Slowest service, ordered on the app and took 20 mins after it was supposed to be done. Worst part we were the only car. This has happened multiple times. Not coming back to this location
Atmosphere: 1
Food: 5
Service: 1
Paula Swinford
Great people, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Dr Pepper, Breakfast Burrito, Jr Deluxe Cheeseburger
Michael Gauthier
The food was all wrong the drinks were flowing over the sides and made a mess everywhere and the order taker sounded like they wanted to be anywhere but there. Kept interrupting me and telling me to wait when I was trying g to order.
Atmosphere: 2
Food: 2
Service: 2
Carlos Gonzalez
Fast word service. Food was warm and ready by the time I washed my hands. Restroom was pretty clean.
Atmosphere: 5
Food: 5
Service: 5
Sammie Buchanan
This location is consistently bad. They are always incredibly slow for seemingly no reason. There will be one person running orders on a Saturday afternoon with multiple cars waiting for food. There will be long stretches where no one comes out at all to deliver food despite a bunch of cars in the parking spots. On multiple occasions it has taken over 10 minutes to bring out a single drink that I had pre-ordered on the app. On two occasions the drink tasted very watered down. Their food has also been delivered cold and/or hard after receiving it. I visit two sonic locations in Plano regularly that are SIGNIFICANTLY better than this one. Avoid this location at all costs!!
Atmosphere: 2
Food: 2
Service: 1
J SHEPPARD
I got the fish sandwich and I hate to say it, but it was horrible. The smell of the fish was awful, very 'fishy' tasting. The bun was a sheet of rubber that you literally had to fight with to get a bite. And the tater tots tasted like they were cooked in old oil and had a terrible taste. Usually, your food is good, but this literally made me I'll. They service was great.
Dietary restrictions: None
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Sandwich, Tots
Mike Briscoe
Said I wouldn’t go back after the last time but I was in a hurry. Mistake. Food was stale, again. Done.
DARLIS BATEY
Nice employees.
James Liles
Friendly
happy camper
worst sonic i have ever been to . had to try four different stalls before i could order . touch screen system does not work and service is slow slow slow slow , Hire more staff there are plenty of other places for lunch and this will be my last time at this nasty place
Food so hard and old‼️‼️ called back and talked to the manager and he asked the employee and the employee yelling in the background that’s their fault I dropped it fresh which was a lie.. also I ordered a side of queso that was so stiff the manager Jeffery said that’s because it was the last.. what a waste of time and money I would like a refund. $15 and I need a store manager or district manger to contact me asap please and thank you
Food: 1
Service: 5
Tracey Perryman
Waiter very nice
Atmosphere: 5
Food: 5
Service: 5
Sabrina Hawthorne
3 drinks took 45 minutes!!!!! I would have left if I hadn't already paid. Terrible! Do not go here unless you have an hour to waste. When we finally got our drinks they were watered down. ?
Atmosphere: 1
Service: 1
bennie robinson
The young lady in the drive-thru was very polite and helpful. I wish I had gotten her name, but she was so fast I didn't have time to ask. My family and I will be going back because of her professionalism. Thank you
Slowest service, ordered on the app and took 20 mins after it was supposed to be done. Worst part we were the only car. This has happened multiple times. Not coming back to this location
Atmosphere: 1
Food: 5
Service: 1
Great people, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Tots, Dr Pepper, Breakfast Burrito, Jr Deluxe Cheeseburger
The food was all wrong the drinks were flowing over the sides and made a mess everywhere and the order taker sounded like they wanted to be anywhere but there. Kept interrupting me and telling me to wait when I was trying g to order.
Atmosphere: 2
Food: 2
Service: 2
Fast word service. Food was warm and ready by the time I washed my hands. Restroom was pretty clean.
Atmosphere: 5
Food: 5
Service: 5
This location is consistently bad. They are always incredibly slow for seemingly no reason. There will be one person running orders on a Saturday afternoon with multiple cars waiting for food. There will be long stretches where no one comes out at all to deliver food despite a bunch of cars in the parking spots. On multiple occasions it has taken over 10 minutes to bring out a single drink that I had pre-ordered on the app. On two occasions the drink tasted very watered down. Their food has also been delivered cold and/or hard after receiving it. I visit two sonic locations in Plano regularly that are SIGNIFICANTLY better than this one. Avoid this location at all costs!!
Atmosphere: 2
Food: 2
Service: 1
I got the fish sandwich and I hate to say it, but it was horrible. The smell of the fish was awful, very 'fishy' tasting. The bun was a sheet of rubber that you literally had to fight with to get a bite. And the tater tots tasted like they were cooked in old oil and had a terrible taste. Usually, your food is good, but this literally made me I'll.
They service was great.
Dietary restrictions: None
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Sandwich, Tots
Said I wouldn’t go back after the last time but I was in a hurry. Mistake. Food was stale, again. Done.
Nice employees.
Friendly
worst sonic i have ever been to . had to try four different stalls before i could order . touch screen system does not work and service is slow slow slow slow , Hire more staff there are plenty of other places for lunch and this will be my last time at this nasty place
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food so hard and old‼️‼️ called back and talked to the manager and he asked the employee and the employee yelling in the background that’s their fault I dropped it fresh which was a lie.. also I ordered a side of queso that was so stiff the manager Jeffery said that’s because it was the last.. what a waste of time and money I would like a refund. $15 and I need a store manager or district manger to contact me asap please and thank you
Food: 1
Service: 5
Waiter very nice
Atmosphere: 5
Food: 5
Service: 5
3 drinks took 45 minutes!!!!! I would have left if I hadn't already paid. Terrible! Do not go here unless you have an hour to waste. When we finally got our drinks they were watered down. ?
Atmosphere: 1
Service: 1
The young lady in the drive-thru was very polite and helpful. I wish I had gotten her name, but she was so fast I didn't have time to ask. My family and I will be going back because of her professionalism. Thank you
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Tots
30 minutes to get a cookie dough blast.
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