Whataburger
209 S El Camino Crossing, San Augustine
(936) 679-2001
Recent Reviews
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Don’t order on the app unless you want your order to be canceled unexpectedly, multiple times & without any explanation because nobody can tell you why. The store, app & customer service all claim to not have access to this information and do not know who or where to find it. Refund? Nope. Not sure when that will happen either.
So I actually love Whataburger, however the one closest to my house in Acworth Georgia is the slowest location I’ve ever seen. At first I thought it was because it was new and employees have to be trained and such. But it’s been open for a good while now and it hasn’t changed. Waiting 20-25 minutes to get your food in the drive thru is an every visit thing, and to make matters worse they aren’t even friendly much less apologetic. This is not Whataburger standards, every other location is so much better
Food was ok bread was old. Seems like what burger in general has gone down hill.
Atmosphere: 1
Food: 1
Service: 4
These were the most upbeat young people I have run across in the food business... great job
Atmosphere: 5
Food: 5
Service: 5
Food was overcooked and terrible
Really the best one I've been to. Place was clean. Staff was friendly. It was what you would expect when you go to a fast food place. It was nice.
Atmosphere: 5
Food: 5
Service: 5
I went to the new location in Charlotte. Fries were cold and dead. ordered a side of jalapeño ranch, it wasn't in the bag so I asked the girl at the drive thru for it. After 5 min I said forget it. Burger was mid at best. zero stars. would not recommend.
Ever since they’ve sold out it hasn’t been the same. Food quality is horrible, customer service has went down, cleanliness of establishments (at least in Magnolia TX) has gone down.
Amazing
Atmosphere: 5
Food: 5
Service: 5
Stopped at this one on the way through town. Got a double-meat Whataburger, just the sandwich by itself and a cup of water, thinking I'd save a few bucks. Nope. Still couldn't get outta there without spending more than 10. Sandwich did come out good though. The lobby was clean, but minus 1 star for the nasty urinals.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
You'd be suprised how clean and professional this location is, Only because my bad experience in Jasper, this location is 100 percent amazing & changed my mind about whataburger. Used to cringe but not anymore, I see the what the hype is all about!!!
Atmosphere: 5
Food: 5
Service: 5
Sweet lady, always by herself and service is very slow, she should be given help.
Atmosphere: 1
Food: 3
Service: 2
Used drive thru, very convenient
Atmosphere: 4
Food: 5
Service: 5
where you enjoy eating burgers 🍔😋
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