Beware the pizza box smell like fireworks they are no good management is very rude if you have kids do not let them eat it sad and ridiculous
Timieka J
I just ordered and picked up a thin crust pizza from Domino's and specifically requested extra sauce to avoid it being too dry. Unfortunately, the pizza I received was extremely dry, with barely any sauce at all. It was disappointing, especially since I made the effort to add a special request. A thin crust already has less dough to retain moisture, so the sauce really makes a difference. Domino’s, please take note—sauce is essential to a good pizza, and when a customer asks for extra, it’s usually for a reason. I hope quality control improves, because I know Domino's can do better.
Atmosphere: 3
Food: 1
Service: 1
Love For The Invisible
Kind and attentive staff.
Anel Gamez
Take forever to acknowledge when someone is there
Atmosphere: 1
Food: 1
Service: 1
Jade Newsome
EDIT: Do not waste your time emailing the owner, as they suggest, they will not respond. Placed an order online. Pizza was the completely wrong pizza. Asked to speak with a manger so they could make it right and have the correct pizza I ordered delivered. The lady that I first spoke to, Callie, told me she was the manager and she could not waive the delivery fee even though this is Dominos fault, not mine. After I proceeded to tell her that the correct thing to do is waive the fee as this was their fault. She placed me on hold to call her DM. After a brief time on hold a lady picked up the phone saying she was the manager, Jessica, and the DM is out of town. She also refused to make things right and waive a delivery fee. She also told me that Callie is not a manager, however, she did not seem to mind that she portrayed herself as such. So the DM, Bipul Patel, can thank these two ladies specifically for permanently losing our business. Zero stars ⭐️ Whatever happened to actual customer service? EDIT-my husband just told me while picking up our pizzas a girl was running around the kitchen with some burnt food chasing other employees. Real professional Dominos 👏
Atmosphere: 1
Food: 1
Service: 1
Dylan
They made up for last time and gave us a 5 star experience, john carlo and caleb helped fix things. S/O to the staff for making things up. Royse City, give them a chance.
Atmosphere: 5
Food: 5
Service: 5
Jamie Johnson
Worst customer service after waiting almost an hour and half was told (by very rude man) it would be over another hour to get pizza. Will never go back - left and ordered from Pizza Hut got pizza in 18 minutes
Atmosphere: 1
Food: 1
Service: 1
Michael Moore
Ordered online was quoted 30min delivery. 70 min later called and was told sometimes the online orders don’t get processed because they don’t know how to deal with technology. They said they found my order and would start processing it and it would be an additional 40 minutes… asked why so long and was told there were a lot of orders in front of me now so I’d have to wait. That’s weird I ordered over an hour ago and all of a sudden there are a bunch of new orders in from of me? instead of prioritizing and expediting my order that was missed they made me wait an additional hour before it was delivered. No refund, no apology, nothing. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Persula McKinney's
The whole staff team is unprofessional even the GM manager.
Service: 1
LaDavid Taylor
Food hot, fast, and great deals. Kind skimpy on the meat. The food is good. Highly recommend!
Hello Domino’s well first let me say Your the winner❤️❤️❤️ I bought a pizza from your location but I also bought another one from competitor , which I will not mention any names. I can say taste of both pizza You’re the 🥇 winner.
I order the same from the other place The NY Pizza same toppings the same way. The taste of the pizza wow it’s amazing. The sauce right on point. The baking just perfect. The flavor of the pizza explosion in your mouth. My reason for me to do this is to show my family how why I love your pizza. And price was perfect for the budget. Thank you again for your awesome work.
Atmosphere: 5
Food: 5
Service: 5
Victoria Egbert
Disappointed. Ordered 2 pizzas and a stuffed cheese bread. 1 pizza was cold, 1 pizza was wrong, the bread was wrong, and 2 dipping sauces were missing. Online complaint form gives coupon or points. I chose points but not real confident on ordering from here again. I hate leaving bad reviews, but unfortunately, this isn't the first time we've had issues. Based on the other reviews, perhaps this location needs better management.
Lauren Taylor
They gave us one wrong pizza with no meat, but we had a long day, so we didn't call to get it fixed. What we got was pretty good. 2 out of the 3 pizzas was good.
Atmosphere: 5
Food: 3
Service: 5
Kaitlyn Nemeth
Love them! Tip your drivers!!
Food: 5
Service: 5
chep chapin
Racists employees. Ive always had issues here. came to pick up my 4 boxes of pizza one time and I barely had the money for it. So I did not leave a tip. Keep in mind I picked up my pizza. The employee opened the door for the white customer that left a tip. The minute I got my pizza and didn't tip the guy let go of the door and saw me struggling to open the door with 4 boxes of pizza in hand. Don't come here,go to papa John's which is only less than 1 mile away.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Medium Pizza with Garlic Parmesan Sauce Pepperoni and Mushrooms, Cheese Pizza, Pepperoni Pizza
Beware the pizza box smell like fireworks they are no good management is very rude if you have kids do not let them eat it sad and ridiculous
I just ordered and picked up a thin crust pizza from Domino's and specifically requested extra sauce to avoid it being too dry. Unfortunately, the pizza I received was extremely dry, with barely any sauce at all.
It was disappointing, especially since I made the effort to add a special request. A thin crust already has less dough to retain moisture, so the sauce really makes a difference.
Domino’s, please take note—sauce is essential to a good pizza, and when a customer asks for extra, it’s usually for a reason. I hope quality control improves, because I know Domino's can do better.
Atmosphere: 3
Food: 1
Service: 1
Kind and attentive staff.
Take forever to acknowledge when someone is there
Atmosphere: 1
Food: 1
Service: 1
EDIT: Do not waste your time emailing the owner, as they suggest, they will not respond.
Placed an order online. Pizza was the completely wrong pizza. Asked to speak with a manger so they could make it right and have the correct pizza I ordered delivered. The lady that I first spoke to, Callie, told me she was the manager and she could not waive the delivery fee even though this is Dominos fault, not mine. After I proceeded to tell her that the correct thing to do is waive the fee as this was their fault. She placed me on hold to call her DM. After a brief time on hold a lady picked up the phone saying she was the manager, Jessica, and the DM is out of town. She also refused to make things right and waive a delivery fee. She also told me that Callie is not a manager, however, she did not seem to mind that she portrayed herself as such. So the DM, Bipul Patel, can thank these two ladies specifically for permanently losing our business. Zero stars ⭐️
Whatever happened to actual customer service?
EDIT-my husband just told me while picking up our pizzas a girl was running around the kitchen with some burnt food chasing other employees. Real professional Dominos 👏
Atmosphere: 1
Food: 1
Service: 1
They made up for last time and gave us a 5 star experience, john carlo and caleb helped fix things. S/O to the staff for making things up. Royse City, give them a chance.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service after waiting almost an hour and half was told (by very rude man) it would be over another hour to get pizza. Will never go back - left and ordered from Pizza Hut got pizza in 18 minutes
Atmosphere: 1
Food: 1
Service: 1
Ordered online was quoted 30min delivery. 70 min later called and was told sometimes the online orders don’t get processed because they don’t know how to deal with technology. They said they found my order and would start processing it and it would be an additional 40 minutes… asked why so long and was told there were a lot of orders in front of me now so I’d have to wait. That’s weird I ordered over an hour ago and all of a sudden there are a bunch of new orders in from of me? instead of prioritizing and expediting my order that was missed they made me wait an additional hour before it was delivered. No refund, no apology, nothing. Terrible.
Atmosphere: 1
Food: 1
Service: 1
The whole staff team is unprofessional even the GM manager.
Service: 1
Food hot, fast, and great deals. Kind skimpy on the meat. The food is good. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Hello Domino’s well first let me say
Your the winner❤️❤️❤️
I bought a pizza from your location but I also bought another one from competitor , which I will not mention any names. I can say taste of both pizza You’re the 🥇 winner.
I order the same from the other place
The NY Pizza same toppings the same way. The taste of the pizza wow it’s amazing. The sauce right on point. The baking just perfect. The flavor of the pizza explosion in your mouth. My reason for me to do this is to show my family how why I love your pizza. And price was perfect for the budget. Thank you again for your awesome work.
Atmosphere: 5
Food: 5
Service: 5
Disappointed. Ordered 2 pizzas and a stuffed cheese bread. 1 pizza was cold, 1 pizza was wrong, the bread was wrong, and 2 dipping sauces were missing. Online complaint form gives coupon or points. I chose points but not real confident on ordering from here again. I hate leaving bad reviews, but unfortunately, this isn't the first time we've had issues. Based on the other reviews, perhaps this location needs better management.
They gave us one wrong pizza with no meat, but we had a long day, so we didn't call to get it fixed. What we got was pretty good. 2 out of the 3 pizzas was good.
Atmosphere: 5
Food: 3
Service: 5
Love them! Tip your drivers!!
Food: 5
Service: 5
Racists employees. Ive always had issues here. came to pick up my 4 boxes of pizza one time and I barely had the money for it. So I did not leave a tip. Keep in mind I picked up my pizza. The employee opened the door for the white customer that left a tip. The minute I got my pizza and didn't tip the guy let go of the door and saw me struggling to open the door with 4 boxes of pizza in hand. Don't come here,go to papa John's which is only less than 1 mile away.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Medium Pizza with Garlic Parmesan Sauce Pepperoni and Mushrooms, Cheese Pizza, Pepperoni Pizza
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