Dairy Queen
500 N Stemmons St, Sanger
(940) 458-3201
Recent Reviews
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Dairy Queen still has the best ice cream. Love the hamburgers, chicken or steak basket. The butterfinger blizzard is yummy.
Atmosphere: 5
Food: 5
Service: 5
Nasty place
Atmosphere: 1
Food: 1
Service: 1
I am writing to formally report two very concerning experiences I have had with an employee named Josh at your location. On my first visit a few months ago, Josh assisted me at the drive-thru. He was extremely rude, unprofessional, and appeared careless with his work. When I received my order, the items were tossed around and scattered in the bag, which made for a very disappointing experience. Despite this, I decided to give the location another chance several weeks later. Unfortunately, when I returned, Josh was working again. I placed my order through the drive thru speaker and he was very rude and impatient. After this i was told to pull around to the front for my food. I waited 20 minutes as i watched other customers receive their beverages and food. This left me not only frustrated but also embarrassed, as I was treated in a way no paying customer should ever be. I believe this employee is racist. I value your business and would like to continue being a customer, but these repeated experiences with the same employee have made that very difficult. I respectfully ask that this matter be investigated and appropriately addressed so that future customers do not face the same treatment. I will NEVER visit this place again!!!!.
Atmosphere: 1
Food: 2
Service: 1
Slowest DQ ever. Seems like the drive through cant multi-task. Definitely could do better customer service with time management.
Unwelcoming atmosphere with a hint of discrimination. Staff were unfriendly, drinks tasted awful, machines broken, and they refused to replace my beverage—charging me for ice instead. Most disappointing Dairy Queen experience ever.
Atmosphere: 1
Food: 2
Service: 1
Even though their ice cream machine was down and we got the full Texas mill, which comes with an ice cream. Come or a sundayThey gave us a dilly bar, which was awesome
Atmosphere: 5
Food: 5
Service: 5
I am highly disappointed in the service I was provided. Tonight I decided I wanted a blizzard and fries. Once I got to the establishment, waited in a long line, and placed my order. I specifically said, Large Fries and a LARGE cup of nacho cheese! It was my turn at the window, as we all know it takes a moment to make blizzard and fries. So I was watching in the window. I saw the cook put my bag on the shelf saying it was ready. The cashier then went to pick the bag up and sat it by his register. He turned around to take care of another customer, as he turned around my bag fell on the floor, which he bent down and picked it up and sat it back by the register. The cashier took care of something else. He then came back and opened the window, handed me the bag I’m speaking of. I asked him, “Are you really going to hand me the same bag that fell on the floor?” He kept telling me, “this isn’t the bag that fell!!” So I took the bag along with my drink with maybe 20 ice cubes. He then pulled the blizzard 1/2 melted out of the ice cream fridge (didn’t flip it for me for obvious reasons) and sent me on my way. I got home only to find My Large fries were 1/2 empty and my LARGE cup of cheese was less than 1/2 full. So I am not sure what I spent 13$ on since i really ended up with old grease fries and 1/2 of them! As you look at the pictures, this is at the point I pulled them out of the bag! So you can see the cheese was laid over in the bowl (but he swears it was not dropped, 🤔!) VERY DISAPPOINTING EXPERIENCE THIS TIME!
Food: 1
Service: 1
Everytime we go to dairy queen a worker named kenny is working last time we went inside he accused us of taking someone elses order and tried to insinuate that we stole we showed him are recipt proving him wrong and the people he accused us of stealing from told him that they didnt even order what he was accusing us of stealing. The next time a couple weeks later we went to the drive through and ordered he spoke to us left and came back and thought we where new people its crazy he is obviously not qualified to work here.
Atmosphere: 1
Food: 1
Service: 1
Great burgers and fries. Tastes better than at a regular dairy queen. Only complaint I would say is the water which tastes a little weird. Otherwise 3 stars
Atmosphere: 4
Food: 4
Service: 4
Food was hot and fresh. I had to wait a little but it looked to be cook to order.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The young guy at the counter told us to move our car from the handicap spot and we had a handicap sticker, and then he was rude to us taking our order. Then he proceeded to tell us he couldn't take our $100 bill. The boy was clearly prejudice by the color of our brown skin. DO NOT EAT HERE!!!
Atmosphere: 1
Service: 1
🚨 🚨 🚨 Customer service was terrible!!! My fries were overcoocked and still ice cold. They gave me a refund but then back doored me with a 17.00 unauthorized charge. Here the customers aren’t right. The employees are. Smh!! I wouldn’t recommend! It’s very frustrating when you spend almost $50 and don’t get what you pay for. 👎🏽👎🏽
Atmosphere: 3
Food: 1
Service: 1
Left, went inside to eat. At the 30 minute mark when we didn't have our food we requested and recieved a refund and had to go to Sonic.
Atmosphere: 1
Food: 1
Service: 1
Order the number 3, an added Mayo, and ketchup got a bun, 3 pieces of meat, Mayo and ketchup. No lettuce, tomato, nothing.
Had to repeat my order six times this place is a joke.Don't waste your time or money here
Please replace your drive thru speaker system. Its terrible. You cant understand them
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