Waffle House

5020 S State Hwy 78, Sachse
(469) 642-9162

Recent Reviews

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Daniel Duke

Good morning.
This morning between 5:30-6:15 I ate at this location. My server took my order. Senior meal, hash browns, egg over light, bacon, raisin toast dry. Extra egg.
- Senior meal, $6.50 + extra egg c50. + c50 + $1.00 surcharge. = $8.50. When I asked my server why the bacon was extra she said that’s just the way it is so she charged me four dollars and change I think. This same server has done this several times. And let me know I need to go to someone higher up. Show my meal was above $12 total.
When I went to the register to pay for it, another lady said this is not right and reduced it back down to $8.50 I believe.
Anyway, I paid for my reduced price meal eight dollars plus .
Additionally, FYI, I had three eggs on my plate, but had to ask for my bacon and was charged extra for it .

This is not the first time it happened at this particular store the same server. The store is closer to where I’m remodeling a grocery store. I have been going to another waffle house just to avoid this one.

I would like to give thanks to the lady who corrected my check at the register .

Kelly Stovall

Overall good experience.

Atmosphere: 4

Food: 3

Service: 4

james pool

Came in sat down took 10mins for the guy to come to our table. Got drinks wrong. I had to get and behind the counter to get our forks. Guy just not able to do this job.

Atmosphere: 3

Food: 5

Service: 2

Cassandra Soto

customer service was a no , brought incorrect order & overall server had stand-off attitude,

Atmosphere: 1

Food: 1

Service: 1

Kathrax Nirvana

Came here to eat. Pretty lonely and quiet and somewhat dirty. Workers seemed surprised people were coming in and didn’t seem like she wanted to be there but she was extremely nice and patient with us. Food was somewhat decent, just regular Waffle House food.

Dietary restrictions: Don’t come if you don’t eat waffles.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Scrambled Eggs, Toast, Hashbrowns, Sausage, All-Star Special, Pecan Waffle

Peggy Ordonez

Shift change and other employees were not on time. Our food order took forever because no one to work. They charged more to our card. The whole building needs to be scrubbed. Need employees who care about the establishment to keep clean.

Alex E

Unfortunately this is the closest waffle house to me and as much as I love waffle house, both times I ate here was unpleasant. The 2nd time I vomited. The grits were disgusting.

Atmosphere: 1

Food: 1

Service: 1

adi c

I arrived today at approximately 1:55 PM with my family of four. Although the restaurant was busy, the wait time was reasonable. Once a table became available, we were seated, but unfortunately, we waited for 10 minutes without anyone acknowledging us. This was extremely disappointing, as it was the first time I have experienced such service at this location.
We love Waffle House and typically prefer this location due to its proximity to our home, the quality of food, and the level of service. However, the experience we had today has definitely made us reconsider returning in the future.

Service: 1

Lyle WEBB

I have been at this location a dozen times. This time we entered and waited out turn. The person who was supposed to be seating me and my daughters crossed my name off and skipped over me 4 times. When I approached her about it she said that's fine. She packed us in so tight in the front she pushed a grown man against my 9 year old daughter putting his crotch in her face. I had to move my daughter. This was so appalling I had to leave after waiting 45 minutes. Carolyn was disrespectfull, she crossed boundaries and ruined my morning. My kids love coming to waffle house for the environment and left saying they felt uncomfortable and violated.

Service: 1

Pasquale Linzalone

They killed the grits was very overcooked rest was ok

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pecan Waffle

Lex M.

Got food poisoning a few days ago.
Came back to the store to inform the manager about the incident. She didn’t help much so she got the unit manager.
Unit manager, already approach’s me in a bother manner/tone. I explained that I got food poisoning from his unit, he wanted to argue about how clean they are. Then told me it’s nothing he could do for me & proceeds to help the lady behind me. Completely dismissing me before I’m even done talking. Very rude & distasteful behavior. Recommended 0/10.

Food: 1

Jerry Silva

For a late night grub, you can always count on Waffle house.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hashbrowns, Sausage, Waffle

Brandon Session

I love the All Star Special with bacon and their waffles be good, the coffee is good too

Angel Reyna

Good service, good food .

Hailey Kirkland

Me and my group used to go in there all the time and tip really well but all of a sudden we get banned for absolutely no reason by Carrie. She won’t give a reason that we are banned except that she feels “uncomfortable” when we have done nothing to make her feel that way. Anytime we go in there she said she feels uncomfortable to serve us and usually we just leave. We went in there tonight after a few months and she said the same thing and we questioned what we did to make her feel that way and she hasn’t given a reason.

Atmosphere: 1

Food: 5

Service: 1

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