This is the third time that the guys that work at night have not given me my fries with my order. And they sound high every time.
Liam McNamee
Waited 40 minutes for order just for the clerk to try and get me to take someone else's order. I had to stand at the counter and ask them to make a new order. This location is really hit or miss.
Atmosphere: 1
Food: 3
Service: 1
Ram krishna
Customer service could be better.
Atmosphere: 3
Food: 5
Service: 3
Wayne Chester
Entered the drive-through at 11 o’clock Friday night and the line Literallydid not move for 20 minutes. After four people had the line I backed up and went to the second drive-through window. The lady took my order and it was another 10 minutes before I got my food when I got my food they give me a large drink instead of a small. I had ordered a meal and they did not give me any fries. I got no straw no napkins or no condiments. I got out of my car went to the kitchen and a gentleman was very rude to me, saying you can’t be in here and I said well you didn’t give me my fries and the guy just dropped my order off and the left. It was 30 minutes before I got out of that line and headed home.
Atmosphere: 1
Food: 3
Service: 1
MeLoDy Louise “HIS2Bless64” CaLKins
Delicious food I used one of my rewards Bonus points.
Atmosphere: 5
Food: 5
Service: 5
Cary F.
I’ll start with the positives. The staff is really friendly and their breakfast service is great. Plenty of parking, order is hot and fresh for breakfast. Now for the not so great. I used to really love Whataburger’s burgers, but the quality has gone down. Sometimes they skip the seasoning on the burgers making them bland. If you order your meal straight from the menu it will probably be right. If you customize anything or order onion rings as I often do- it’s going to be wrong every time. Pure laziness to over toast the bun and still serve it to the customer. I was served old very greasy onion rings that went right into the trash. They were inedible. Low quality tomatoes and only two pickle slices for a double. Whataburger has a great breakfast, but it’s a shame when it’s better than their trademark item- the burger.
Atmosphere: 4
Food: 3
Service: 4
Rhonda Allen
Dining room floor feels like they mop with Crisco! Stood at the counter for a good 5 minutes. Not one single person would acknowledge us much less make eye contact. We left.
Atmosphere: 2
Food: 3
Service: 1
Anu P
6 employees just standing together chit chatting for 10 minutes while I was waiting… my order was ready and in the back..2 went on break and cut in front of me as well just because you are on break does not mean you cut in front of customers and distract employees. Even when the employees were done chatting that were on break I was standing right there and the two at the cashier were just talking to each other not helping the customer right in front of them! Pretty ridiculous and unprofessional. Not sure why they operated this way but would never return or recommend. Terrible staff. Do better.
Atmosphere: 1
Food: 1
Service: 1
Urbano Banda
Service here is horrible! Every employee in there walking around like headless chickens! Even the Manager needs to do better ! Waited 45 minutes on a Mobile I order I placed 20 minutes before arriving
I am visually impaired and could not see the menu board. The cashier was very sweet. She read me the menu! The employee who brought my food was also very kind.
Atmosphere: 5
Food: 5
Service: 5
Larry Chapman
Clean,fast food and all of it was hot.
Atmosphere: 5
Food: 5
Service: 5
John Hunt
This whataburger in Saginaw was great, online order, i had 3 people working to get.my order. You do not see that at the one near.my house.
This is the third time that the guys that work at night have not given me my fries with my order. And they sound high every time.
Waited 40 minutes for order just for the clerk to try and get me to take someone else's order. I had to stand at the counter and ask them to make a new order. This location is really hit or miss.
Atmosphere: 1
Food: 3
Service: 1
Customer service could be better.
Atmosphere: 3
Food: 5
Service: 3
Entered the drive-through at 11 o’clock Friday night and the line Literallydid not move for 20 minutes. After four people had the line I backed up and went to the second drive-through window. The lady took my order and it was another 10 minutes before I got my food when I got my food they give me a large drink instead of a small. I had ordered a meal and they did not give me any fries. I got no straw no napkins or no condiments. I got out of my car went to the kitchen and a gentleman was very rude to me, saying you can’t be in here and I said well you didn’t give me my fries and the guy just dropped my order off and the left. It was 30 minutes before I got out of that line and headed home.
Atmosphere: 1
Food: 3
Service: 1
Delicious food I used one of my rewards Bonus points.
Atmosphere: 5
Food: 5
Service: 5
I’ll start with the positives. The staff is really friendly and their breakfast service is great. Plenty of parking, order is hot and fresh for breakfast. Now for the not so great. I used to really love Whataburger’s burgers, but the quality has gone down. Sometimes they skip the seasoning on the burgers making them bland. If you order your meal straight from the menu it will probably be right. If you customize anything or order onion rings as I often do- it’s going to be wrong every time. Pure laziness to over toast the bun and still serve it to the customer. I was served old very greasy onion rings that went right into the trash. They were inedible. Low quality tomatoes and only two pickle slices for a double. Whataburger has a great breakfast, but it’s a shame when it’s better than their trademark item- the burger.
Atmosphere: 4
Food: 3
Service: 4
Dining room floor feels like they mop with Crisco! Stood at the counter for a good 5 minutes. Not one single person would acknowledge us much less make eye contact. We left.
Atmosphere: 2
Food: 3
Service: 1
6 employees just standing together chit chatting for 10 minutes while I was waiting… my order was ready and in the back..2 went on break and cut in front of me as well just because you are on break does not mean you cut in front of customers and distract employees. Even when the employees were done chatting that were on break I was standing right there and the two at the cashier were just talking to each other not helping the customer right in front of them! Pretty ridiculous and unprofessional. Not sure why they operated this way but would never return or recommend. Terrible staff. Do better.
Atmosphere: 1
Food: 1
Service: 1
Service here is horrible! Every employee in there walking around like headless chickens! Even the Manager needs to do better !
Waited 45 minutes on a Mobile I order I placed 20 minutes before arriving
Atmosphere: 2
Food: 3
Order was not right
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Very good service, the best 😍
Atmosphere: 5
Food: 5
Service: 5
I am visually impaired and could not see the menu board. The cashier was very sweet. She read me the menu! The employee who brought my food was also very kind.
Atmosphere: 5
Food: 5
Service: 5
Clean,fast food and all of it was hot.
Atmosphere: 5
Food: 5
Service: 5
This whataburger in Saginaw was great, online order, i had 3 people working to get.my order. You do not see that at the one near.my house.
Atmosphere: 4
Food: 4
Service: 4
Everything was fantastic! I LOVE WHATABURGER!
Atmosphere: 5
Food: 5
Service: 5
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