess up the order. Complete morons
You have about a 50-50 chance of getting your order correct. if you order a number one with cheese you may get no cheese plus add bacon. Bear in mind I was the only person in the Drive-
Atmosphere: 5
Food: 5
Service: 1
Rick
Ordered a hamburger with ketchup and mustard only!! and fries. Waited in line with ten minutes to receive a hamburger with everything on it and no fries.
Atmosphere: 4
Food: 3
Service: 2
Anthony Barrera
Whether you get your food fast and hot, or wait 30 minutes to get it cold, is between them and God. I have ordered on the app the past three visits. They always give me my food 20-30 minutes after it should have been done and its always cold as hell.
Food: 3
Service: 2
Recommended dishes: Cheeseburger, Whataburger, Onion Rings, French Fries
Sherry M
First, I love Whataburger! Service seems to be off a bit lately Do I have to ask for everything? I understand the condiments but if I'm in the Drive-Thru can I please get some napkins!
Should have never sold. Ordered a Whatachicken with Jalapenos and onion rings. got a plain whataburher and fries. BUT they sure didn't forget to charge for the extras. POORLY RUN STORE. Drive through slower than the average Whataburger and the average Whataburger isn't a track star..
Atmosphere: 1
Food: 3
Service: 1
Placed a mobile order today and received drinks immediately, and we're told food would be out shortly. Fifteen minutes had gone by with no food and had to go through the drive thru and had to ask about our food. I was then told to pull to spot b , and then our food arrived within seconds. Basically, we were forgotten until we said something. The food was obviously cold....
Food: 2
Service: 1
Waited for a little while to be served placed an online order and still had to wait about 15-20 min maybe they were backed up. A lady from the drive through very polite access the situation quickly.
Atmosphere: 3
Food: 5
Service: 3
I’ve lived in Rowlett for two years now. I kid you not, not a single order has ever been made correctly from this location. Even ordered through the app and it isn’t correct.
6am served cold coffee that tasted like from the day before not once, but twice after they supposedly redid it. Called and spoke to Natalie who ignored complaint, because she said she just brewed coffee herself. Wow!! What happened to the phrase, "the customer's always right"? I'm 55 and think I no by now what a freshly brewed cup of coffee tastes like. Definitely won't be back to this location... other reviews are horrifying.
Atmosphere: 1
Food: 1
Service: 1
Food was good & place was neat, but one worker with the ghetto music blasting all over the place can ruin the whole experience.
Atmosphere: 2
Food: 4
Service: 4
Love the spicy ketchup!
Atmosphere: 4
Food: 5
Service: 4
We placed an order on my app and we picked it up. THE WORSE BURGERS AND ONION RINGS. I was so disappointed. It was almost 50 bucks! In this economy, this makes me very angry. I called and no answer
I sent an email regarding this issue and I never got a response. I hate to say this but I think we are going to break up and this makes me very sad.
Food: 1
They took forever
The most incompetent location to deal with. Half the time they argue with you, the other half they mess up the order. Complete morons
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You have about a 50-50 chance of getting your order correct. if you order a number one with cheese you may get no cheese plus add bacon. Bear in mind I was the only person in the Drive-
Atmosphere: 5
Food: 5
Service: 1
Ordered a hamburger with ketchup and mustard only!! and fries. Waited in line with ten minutes to receive a hamburger with everything on it and no fries.
Atmosphere: 4
Food: 3
Service: 2
Whether you get your food fast and hot, or wait 30 minutes to get it cold, is between them and God.
I have ordered on the app the past three visits. They always give me my food 20-30 minutes after it should have been done and its always cold as hell.
Food: 3
Service: 2
Recommended dishes: Cheeseburger, Whataburger, Onion Rings, French Fries
First, I love Whataburger!
Service seems to be off a bit lately
Do I have to ask for everything?
I understand the condiments but if I'm in the Drive-Thru can I please get some napkins!
Food: 4
Service: 3
Go to Whataburger
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