I'm a Dasher and I get a lot of Wingstop orders. This location is very busy, but props for the employees for managing the volume well. The girl with the cute bow is very nice and goes above and beyond. She helped me carry a large order to my car ?
Service: 5
Jeffrey Yee
They made a large order wrong so the 6 staff members stopped what they were doing to eat the larger order that was wrong, while 4 people who had ordered pickup orders were waiting for their orders to be ready. If you order from here your food will not be ready when they say it will be. Expect to wait longer.
Atmosphere: 1
Food: 4
Service: 1
Sharon Smithers
We ordered 2 - 8 piece bone in wing meals and 2 chicken sandwich combos, and Cajun corn. We received Cajun corn, 2 -6 piece wing combos with fries and drinks. 2 orders of fries, no sandwich’s whatsoever and a drink, for a total of 3 drinks instead of 4. The dasher told me they didn’t give her a receipt. This is the second time they failed to deliver what was ordered, and the last time as I will never order from them again! Let me add that when I called the store and someone finally answered, she told me I had called the order line and she couldn’t help me. Then she hung up. There is only ONE phone number listed to call. They obviously don’t care about their service.
Joe Aguirre
I ordered online and didn’t get my voodoo fries that I paid extra for
Pariz Carmack
Went there for lunch the manager was very sweet attentive and kind. My food was hot and fresh. Thank y’all. :)
redeclipzegsx
This location is NEVER on time with the orders. Basically whatever time the website/app gives you on when it’ll be ready, add 45 min on top of that. Then be ready to be disappointed with soggy fries and under sauced wings. This location always disappoints
Atmosphere: 1
Food: 2
Service: 1
Mike Merritt
As always, the food is never ready despite scheduling a pick up over an hour earlier. When you go in, the workers are rude and too busy on their phones to even look at you. One of the girls kept grabbing the guys butts and then prepared food. You have to do a pick up though, because if you have it delivered and it's always missing something, and then they'll blame the driver when you call. If you must have Wingstop, avoid this location.
Atmosphere: 1
Food: 3
Service: 1
Rachel Fuller
So we ordered our and got the wrong chicken crispy flavors. I made a comment online and within an hour the manager had called us and completely refunded our order! I've never seen such immediate service. I believe Brian was the manager that took care of us. It's so awesome to know there are still people who care about their customers experience! We will always be choosing Wingstop from now on. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings and Fries, French Fries
Misty Meyer
Great experience the girl with the bow in her hair was doing her best to keep everything running smooth. Lots of respect for her. All the employees actually seemed happy and worked well together. Definitely will go back.
Atmosphere: 5
Food: 5
Service: 5
Destiny Theodore
I ordered delivery tonight 09/08/24 because I’m 39 weeks pregnant, this is all I wanted to celebrate my birthday & quite frankly I’m exhausted. I’m disappointed in the customer service that took place tonight. I ordered 2 combo meals through DoorDash and received my order without drinks. We were offered $10 in store credit….okay, cool. Then I began opening up the food and I realized that the fries are crunchy like celery sticks on both orders (one large and one regular). When I told them of this information I was graciously offered a $5 for the fries or to come up to the store for them to be remade. (If I wanted to go to the store I wouldn’t have paid for delivery ? ) I asked “$5 for my fries? “ The young lady asked the manager on duty and they said yes. I’m just confused on why 2/3 of my order is missing and I’m not even offered half of the money spent on it in return? Also, why didn’t the manager come to the phone and talk to me themselves instead of having the employee play telephone?
Edit- I ended up not even eating the wings until the next day but we were also shorted 2 wings ? good thing I had taken pictures already
I received my delivery order, but it was incomplete I'm trying to contact them, no one is answering Worst surface ever
Michael Ramos
Refused to serve use before close Trash service Rude employees Wont be returning
marcus embry jr
Ordered delivery last night, wings and drinks missing. Not only that but the fries were ridiculously old. Wingstop is too expensive for this.
Ayden Guerrero
The promo code does not work how are you gonna have free wings and the promo code not work
Food: 5
Service: 1
Julio Ortiz
I placed an order online to avoid waiting, but unfortunately, my experience was far from satisfactory. Despite the convenience of online ordering, I ended up waiting over 23 minutes past the expected pickup time. This defeats the purpose of ordering in advance.
While I understand that occasional delays can happen, the lack of communication and updates about the status of my order was frustrating. When I finally received my order, it was clear that there needs to be a better system in place to manage online orders and ensure timely pickups.
I hope the management can address these issues and improve the efficiency and reliability of their online ordering system. It's important for customers to feel confident that their orders will be ready on time, especially when they take the initiative to order ahead.
I'm a Dasher and I get a lot of Wingstop orders. This location is very busy, but props for the employees for managing the volume well. The girl with the cute bow is very nice and goes above and beyond. She helped me carry a large order to my car ?
Service: 5
They made a large order wrong so the 6 staff members stopped what they were doing to eat the larger order that was wrong, while 4 people who had ordered pickup orders were waiting for their orders to be ready. If you order from here your food will not be ready when they say it will be. Expect to wait longer.
Atmosphere: 1
Food: 4
Service: 1
We ordered 2 - 8 piece bone in wing meals and 2 chicken sandwich combos, and Cajun corn. We received Cajun corn, 2 -6 piece wing combos with fries and drinks. 2 orders of fries, no sandwich’s whatsoever and a drink, for a total of 3 drinks instead of 4. The dasher told me they didn’t give her a receipt. This is the second time they failed to deliver what was ordered, and the last time as I will never order from them again! Let me add that when I called the store and someone finally answered, she told me I had called the order line and she couldn’t help me. Then she hung up. There is only ONE phone number listed to call. They obviously don’t care about their service.
I ordered online and didn’t get my voodoo fries that I paid extra for
Went there for lunch the manager was very sweet attentive and kind. My food was hot and fresh. Thank y’all. :)
This location is NEVER on time with the orders. Basically whatever time the website/app gives you on when it’ll be ready, add 45 min on top of that. Then be ready to be disappointed with soggy fries and under sauced wings. This location always disappoints
Atmosphere: 1
Food: 2
Service: 1
As always, the food is never ready despite scheduling a pick up over an hour earlier. When you go in, the workers are rude and too busy on their phones to even look at you.
One of the girls kept grabbing the guys butts and then prepared food.
You have to do a pick up though, because if you have it delivered and it's always missing something, and then they'll blame the driver when you call.
If you must have Wingstop, avoid this location.
Atmosphere: 1
Food: 3
Service: 1
So we ordered our and got the wrong chicken crispy flavors. I made a comment online and within an hour the manager had called us and completely refunded our order! I've never seen such immediate service.
I believe Brian was the manager that took care of us. It's so awesome to know there are still people who care about their customers experience! We will always be choosing Wingstop from now on. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings and Fries, French Fries
Great experience the girl with the bow in her hair was doing her best to keep everything running smooth. Lots of respect for her. All the employees actually seemed happy and worked well together. Definitely will go back.
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery tonight 09/08/24 because I’m 39 weeks pregnant, this is all I wanted to celebrate my birthday & quite frankly I’m exhausted. I’m disappointed in the customer service that took place tonight. I ordered 2 combo meals through DoorDash and received my order without drinks. We were offered $10 in store credit….okay, cool. Then I began opening up the food and I realized that the fries are crunchy like celery sticks on both orders (one large and one regular). When I told them of this information I was graciously offered a $5 for the fries or to come up to the store for them to be remade. (If I wanted to go to the store I wouldn’t have paid for delivery ? ) I asked “$5 for my fries? “ The young lady asked the manager on duty and they said yes. I’m just confused on why 2/3 of my order is missing and I’m not even offered half of the money spent on it in return? Also, why didn’t the manager come to the phone and talk to me themselves instead of having the employee play telephone?
Edit- I ended up not even eating the wings until the next day but we were also shorted 2 wings ? good thing I had taken pictures already
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I received my delivery order, but it was incomplete I'm trying to contact them, no one is answering
Worst surface ever
Refused to serve use before close
Trash service
Rude employees
Wont be returning
Ordered delivery last night, wings and drinks missing. Not only that but the fries were ridiculously old. Wingstop is too expensive for this.
The promo code does not work how are you gonna have free wings and the promo code not work
Food: 5
Service: 1
I placed an order online to avoid waiting, but unfortunately, my experience was far from satisfactory. Despite the convenience of online ordering, I ended up waiting over 23 minutes past the expected pickup time. This defeats the purpose of ordering in advance.
While I understand that occasional delays can happen, the lack of communication and updates about the status of my order was frustrating. When I finally received my order, it was clear that there needs to be a better system in place to manage online orders and ensure timely pickups.
I hope the management can address these issues and improve the efficiency and reliability of their online ordering system. It's important for customers to feel confident that their orders will be ready on time, especially when they take the initiative to order ahead.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Buffalo Wings and Fries
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