Today after work, I stopped Sonic to get a drink. I hate to complain, but the drink I ordered was disgusting. I took a few sips, and it was so sweet that it even hurt my throat. When I went to speak to the supervisor about it, she was not very nice. I told her how I felt, but she said she couldn’t give me a refund or offer me another drink. I mentioned that this is my favorite drink and that I was really craving it. However, she still refused to help me.
I’ve decided that I will never go to that Sonic again, and I wouldn’t recommend it to anyone. The staff wasn’t friendly at all; they looked at me as if I had stolen something. They really need a new manager! I thought that customer satisfaction was a priority, but I guess it isn’t anymore. Thank you, Sonic, for being so rude and making my day worse than it already was.
Atmosphere: 1
Food: 1
Service: 1
Aaron Maher
Im going 3-stars so as not to be horrible but also not be great. I am a bit biased. I worked at Sonic last millennium while a student at Boswell during my junior and senior years 1996-98. At that time, Sonic was where Popeyes is today and where Taco Casa is now, was just a large open parking lot and we parked our cars there along the curb facing Palomono Drive and Sonic. I'll just say that Sonic was an awesome place to work. We had so much fun. I have pictures and if I can locate them, I will share them. There is no way to overstate how much pride we took in our jobs and how immaculately, pristine clean we kept that store. Definitely memories that I have kept with me over the years.
I know that businesses have to evolve and expand their offerings to stay relevant. The whole idea of Sonic's theme was meant to be reminiscent of 1950s era drive-in, order from car, food delivered by carhop with plenty of condiments, napkins, available as necessary. The carhop would, as so desired by the customers, hook their tray to the driver's window that was partially rolled up and the tray used to hold food items, drinks, and ultimately refuse to be discarded. Ideally, carhops would wear traditional roller skates but even in my time, some would wear roller blades. Equally so, skates would not be worn. So, the departure from what Sonic's intended theme was meant to be began in the mid-late 1990s. And over the years, just my opinion, but the food quality has really waned, many of the newer menu items are 'interesting' to say the least, drinks that once included fresh fruit by default no longer do and I have to request 'extra, extra' blue coconut syrup just to taste my ocean water- and no orange slice or cherry. The order menus and drive through, while convenient, have also contributed greatly to Sonic's departure from its original themes. Every order of FF & TT overflowed in my days. Today's regular burger size is much more what a junior was in my days. What happened to coneys? Those I've seen make me want to train the swamp how to properly dress them. They look a hot mess! And no more hickory burger? What the heck is up with that?! Nerds in slushees? Really? I really feel like the 1950s is calling Sonic to come back closer to its roots. I remember when every station was occupied and cars would circle the lot until a space opened. We were that busy (and popular!). I would love to see Sonic get back to the good times. I would bet if Sonic reverted itself, it would become a whole new level of crazy-busy as we once were. I suppose your phone number being the same as it was in my days counts for something.
I'm not here to voice service or quality complaints. Just randomly sharing my experience with Sonic in years past. I still sometimes confuse myself when ordering as a #1 was once always mayo whether single or SS, and a #2 was always mustard whether single or SS. I would actually have to look at a menu to recall what these were changed to.
Good times, lots of laughs, and great people for sure! I honestly could not have asked for a better high school job.
Deborah Rivas
Always great food.
Atmosphere: 5
Food: 5
Service: 5
X “FIlthy Sin” X
I asked if they had the fried dill pickles, and they said yes. Then they gave me fries with pickle seasoning 🫠 should've checked when I was there
Atmosphere: 5
Food: 2
Service: 5
Cody Oliver
Once again im locked out of the app. Using the same info I created my account with i cant get in so i try and create a new account and it says theres already an account under that name!! So i had to pay full price!! The app has been awful since they changed it. Come on. Whats up Sonic!!! Wish I didnt like it so much and i would just stop going. Might just do it anyway.
Brittany Ivey
I don’t really care for the manager at this sonic. She isn’t helpful at all when they mess up my order and don’t add things that I pay extra for she offers to not remake the food but to give little cups of the missed items like ya no I’m not just going to eat that separately like duh but I guess common sense isn’t for everyone… I also have a issue with the fact that if the app is down they should honor the price that it’s showing and it seems as though I have to convince her to honor it? I just wanted a drink at half price and she said she couldn’t do that anymore and that it no longer is in the app even though I showed her many times she just didn’t care not sure how ppl like this become managers very sad :/ hopefully if her supervisors are making her do this they see this and stop because it’s shitty to do this to customers
Atmosphere: 1
Food: 3
Service: 1
MeLoDy Louise “HIS2Bless64” CaLKins
Always very polite and professional
Atmosphere: 5
Food: 5
Service: 5
Daze Poole
They did not have my unicorn slushy and every one said it was basically amazing but here the did NOT and had it on the menu that’s false advertisement
Atmosphere: 1
Food: 2
Service: 3
kittyteaser2003
This Sonic does not follow directions, I ask for apple juice for a kids meal and get milk. Lactose intolerance is a thing. The new unicorn slush. We don’t get the unicorn horns. Half the time my burger is a mess and the fries or tots are cold. Guess I need to drive somewhere else for Sonic.
Stopped in for a strawberry slushy with nerds and a large strawberry limeade my strawberry limeade my strawberry limeade was nothing but Sprite with strawberries no flavor whatsoever pay three dollars and something and it’s disgusting for how long it took them to get my drinks to me. I would’ve thought they would at least been good. I don’t know why I keep trying this place won’t happen again. You’ll need to do better.
Food: 1
Braden Jordan
Garlic butter cheeseburger is the best
Kyle Wease
Good value. Kids love it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Burger, Mozzarella Sticks, Hot Dog
Makayla Topping
Good prices but food quality/taste not quite up to par. Tip: It's the grease. It needs changed.
Atmosphere: 5
Food: 2
Service: 5
Brenda Barton
Parking: When ordering mozzarella stick and chicken nuggets. And everybody wants Ranch dressing, and you ask if there's some in the bags they say, yeah, there's 2. Lol, so I asked for a few more, and she hands me 2 😠 and she says, if you like more, you have to pay for extra, so I was just wondering i would say thank you, but I will use my ranch at home. I think they wanted to just give you one per item i can understand 2 per item when you order a large of mozzarella sticks and nuggets. And fried pickles. I think you should get more than just one
Recommended dishes: Handmade Onion Rings, 6 Premium Beef Hot Dogs Chili Cheese Coney, Tots, Fries, Sandwich, Burger
Today after work, I stopped Sonic to get a drink. I hate to complain, but the drink I ordered was disgusting. I took a few sips, and it was so sweet that it even hurt my throat. When I went to speak to the supervisor about it, she was not very nice. I told her how I felt, but she said she couldn’t give me a refund or offer me another drink. I mentioned that this is my favorite drink and that I was really craving it. However, she still refused to help me.
I’ve decided that I will never go to that Sonic again, and I wouldn’t recommend it to anyone. The staff wasn’t friendly at all; they looked at me as if I had stolen something. They really need a new manager! I thought that customer satisfaction was a priority, but I guess it isn’t anymore. Thank you, Sonic, for being so rude and making my day worse than it already was.
Atmosphere: 1
Food: 1
Service: 1
Im going 3-stars so as not to be horrible but also not be great. I am a bit biased. I worked at Sonic last millennium while a student at Boswell during my junior and senior years 1996-98. At that time, Sonic was where Popeyes is today and where Taco Casa is now, was just a large open parking lot and we parked our cars there along the curb facing Palomono Drive and Sonic. I'll just say that Sonic was an awesome place to work. We had so much fun. I have pictures and if I can locate them, I will share them. There is no way to overstate how much pride we took in our jobs and how immaculately, pristine clean we kept that store. Definitely memories that I have kept with me over the years.
I know that businesses have to evolve and expand their offerings to stay relevant. The whole idea of Sonic's theme was meant to be reminiscent of 1950s era drive-in, order from car, food delivered by carhop with plenty of condiments, napkins, available as necessary. The carhop would, as so desired by the customers, hook their tray to the driver's window that was partially rolled up and the tray used to hold food items, drinks, and ultimately refuse to be discarded. Ideally, carhops would wear traditional roller skates but even in my time, some would wear roller blades. Equally so, skates would not be worn. So, the departure from what Sonic's intended theme was meant to be began in the mid-late 1990s. And over the years, just my opinion, but the food quality has really waned, many of the newer menu items are 'interesting' to say the least, drinks that once included fresh fruit by default no longer do and I have to request 'extra, extra' blue coconut syrup just to taste my ocean water- and no orange slice or cherry. The order menus and drive through, while convenient, have also contributed greatly to Sonic's departure from its original themes. Every order of FF & TT overflowed in my days. Today's regular burger size is much more what a junior was in my days. What happened to coneys? Those I've seen make me want to train the swamp how to properly dress them. They look a hot mess! And no more hickory burger? What the heck is up with that?! Nerds in slushees? Really? I really feel like the 1950s is calling Sonic to come back closer to its roots. I remember when every station was occupied and cars would circle the lot until a space opened. We were that busy (and popular!). I would love to see Sonic get back to the good times. I would bet if Sonic reverted itself, it would become a whole new level of crazy-busy as we once were. I suppose your phone number being the same as it was in my days counts for something.
I'm not here to voice service or quality complaints. Just randomly sharing my experience with Sonic in years past. I still sometimes confuse myself when ordering as a #1 was once always mayo whether single or SS, and a #2 was always mustard whether single or SS. I would actually have to look at a menu to recall what these were changed to.
Good times, lots of laughs, and great people for sure! I honestly could not have asked for a better high school job.
Always great food.
Atmosphere: 5
Food: 5
Service: 5
I asked if they had the fried dill pickles, and they said yes. Then they gave me fries with pickle seasoning 🫠 should've checked when I was there
Atmosphere: 5
Food: 2
Service: 5
Once again im locked out of the app. Using the same info I created my account with i cant get in so i try and create a new account and it says theres already an account under that name!! So i had to pay full price!! The app has been awful since they changed it. Come on. Whats up Sonic!!! Wish I didnt like it so much and i would just stop going. Might just do it anyway.
I don’t really care for the manager at this sonic. She isn’t helpful at all when they mess up my order and don’t add things that I pay extra for she offers to not remake the food but to give little cups of the missed items like ya no I’m not just going to eat that separately like duh but I guess common sense isn’t for everyone… I also have a issue with the fact that if the app is down they should honor the price that it’s showing and it seems as though I have to convince her to honor it? I just wanted a drink at half price and she said she couldn’t do that anymore and that it no longer is in the app even though I showed her many times she just didn’t care not sure how ppl like this become managers very sad :/ hopefully if her supervisors are making her do this they see this and stop because it’s shitty to do this to customers
Atmosphere: 1
Food: 3
Service: 1
Always very polite and professional
Atmosphere: 5
Food: 5
Service: 5
They did not have my unicorn slushy and every one said it was basically amazing but here the did NOT and had it on the menu that’s false advertisement
Atmosphere: 1
Food: 2
Service: 3
This Sonic does not follow directions, I ask for apple juice for a kids meal and get milk. Lactose intolerance is a thing. The new unicorn slush. We don’t get the unicorn horns. Half the time my burger is a mess and the fries or tots are cold. Guess I need to drive somewhere else for Sonic.
Atmosphere: 3
Food: 3
Service: 3
Mostly go just for their frozen slushies
Food: 4
Service: 4
Restaurantji Recommends
Stopped in for a strawberry slushy with nerds and a large strawberry limeade my strawberry limeade my strawberry limeade was nothing but Sprite with strawberries no flavor whatsoever pay three dollars and something and it’s disgusting for how long it took them to get my drinks to me. I would’ve thought they would at least been good. I don’t know why I keep trying this place won’t happen again. You’ll need to do better.
Food: 1
Garlic butter cheeseburger is the best
Good value. Kids love it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Burger, Mozzarella Sticks, Hot Dog
Good prices but food quality/taste not quite up to par. Tip: It's the grease. It needs changed.
Atmosphere: 5
Food: 2
Service: 5
Parking: When ordering mozzarella stick and chicken nuggets. And everybody wants Ranch dressing, and you ask if there's some in the bags they say, yeah, there's 2. Lol, so I asked for a few more, and she hands me 2 😠 and she says, if you like more, you have to pay for extra, so I was just wondering i would say thank you, but I will use my ranch at home. I think they wanted to just give you one per item i can understand 2 per item when you order a large of mozzarella sticks and nuggets. And fried pickles. I think you should get more than just one
Recommended dishes: Handmade Onion Rings, 6 Premium Beef Hot Dogs Chili Cheese Coney, Tots, Fries, Sandwich, Burger
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