The food was undercooked and cold. It took them nearly 30 minutes to make my food and all I ordered was a meal, there was one car in drive thru and I was the only one in lobby. This is ridiculous, the staff was rude and unruly. One of them smelled like pot and the manager lady kept yelling at the employees in front of me. I’m no expert but that sort of thing needs to be handled in private and not in front of customers. Sad this is the closest location to me because I will never be coming back here!!
Atmosphere: 1
Food: 1
Service: 1
stephen deaton
I ordered a beef and cheddar double, with light red sauce. What I got was a bun with beef and dripping with sauce. No cheddar at all. Also the drive through girl was very rude.
Atmosphere: 1
Food: 2
Service: 1
Zoey White
My fries were barely cooked and yall forgot my extra cheese sauce that I payed extra for. Also my 2 other recees cookies were forgotten.
Atmosphere: 5
Food: 3
Service: 5
david daigle
Meat was very good and fresh this time
Ryan Freeman
Arby's is one of my favorite places to go eat there beef and cheddar is the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
malachi sankey
Manager is super sketchy she tried to make it seem like i was under qualified to work at Arby’s like cmon now be for real, no one is under qualified to work at a fast food place. + the employees all stopped what they were doing and stood around when a black kid walked in for an interview like he was about to rob the place and looked at him like he was suspicious. ???? the service was cool but they gave me a small drink when I ordered a large.
Service: 3
Mindy M.
We ordered lunch after my therapy today 11/13/2023 through the drive-thru. We ordered 2 sandwiches, a large crinkle fry and a cherry turnover. There was 1 car in front of us so they obviously weren't that busy. It took them forever to take the order, and read it back to confirm it. We pull around to the window and wait forever again. We thought it was to hear the turnover or cook fresh fries. We finally get our food and I quickly check the bag. The sandwiches and fries were there. We drove home which is on the other side of railroad tracks by Saginaw High School we opened everything and then noticed the turnover was not there. I tried to call several times, but the phone was either off the hook or disconnected from the wall. It's to far to drive back. This needs to be corrected on a district managerial level. I will go somewhere else. Tired of this happening!!FIX IT!!!
Atmosphere: 1
Food: 2
Service: 1
Michael Jackson
So I frequently eat out and every time I stop by this particular Arby’s, I always have an issue with something. It’s usually because the get my order wrong or the service is horrible. Today I went inside to place my order at 4pm. Was not busy, maybe 2 people in the lobby. The mgr was sitting down talking to someone. So I waited in line for 3-4 minutes before someone came up and he just grabbed the online ticket and walked away without even saying hello. The mgr walked back to the kitchen and started to make an order without washing her hands and then yelled from the kitchen “someone will be right with you”. I heard her say to another associate, can you see what the guy behind him needs. So he walked up to the counter and asked the guy behind me what he needed. After I gave him a puzzled look, he then asked me if I needed help. I told him “Yes, but if you are just going to help other people that walked up behind me, then I will take my business elsewhere!” The service here is HORRIBLE AND I DO NOT RECOMMEND ANYONE THIS ARBYS TO ANYONE!I went back inside to try and speak with the mgr but she ignored me. SMH
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Fries
Jerry Fox
Got a Reuben and a smokehouse brisket sandwich for later - awesome as usual!
Pretty surprising this cheesesteak was good. Dont remember if I've ever had one but here we iz. I liked it and I hear the other one, the garlic one is a bit overpowering! The service was ok too. Now the soda fountain is another story...I guess they forgot to hook up the carbonated water. It sucked...
Atmosphere: 4
Food: 5
Service: 5
Karen Wilson
Went drive through food was good service was
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Prince Amanor
Do NOT GO TO THIS ARBYS. Management terrible, serving cold food to people that pays with their hard earned money, and they think it's
Atmosphere: 1
Food: 1
Service: 1
Malilah Ming-Yue
First time being at Arby’s and it didn’t disappoint, good service, delicious food and clean
Atmosphere: 5
Food: 5
Service: 5
Nathan Rosales
Lady who looks like shes wearing their #1 combo on her face...the cashier with splotches on her face is rude as all get out
Great food and service from kyle
Atmosphere: 5
Food: 5
Service: 5
The food was undercooked and cold. It took them nearly 30 minutes to make my food and all I ordered was a meal, there was one car in drive thru and I was the only one in lobby. This is ridiculous, the staff was rude and unruly. One of them smelled like pot and the manager lady kept yelling at the employees in front of me. I’m no expert but that sort of thing needs to be handled in private and not in front of customers. Sad this is the closest location to me because I will never be coming back here!!
Atmosphere: 1
Food: 1
Service: 1
I ordered a beef and cheddar double, with light red sauce. What I got was a bun with beef and dripping with sauce. No cheddar at all. Also the drive through girl was very rude.
Atmosphere: 1
Food: 2
Service: 1
My fries were barely cooked and yall forgot my extra cheese sauce that I payed extra for. Also my 2 other recees cookies were forgotten.
Atmosphere: 5
Food: 3
Service: 5
Meat was very good and fresh this time
Arby's is one of my favorite places to go eat there beef and cheddar is the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Manager is super sketchy she tried to make it seem like i was under qualified to work at Arby’s like cmon now be for real, no one is under qualified to work at a fast food place. + the employees all stopped what they were doing and stood around when a black kid walked in for an interview like he was about to rob the place and looked at him like he was suspicious. ???? the service was cool but they gave me a small drink when I ordered a large.
Service: 3
We ordered lunch after my therapy today 11/13/2023 through the drive-thru. We ordered 2 sandwiches, a large crinkle fry and a cherry turnover. There was 1 car in front of us so they obviously weren't that busy. It took them forever to take the order, and read it back to confirm it. We pull around to the window and wait forever again. We thought it was to hear the turnover or cook fresh fries. We finally get our food and I quickly check the bag. The sandwiches and fries were there. We drove home which is on the other side of railroad tracks by Saginaw High School we opened everything and then noticed the turnover was not there. I tried to call several times, but the phone was either off the hook or disconnected from the wall. It's to far to drive back. This needs to be corrected on a district managerial level. I will go somewhere else. Tired of this happening!!FIX IT!!!
Atmosphere: 1
Food: 2
Service: 1
So I frequently eat out and every time I stop by this particular Arby’s, I always have an issue with something. It’s usually because the get my order wrong or the service is horrible. Today I went inside to place my order at 4pm. Was not busy, maybe 2 people in the lobby. The mgr was sitting down talking to someone. So I waited in line for 3-4 minutes before someone came up and he just grabbed the online ticket and walked away without even saying hello. The mgr walked back to the kitchen and started to make an order without washing her hands and then yelled from the kitchen “someone will be right with you”. I heard her say to another associate, can you see what the guy behind him needs. So he walked up to the counter and asked the guy behind me what he needed. After I gave him a puzzled look, he then asked me if I needed help. I told him “Yes, but if you are just going to help other people that walked up behind me, then I will take my business elsewhere!” The service here is HORRIBLE AND I DO NOT RECOMMEND ANYONE THIS ARBYS TO ANYONE!I went back inside to try and speak with the mgr but she ignored me. SMH
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef, Fries
Got a Reuben and a smokehouse brisket sandwich for later - awesome as usual!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty surprising this cheesesteak was good. Dont remember if I've ever had one but here we iz. I liked it and I hear the other one, the garlic one is a bit overpowering! The service was ok too. Now the soda fountain is another story...I guess they forgot to hook up the carbonated water. It sucked...
Atmosphere: 4
Food: 5
Service: 5
Went drive through food was good service was
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Do NOT GO TO THIS ARBYS. Management terrible, serving cold food to people that pays with their hard earned money, and they think it's
Atmosphere: 1
Food: 1
Service: 1
First time being at Arby’s and it didn’t disappoint, good service, delicious food and clean
Atmosphere: 5
Food: 5
Service: 5
Lady who looks like shes wearing their #1 combo on her face...the cashier with splotches on her face is rude as all get out