The wait in the drive thru was horrible. I only ordered 2 #1 & a cone. & that wait for that was near almost 30min. Then when i asked for a manager the young Lady Kim was so rude & didnt even bother to correct the situation. She just smirked. This beyond ridiculous. Chickfila is supposed to be great service & great food. Chickfila SB. You need to retrain your management. I dont have these issues at any other Chickfila. They need to close this restaurant down. The owner should be ashamed of the type of employees he/she has employed. Bad for business. Never going back.
Atmosphere: 1
Food: 3
Service: 1
mary rocha
Had chicken biscuit, the flavors of the biscuit with chicken was so satisfying, I would eat that again.
Atmosphere: 5
Food: 5
Service: 5
Noemi Miranda
Friendly service and great food
Atmosphere: 5
Food: 5
Service: 5
Doel Silva
They take way too long in the drive thru and always mess up orders
Atmosphere: 1
Food: 2
Service: 1
Janie Guetzow
I went to the SB location the first week they opened and they got my mobile drive thru order incorrect. However, I wasn't in a hurry and drove back around. Service is way slower than the Harlingen locations but their staff seems so young so I know they're figuring it out. I want them to be successful in our area so I will continue to support them. Friendly service always and I love Chick-fil-A chicken sandwiches!
Atmosphere: 4
Food: 4
Service: 5
Rubby Lynn Ibarra
If you plan to get breakfast at “opening time” you won’t get it food probably won’t be served till 7:00! I’ve had to get out of line three times now since opening because of slow service.
Service: 1
Francisco Velez
The manager of the year should be going to Patrick, he is always ready to help customers and address all concerns with a smile! He is the reason I continue going back, thanks Patrick! 🙏
Makayla Pham
We came in at 8:30/8:45 and they had closed their play place early, they had cleaned it early when they close at 10:30. We had came in to celebrate one of the kiddos birthday. Food was good though, but that was kind of lame.
Atmosphere: 2
Food: 4
Service: 2
Lexie Delgado
Their employe Michael had the best attitude and served me immediately. I recommend him a lot amazing personality felt like I had arrived at a 5 star hotel. Raise this man asap.
Atmosphere: 5
Food: 5
Service: 5
Helen Moreno
i recently went through the drive thru today, the girl was super sweet and the person who gave me my order was amazing! My only complaint was that I got told to park because they were making fresh strips(which I don’t mine waiting) , let me find out when I get home my mom opens her meal and she has nuggets instead of strips. She was super upset because she WANTED strips so I called twice to see what I can do yet no one answered 😓😓 other than that the food was good as always and she still ate the nuggets because what can you do when no one answers the phone and live 15 mins away?
Food great. They got our name on our order wrong so lots of confusion.
Atmosphere: 5
Food: 5
Service: 2
Valery Gold
I am very satisfied with the delicious food and drinks I have ordered here. Everyone is so nice and friendly it almost feels like family when I am here. They are so fast when ordering via the drive through. They have high quality service and an excellent dining experience. I also recommend downloading their app for great deals.👍👍
Atmosphere: 5
Food: 5
Service: 5
Alejandro
The food was amazing and the service was even better. Anahi went above and beyond to provide us with a great example of outstanding customer service skills with how friendly and professional she was.
Atmosphere: 5
Food: 5
Service: 5
José Luis Flores
I always have a great experience when Anahí is working at Chick-fil-A! She’s super friendly, professional, and always makes sure customers are taken care of. You can tell she really cares about giving great service — she’s one of the reasons I keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Robert Salazar
So tonight my family decided to have Chick fil A for dinner. So, instead of going to Harlingen where i know that the service is top notch, I decided to give the SB Chick fil A another chance. So I ordered 6 combos and to my surprise they still failed to get my order correct. I also asked for extra pickles for all the sandwiches and this is what they gave me. I guess I can cut it into 6 pieces. This is the last straw for the Chick fil A in SB.
The wait in the drive thru was horrible. I only ordered 2 #1 & a cone. & that wait for that was near almost 30min. Then when i asked for a manager the young Lady Kim was so rude & didnt even bother to correct the situation. She just smirked. This beyond ridiculous. Chickfila is supposed to be great service & great food. Chickfila SB. You need to retrain your management. I dont have these issues at any other Chickfila. They need to close this restaurant down. The owner should be ashamed of the type of employees he/she has employed. Bad for business. Never going back.
Atmosphere: 1
Food: 3
Service: 1
Had chicken biscuit, the flavors of the biscuit with chicken was so satisfying, I would eat that again.
Atmosphere: 5
Food: 5
Service: 5
Friendly service and great food
Atmosphere: 5
Food: 5
Service: 5
They take way too long in the drive thru and always mess up orders
Atmosphere: 1
Food: 2
Service: 1
I went to the SB location the first week they opened and they got my mobile drive thru order incorrect. However, I wasn't in a hurry and drove back around. Service is way slower than the Harlingen locations but their staff seems so young so I know they're figuring it out. I want them to be successful in our area so I will continue to support them. Friendly service always and I love Chick-fil-A chicken sandwiches!
Atmosphere: 4
Food: 4
Service: 5
If you plan to get breakfast at “opening time” you won’t get it food probably won’t be served till 7:00! I’ve had to get out of line three times now since opening because of slow service.
Service: 1
The manager of the year should be going to Patrick, he is always ready to help customers and address all concerns with a smile! He is the reason I continue going back, thanks Patrick! 🙏
We came in at 8:30/8:45 and they had closed their play place early, they had cleaned it early when they close at 10:30. We had came in to celebrate one of the kiddos birthday. Food was good though, but that was kind of lame.
Atmosphere: 2
Food: 4
Service: 2
Their employe Michael had the best attitude and served me immediately. I recommend him a lot amazing personality felt like I had arrived at a 5 star hotel. Raise this man asap.
Atmosphere: 5
Food: 5
Service: 5
i recently went through the drive thru today, the girl was super sweet and the person who gave me my order was amazing! My only complaint was that I got told to park because they were making fresh strips(which I don’t mine waiting) , let me find out when I get home my mom opens her meal and she has nuggets instead of strips. She was super upset because she WANTED strips so I called twice to see what I can do yet no one answered 😓😓 other than that the food was good as always and she still ate the nuggets because what can you do when no one answers the phone and live 15 mins away?
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Food great. They got our name on our order wrong so lots of confusion.
Atmosphere: 5
Food: 5
Service: 2
I am very satisfied with the delicious food and drinks I have ordered here. Everyone is so nice and friendly it almost feels like family when I am here. They are so fast when ordering via the drive through. They have high quality service and an excellent dining experience. I also recommend downloading their app for great deals.👍👍
Atmosphere: 5
Food: 5
Service: 5
The food was amazing and the service was even better. Anahi went above and beyond to provide us with a great example of outstanding customer service skills with how friendly and professional she was.
Atmosphere: 5
Food: 5
Service: 5
I always have a great experience when Anahí is working at Chick-fil-A! She’s super friendly, professional, and always makes sure customers are taken care of. You can tell she really cares about giving great service — she’s one of the reasons I keep coming back.
Atmosphere: 5
Food: 5
Service: 5
So tonight my family decided to have Chick fil A for dinner. So, instead of going to Harlingen where i know that the service is top notch, I decided to give the SB Chick fil A another chance. So I ordered 6 combos and to my surprise they still failed to get my order correct. I also asked for extra pickles for all the sandwiches and this is what they gave me. I guess I can cut it into 6 pieces. This is the last straw for the Chick fil A in SB.
Atmosphere: 1
Food: 1
Service: 1
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