Dairy Queen

506 I-30, Royse City
(469) 874-2171

Recent Reviews

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Lana Vasquez

This place is horrible staff is sooo rude and lazey

Atmosphere: 1

Food: 1

Service: 1

Breighah Bailey

Kid-friendliness: Staff is VERY friendly I’m comfortable to send my kid up to grab there own ice cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Oreo, Strawberry Sundae, Bluzzards, Steak Finger Basket Without Gravy That Should Have Come with It

Felicia Finch

Nick waited on me at the front counter. He was very helpful and his customer service skills were excellent

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo

Fitness Motivation

Great staff

Parking: Great

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Oreo

Brent Anderson

Fast friendly service

Parking: Lots of parking

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Banana Split, Oreo, Cheese Dog, Strawberry Sundae, Grilled Chicken Sandwich, Burrito, Beltbuster, Chicken and Dumplings, 1 Piece Non-Dairy Dilly Bar, Dude Chicken Fried Steak Sandwich, Dilly Bar 6 Pack, Onion Rings, Hungr-Buster, Grilled Chicken Salad, Mint Chip Shake Large, Strawberry Cake Shake Medium, Lemonade Twisty Misty Large, Jalitos

Jerry H

What is going on with maintenance? It's just a few years old, and the building is falling apart. The lady that took our order was very nice, busy, but polite. The dude that delivered the food didn't seem to care to be there.

Atmosphere: 2

Food: 4

Service: 3

Kameryn Snyder

Good food

Parking: Plenty of room

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Cheese Dog, Strawberry Sundae

Kee Acello

Fun environment

Dietary restrictions: Grilled chicken sandwich is better if your diabetic

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Grilled Chicken Sandwich, Steak Finger Basket Without Gravy That Should Have Come with It

Mandie Hamlin

If I could give no stars I would . This has been the worst experience I have ever had in a drive thru tonight ! The night shift manager hands me my drink and the lids not all the way on so when I sit it in my cup holder it's explodes out the top all over my car and myself! Drenched in coke ! So I get home with my meal and my order is wrong . They gave me a bacon burger and I ordered the jalapeño burger so I called and she said to come back and get the correct burger . I go through the drive thru and waited in line for 51 minutes . They hand me my bag with only the burger replaced . No fry's . The manager on shift told me they were only correcting what was wrong . So I'm supposed to eat a warm burger ( that I literally saw them stick in the microwave) and cold fry's ? Who wants cold fry's . You should have let me give you the order back and you correct it ! Not only do I have coke all over the headliner of my car but horrible customer service to go along with it .

UPDATE
The Owner or someone from DQ commented to make contact about this review. I made contact after I made this review after they responded and nobody has returned my email or called. It has been 2 to 3 weeks

Emy Nkashama

I had such a disappointing experience at this location tonight. I was on my way home from visiting my sister in the area and went through the drive through. I order a chicken strip basket meal and a new your cheesecake blizzard with no strawberry middle. When I get to the widow I'm handed the blizzard pretty quick and immediately notice it's completely white meaning not made correctly. I alert the person at the window and he goes have it corrected. (It was missing the Graham base.) Then I get told to pull up and they'll bring my order out. About 5 minutes later when it is brought out I open it to eat in the car and realized I got served steak fingers instead of chicken strips. I had to park and go inside because there was a longer line now in the drive through. Turns out they mixed my order up with someone else's and we get it corrected. (I also would like to mention they were out of barbecue as well, I don't like gravy especially not with chicken strips.) I get on the highway and take another bite of my blizzard and turns out instead of cheesecake bites, there's cookie dough in the blizzard. (I would also like to point out as a former DQ employee I know the cookie dough blizzard has chocolate syrup in it, so as a cookie dough blizzard it was also made wrong.) Both parts of my honestly pretty easy order were messed up and had to be corrected. So disappointing, would not recommend this location.

Atmosphere: 3

Food: 3

Service: 2

Yolanda R

Love DQ ice cream. I recently went to get some and the ice cream was not DQ's famous shift serve. Maybe issues with the ice cream machine. I did return for a refund and the guy was kind and had no problem learning how to refund me my money.

Juan O

This place is horrible I ordered a delivery for 2 ice creams which were melted and watered down!! And the fries that my wife got were cold and disgusting!! Worst place ever do not eat here

Food: 1

Service: 1

Enrique Boissiere

I like it

Kid-friendliness: Clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken and Dumplings

Dalena Boissiere

I like it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken and Dumplings

Alexis is here

It was really great and friendly

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Oreo, Grilled Chicken Sandwich, Steak Finger Basket Without Gravy That Should Have Come with It

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