The Rusk Whataburger is an outstanding fast food restaurant. The decor is truly Texas. We enjoyed our meal, but as usual, Whataburger is a bit pricey compared to other burger outlets.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal, Whataburger Jr Burger and Fries
Autumn Lilyana
This place is usually fine, a little slow and they forget things at times but otherwise your typical fast food restaurant, but there is a guy working at night, (11/25/24 is the date today, don't know how long he's been working there but haven't seen him before, but don't order super often) his name is Isaiah, tried lying and said he didn't know his own name as well when I asked for it, said nothing other than lying about his name and said "Give me a minute" when I pulled up to the speaker, no biggie, gave him 5 or 6 minutes before saying "If it helps I ordered through the app about 15-20 minutes ago now." He said "You're just going to have to wait." Finally got pulled around after probably 10 minutes at the drive through window, only one other car was there and only one person inside, and waited on the car in front of us who barely got anything based on my observation of the bag he was handed, that took another ten or so minutes and 'Isiah' walked around with my drink open without a lid, don't know where he went with it but came back later to put a lid on it angrily and finally gave us our food. Mind you it was one jr burger, one chicken sandwich and one drink, that's all. But the customer service coming from him was absolutely awful and I have never waited that long when it wasn't busy at all. :( *This was through the drive thru.
Atmosphere: 3
Food: 3
Service: 1
Heather M
Always friendly and fast service
Atmosphere: 5
Service: 4
Jennifer Dotson
Mrs.Shameka that does the drive-thru is absolutely the best. I love her personality. She is kind and has a great bubbly attitude. I love seeing you dear. The onion ring lady.
Leesa Glaspie
Good food, long lines at drive thru
Stephen Wood
I recently visited Whataburger and had a great experience with their food. Everything was delicious, with a menu offering fantastic variety and fresh ingredients. The service was fairly average, nothing extraordinary but efficient enough to get the job done. The atmosphere was quite pleasant, providing a comfortable and inviting space to enjoy a meal. Overall, Whataburger is a solid choice for a satisfying and enjoyable dining experience.
Recommended dishes: Whataburger Double Meat Whatameal, French Fries, Whataburger
Antionette Taljaard
Staff member did not listen when I asked for a double patty( which I repeated twice) for the one burger. She did not read the order back. Everything else was ok.
Atmosphere: 3
Food: 3
Service: 3
Rudy Birdwell
A great place to go take the family to go eat and good service and very good food
Donald, the in store cashier was amazing to deal with. He laughed and joked with me as I was ordering my food today, just really refreshing to deal with.
Service: 5
Andy Bramlett
It's a Whataburger !
Atmosphere: 3
Food: 5
Service: 5
Rick Barton
Food was just not good.....shame I've liked it in the past.
The Rusk Whataburger is an outstanding fast food restaurant. The decor is truly Texas. We enjoyed our meal, but as usual, Whataburger is a bit pricey compared to other burger outlets.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal, Whataburger Jr Burger and Fries
This place is usually fine, a little slow and they forget things at times but otherwise your typical fast food restaurant, but there is a guy working at night, (11/25/24 is the date today, don't know how long he's been working there but haven't seen him before, but don't order super often) his name is Isaiah, tried lying and said he didn't know his own name as well when I asked for it, said nothing other than lying about his name and said "Give me a minute" when I pulled up to the speaker, no biggie, gave him 5 or 6 minutes before saying "If it helps I ordered through the app about 15-20 minutes ago now." He said "You're just going to have to wait." Finally got pulled around after probably 10 minutes at the drive through window, only one other car was there and only one person inside, and waited on the car in front of us who barely got anything based on my observation of the bag he was handed, that took another ten or so minutes and 'Isiah' walked around with my drink open without a lid, don't know where he went with it but came back later to put a lid on it angrily and finally gave us our food. Mind you it was one jr burger, one chicken sandwich and one drink, that's all. But the customer service coming from him was absolutely awful and I have never waited that long when it wasn't busy at all. :( *This was through the drive thru.
Atmosphere: 3
Food: 3
Service: 1
Always friendly and fast service
Atmosphere: 5
Service: 4
Mrs.Shameka that does the drive-thru is absolutely the best. I love her personality. She is kind and has a great bubbly attitude. I love seeing you dear.
The onion ring lady.
Good food, long lines at drive thru
I recently visited Whataburger and had a great experience with their food. Everything was delicious, with a menu offering fantastic variety and fresh ingredients. The service was fairly average, nothing extraordinary but efficient enough to get the job done. The atmosphere was quite pleasant, providing a comfortable and inviting space to enjoy a meal. Overall, Whataburger is a solid choice for a satisfying and enjoyable dining experience.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Chicken Fingers, Whataburger Double Meat Whatameal, Whataburger Spicy Chicken Sandwich, French Fries, Cookie, Onion Rings
Was traveling through Rusk and stopped for lunch. Without a doubt, the best tasting Whataburger I've had in years. Awesome job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal
It's Whataburger.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal, French Fries, Whataburger
Staff member did not listen when I asked for a double patty( which I repeated twice) for the one burger. She did not read the order back. Everything else was ok.
Atmosphere: 3
Food: 3
Service: 3
A great place to go take the family to go eat and good service and very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger Double Meat Whatameal
Restaurantji Recommends
Donald, the in store cashier was amazing to deal with. He laughed and joked with me as I was ordering my food today, just really refreshing to deal with.
Service: 5
It's a Whataburger !
Atmosphere: 3
Food: 5
Service: 5
Food was just not good.....shame I've liked it in the past.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Whataburger Double Meat Whatameal
Ordered online. Waited extra 20 minutes in drive thru. My food was cold fries were cold and tough.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Whataburger Honey BBQ Chicken Strip Sandwich, Whataburger Cobb Salad, French Fries, Whataburger
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
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