I wish zero stars was an option!!! Despite being the only customers inside, we waited 20 minutes for a two-person dine-in order at 10:00 p.m. When I inquired about the extended wait time, the employee merely shrugged in response. When I requested a refund, I was told “nope” and laughed at as he walked away. It appeared that only one individual was actively engaged in their duties, while the rest appeared to be idle. The franchise owner should be deeply ashamed of their ownership of this establishment. It is evident that employees were competing to exhibit the most incompetent behavior.
G Garner
Spent 30 minutes inside, didn’t get acknowledged once. My order was supposed to be ready at 10:07pm. I walked in at 10:08pm and didn’t leave until 10:42pm. Seemed like a bunch of kids messing around or just standing there with zero sense of direction. Also, apparently took them longer because they thought my mobile order was a DoorDash order. 1/10.
Atmosphere: 1
Food: 1
Service: 1
JD
Well this was awkward. Not sure what’s goin on in there, but just got a dorito loco taco with cheese and sour cream only…the meat was missing lol. Then the bean burritos were folded wide and awkwardly like envelopes, but all the stuffing fell out from both sides when picked up. A good envelope doesn’t do that.
Food: 2
Service: 3
Amber McHenry
This store never can get your order right. The food is always cold and soggy. The store is ran by teenagers that don’t care and are very rude.
Atmosphere: 1
Food: 1
Service: 1
Annette L
Sorry my flour tortilla was cold and hard. I understand if people are not buying enough, but maybe refrigerate and cook as needed so that it's fresh and the flour tortillas are soft.
Atmosphere: 5
Food: 3
Service: 4
Tawny Hurst
Went through the drive thru and Dave (the real MVP) was not only nice but he was funny and kind and made me and my families entire night. Thanks Dave! We’ll be back
jennifer hogue
Worst Taco Bell ever!!! Always missing items or incorrect! No one ever answers the phone so you can’t get a credit or your order fixed!!!! Both Mexican pizza’s were missing all the toppings and weren’t cut.
Local Karen
There wasn’t near enough tomatoes on the Mexican pizza. I believe I had about 3 tomatoes. There were so many people gathered at the counter and by the door. It took at least 10-15 to get an order for 3 people and then they got the order wrong. It was supposed to be taco supremes and they gave us regular tacos. I didn’t want to wait any longer or fight all the people up front so I just dealt with it.
Atmosphere: 2
Food: 3
Service: 3
Ashley Nelson
I ordered a party pack. I have never had Toco bell taste so gross. It taste like dirty tap water with no seasoning. I will never go to this location again.
Pulled up at 1:40a. Recording on speaker says sorry we are closed but internet says closes at 3:00a.
Atmosphere: 1
Food: 1
Service: 1
Gary Willis
Stopped in yesterday to get lunch stepped up to the counter like I always do employees acted like I did not exist. After 10 minutes of waiting left the place. What is happening to customer service in this world I have been here several times before and never had an issue
BLÄCK HEÂD X
Just don’t bother with this place you want it to change stop giving business and money it’ll shutdown and someone else will come along and buy it out
Atmosphere: 1
Food: 1
Service: 1
John Smith
The person at the window definitely needs to be trained again on customer service. He handed me my food with the biggest attitude on sunday night and closed the window in my face when I was going to ask for some sauce. I wish i Would’ve gotten his name. Because of course no napkins or sauce in the bag and gave me attitude again when i asked him for some.
Atmosphere: 1
Food: 5
Service: 1
Janie Graham
Never get order right. Slop food on plate and not even the correct food. Just lazy
Abdus Dabbi was a great help , very nice ,
Atmosphere: 5
Food: 5
Service: 5
I wish zero stars was an option!!! Despite being the only customers inside, we waited 20 minutes for a two-person dine-in order at 10:00 p.m. When I inquired about the extended wait time, the employee merely shrugged in response. When I requested a refund, I was told “nope” and laughed at as he walked away. It appeared that only one individual was actively engaged in their duties, while the rest appeared to be idle. The franchise owner should be deeply ashamed of their ownership of this establishment. It is evident that employees were competing to exhibit the most incompetent behavior.
Spent 30 minutes inside, didn’t get acknowledged once. My order was supposed to be ready at 10:07pm. I walked in at 10:08pm and didn’t leave until 10:42pm. Seemed like a bunch of kids messing around or just standing there with zero sense of direction. Also, apparently took them longer because they thought my mobile order was a DoorDash order. 1/10.
Atmosphere: 1
Food: 1
Service: 1
Well this was awkward. Not sure what’s goin on in there, but just got a dorito loco taco with cheese and sour cream only…the meat was missing lol. Then the bean burritos were folded wide and awkwardly like envelopes, but all the stuffing fell out from both sides when picked up. A good envelope doesn’t do that.
Food: 2
Service: 3
This store never can get your order right. The food is always cold and soggy. The store is ran by teenagers that don’t care and are very rude.
Atmosphere: 1
Food: 1
Service: 1
Sorry my flour tortilla was cold and hard. I understand if people are not buying enough, but maybe refrigerate and cook as needed so that it's fresh and the flour tortillas are soft.
Atmosphere: 5
Food: 3
Service: 4
Went through the drive thru and Dave (the real MVP) was not only nice but he was funny and kind and made me and my families entire night. Thanks Dave! We’ll be back
Worst Taco Bell ever!!! Always missing items or incorrect! No one ever answers the phone so you can’t get a credit or your order fixed!!!! Both Mexican pizza’s were missing all the toppings and weren’t cut.
There wasn’t near enough tomatoes on the Mexican pizza. I believe I had about 3 tomatoes. There were so many people gathered at the counter and by the door. It took at least 10-15 to get an order for 3 people and then they got the order wrong. It was supposed to be taco supremes and they gave us regular tacos. I didn’t want to wait any longer or fight all the people up front so I just dealt with it.
Atmosphere: 2
Food: 3
Service: 3
I ordered a party pack. I have never had Toco bell taste so gross. It taste like dirty tap water with no seasoning. I will never go to this location again.
Food: 1
Service: 3
Restaurantji Recommends
Pulled up at 1:40a. Recording on speaker says sorry we are closed but internet says closes at 3:00a.
Atmosphere: 1
Food: 1
Service: 1
Stopped in yesterday to get lunch stepped up to the counter like I always do employees acted like I did not exist. After 10 minutes of waiting left the place. What is happening to customer service in this world I have been here several times before and never had an issue
Just don’t bother with this place you want it to change stop giving business and money it’ll shutdown and someone else will come along and buy it out
Atmosphere: 1
Food: 1
Service: 1
The person at the window definitely needs to be trained again on customer service. He handed me my food with the biggest attitude on sunday night and closed the window in my face when I was going to ask for some sauce. I wish i Would’ve gotten his name. Because of course no napkins or sauce in the bag and gave me attitude again when i asked him for some.
Atmosphere: 1
Food: 5
Service: 1
Never get order right. Slop food on plate and not even the correct food. Just lazy
Atmosphere: 1
Food: 2
Service: 1
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