Woodbridge Cafe

Gr8 to see all their chicken & gyro meat is Halal. And their pan cakes are really good.

My new Friday brunch spot. Great find excellent service

Visiting from Georgia and wanted a quick bite. The inside is really homey. Friendly service, everyone had a smile but not really that attentive, food was subpar except for the Migas entree which was really flavorful and good. Biscuits were good also but gravy didn’t taste homemade at all.

Kinda disappointed that they changed the butter for the waffle,crepes,…. It used to be fresh butter and really added to the flavor, but now it’s just a small amount of packaged butter, and it’s not the same at all. Doesn’t taste as good and definitely not appreciated. Hope they bring the original back.

Reply to owner’s response: Thank you for the reply, but I was surprised by the tone. I was simply sharing honest feedback as someone who genuinely enjoyed the food before the change. Saying I was “disappointed” wasn’t a complaint about real butter, it was about how the previous butter was more preferred and really added to the overall flavor. I didn’t know I had to request whipped butter now, as that was never the case before. A simple, kind clarification would’ve been better than a sarcastic response. Anyways, thanks for the clarification, and have a good day.

Worst experience ever at a restaurant. I will never be back. We were originally sat at a table and there was no one else there waiting. We were then told we had to get up that the table was to be given to a larger part that was on their way but not there yet. So we got up and waited for another table. After being sat at around 11:45 and promptly ordered we were informed at 12:54, yes over an hour, that the item I had ordered wasn’t available and they had to go get more. They said the kitchen was busy and she didn’t know they were out of them item so our order never started being worked on; as to when she had offered ordering a different item, but I was not about to wait another 30 min for food with the kitchen being busy and backed up and I said no thanks we will just leave and the waitress actually rolled her eyes. Ummm don’t roll your eyes at the customer when you have slow service and poor communication. There’s no reason to wait over 2 hours to be served.

Edit: the owner admitted that they confirmed with camera footage that things played out how I described them, but instead of practicing empathy like any business owner concerned with genuinely addressing a customer experience would do and apologizing for any misunderstanding or inconvenience, they immediately denied my experience happened (gaslighting), blamed me, and positioned themselves as the victim. This is a common tactic of racially insensitive people when called out on problematic behavior. It’s textbook “white fragility”

Racial Discrimination at Woodbridge Cafe: Our Experience

This past Saturday, my wife, our nearly 2-year-old daughter, and I walked into Woodbridge Cafe in Sachse, Texas, looking forward to a nice meal together. It was busy, and we were the only Black family in sight, but that wasn’t something we thought twice about—until the treatment we received made it impossible to ignore.

After being told to "seat ourselves" by a host who barely made eye contact, we found a booth and waited to be greeted by a server. Luna, our toddler, is an active little girl, so we usually get her into a high chair quickly to keep things manageable. But after scanning the room, it didn’t look like there were any high chairs available. We figured we’d ask our server about it as soon as they came by.

The problem? No one ever came by.

We watched as other families arrived, each greeted by the host, each escorted to their tables, and each promptly served. One elderly couple was shown to a table and given menus right in front of us. Another family, complete with a dad in a T-shirt emblazoned with a profane political slogan, was shown to their table and given a high chair immediately—even though the high chair was fetched from the back by a staff member who had been sitting directly behind us, ignoring us the entire time.

Our presence was acknowledged only in our absence: as we finally got up to leave, a server asked the host if anyone had ever greeted us, to which the host simply replied, "No." Neither of them addressed us or attempted to make things right.

It was blatant. It was disheartening. And it left us feeling dehumanized.

I’m sharing this not just because I want accountability from Woodbridge Cafe, but because experiences like this are far too common. Racial discrimination in customer service isn’t always overt, but it’s deeply painful and, frankly, exhausting to navigate. It’s the cold dismissal. The refusal to acknowledge you. The clear preference shown to others who look different from you.

I loved the food the first time I visited Woodbridge Cafe. But I guess they only serve Black people when no one else is looking.

To anyone reading this: please consider how subtle, everyday discrimination impacts real families. How actions (and inactions) speak louder than words. How much harm is done by simply choosing not to see someone.

If this story resonates with you, please share it and let businesses know that racial discrimination in customer service is unacceptable. Together, we can demand better standards and hold local businesses accountable for how they treat every customer.

#Discrimination #Racism #CustomerService #DoBetter #WoodbridgeCafeSachse #OurStory #SaySomething

Atmosphere: 1

Service: 1

Ordered takeout. Food is hot and fresh. I recommend the chicken and waffles. Place is always clean and staff is very attentive.

Atmosphere: 5

Food: 5

Service: 5

Racial Discrimination at Woodbridge Cafe: Our Experience This past Saturday, my wife, our nearly 2-year-old daughter, and I walked into Woodbridge Cafe in Sachse, Texas, looking forward to a nice meal together. It was busy, and we were the only Black family in sight, but that wasn’t something we thought twice about—until the treatment we received made it impossible to ignore. After being told to "seat ourselves" by a host who barely made eye contact, we found a booth and waited to be greeted by a server. Luna, our toddler, is an active little girl, so we usually get her into a high chair quickly to keep things manageable. But after scanning the room, it didn’t look like there were any high chairs available. We figured we’d ask our server about it as soon as they came by. The problem? No one ever came by. We watched as other families arrived, each greeted by the host, each escorted to their tables, and each promptly served. One elderly couple was shown to a table and given menus right in front of us. Another family, complete with a dad in a T-shirt emblazoned with a profane political slogan, was shown to their table and given a high chair immediately—even though the high chair was fetched from the back by a staff member who had been sitting directly behind us, ignoring us the entire time. Our presence was acknowledged only in our absence: as we finally got up to leave, a server asked the host if anyone had ever greeted us, to which the host simply replied, "No." Neither of them addressed us or attempted to make things right. It was blatant. It was disheartening. And it left us feeling dehumanized. I’m sharing this not just because I want accountability from Woodbridge Cafe, but because experiences like this are far too common. Racial discrimination in customer service isn’t always overt, but it’s deeply painful and, frankly, exhausting to navigate. It’s the cold dismissal. The refusal to acknowledge you. The clear preference shown to others who look different from you. I loved the food the first time I visited Woodbridge Cafe. But I guess they only serve Black people when no one else is looking. To anyone reading this: please consider how subtle, everyday discrimination impacts real families. How actions (and inactions) speak louder than words. How much harm is done by simply choosing not to see someone. If this story resonates with you, please share it and let businesses know that racial discrimination in customer service is unacceptable. Together, we can demand better standards and hold local businesses accountable for how they treat every customer. #Discrimination #Racism #CustomerService #DoBetter #WoodbridgeCafeSachse #OurStory #SaySomething

It's good. It's the typical greezy breakfast joint. Super crowded during prime weekend hours. Parking is a nightmare during prime weekend hours.

Atmosphere: 3

Food: 4

Service: 5

Service was horrible, but the food was okay.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Classic 3 Piece French Toast, Stuffed French Toast, Scrambled Eggs W

Good to go

Atmosphere: 4

Food: 4

Service: 4

My daughter and I went for breakfast before the church crowd came in. It was our first time trying the place. It seemed like there were too many tables for the servers at a time. Our waitress got our food wrong a couple of times, but made it right. We had to wait quite a while to communicate with her in between ordering and paying other than that the food was really good.

Atmosphere: 5

Food: 5

Service: 3

Just want to give a shout out to allie! She killed it working the front all by herself today. I love the food and love to see her face. Won't be the same when she leaves.

Atmosphere: 5

Food: 5

Service: 5

Fantastic community diner. I have been eating there for 6+ years and very consistent service, food and Atmosphere. Easily the best breakfast in the Wylie/Sachse area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic 3 Piece French Toast, Stuffed French Toast, Chicken Fried Steak

Excellent customer service

Atmosphere: 5

Food: 5

Service: 5