Jack in the Box
101 N Saginaw Blvd, Saginaw
(817) 847-1984
Recent Reviews
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Worst service ever. I came in thru the drive thru and the lady taking my order was rude and with attitude! On top they took forever to get my order. And to top it off they get my order wrong!
Atmosphere: 1
Food: 1
Service: 1
Went there 3/13/2025 around 6pm the girl that took my order was very rude. She kept saying what else after each thing I ordered real hateful. Only ordered a junior c/b fries 2 tacos, got to window she said my order was 22.96. I was upset at the way she was acting and that really did it . So yes I drove off first time in my 62 years ever driving off. She needs to be cooking not on drive thur window. Maybe even find another job not dealing with the public.
I could tell the employee hates their job by their demeanor while I was ordering in the drive through, somewhat rude but very unenthusiastic. The food was ok, the hash browns were extremely greasy and the sandwich was just thrown into the box, not even assembled really. It was cheap and quick which is why we go to fast food in the first place I guess. I personally would like some level of customer service even at fast food.
Atmosphere: 2
Food: 3
Service: 1
Very rude and disrespectful manager. When I was handed 3 drinks at the drive thru without any cup holders, I told her my car has only has 2. She replied with”I don’t know what you want me to do” and walked away closing the window.
Service: 1
The night staff is very bad. 27 minutes to deliver an order, you ask them and they respond in a bad way.
Service: 1
No customer service walked in. No one said anything to me. No one took my order. I was standing to take my order for at least 15 minutes and I walked out. They saw me and they were talking to each other, but no one wanted to ask me. How may I help you!
I’m an old employee of this exact location and have been trying to call them for two weeks not to get my W2 and no one has been able to answer the phone. I’ve called everyday at different times bc I understand how busy this location gets but to literally never answer the phone is crazy to me.
Atmosphere: 1
Food: 2
Service: 1
They never have rice for chicken teriyaki
Atmosphere: 1
Food: 2
Service: 1
This place is not clean, and the first menu board has nothing on it. Trashy and is not being cleaned very well. I rarely go here and worry if I might get sick.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Homestyle Ranch Chicken Club
Good food just takes awhile
Restaurantji Recommends
I bought a combo number 8 and really when I finished my burger I started to feel bad, I have a stomach ache, I want to vomit, I have a headache, I would never return to this place!
Atmosphere: 1
Food: 1
Service: 3
This has to be one of the worse Jack in the Box location I have been to. I haven't been here in a while because they didn't know how to operate the drive thru. I noticed the drive thru issue seems to have gotten better (I didn't take 30 min) but they didn't know what my order was when I got to the window (there was only 2 cars in front of me). I ordered a sourdough jack, the bread was not toasted so it was all mushy. This place is back on the fecal roster, go there at your own risk.
Food: 1
Service: 1
This is the second time I get tacos here. Why can’t they serve hot fresh tacos. Always cold old tasting! Sooo desappoiting!
Food: 1
They no longer serve fast food because it takes 20 minutes in line.
Food: 3
So yummy!!! Too bad they take forever and the line goes to the streets! Fire some people or replace them, these darn slow workers,???
Atmosphere: 1
Food: 5
Service: 1
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