Jack in the Box

13620 Hwy 6, Santa Fe
(409) 925-5023

Recent Reviews

Gavin Hestand

Nasty store. Stinks. Gnats in my drink. Cold food and ghetto & rude people.

Atmosphere: 1

Food: 1

Service: 1

Danette Prater

Spent 40 bucks for 3 burgers. Food was mediocre but edible.

Atmosphere: 3

Food: 3

Service: 1

Cedric W.

Fresh food and good customer service.

Atmosphere: 4

Food: 4

Service: 4

Krystie Davis

This place is trash. The girl running drive thru was rude as hell, came to the window with food hanging out of her mouth, and chewing with her mouth open. They forgot things in our order and I had to go back to get them. Then get home and our food was cold, chicken was hard and bread was hard as a rock. Eggrolls were cold and soggy. It won’t be long before this place is shut down! We will not be returning!

Atmosphere: 1

Food: 1

Service: 1

Jennifer Thornburg

If I could give 0 I would. Ordered 2 value meals and 6 tacos. Tacos were good. The value meals both orders of fries beyond cold. I had regular he had curly. My sourdough jack was not hot nor was his spicy chicken. Employees to busy messing around to be bothered.

Stacy Warren

Not pleased lately with the food from our local Jack in the box. It was cold this time. Before over cooked. Fries are usually cold.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burger, Curly Fries

J.

Coming in its clearly dirty including the windows. Staff had no since of urgency to get food out. Had to wait almost 40 mins to get our food. That was only after getting onto them about the wait. After getting the food the order was wrong. What little food was correct was old and soggy. This Place need a serious management change as a whole. 10/11/23This is coming from a prior fast food manager.

Atmosphere: 1

Food: 1

Service: 1

Jody White

Ordered a Sourdough Jack, curly fries, and sweet tea yesterday evening. Sick all day, and I couldn't believe the filth in the dinning area, and Woman's restroom. Thought to make a phone call, or email Health, Food, and Drug Administration. I will not eat there again.

kimberly hiraeth

Food is great, pumpkin "basic witch" shake is terrible, doesn't taste like pumpkin at all, just tastes like Oreo but it's orange also way too sweet too? mid af.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Sandwich, Burger, Curly Fries

Ethan

By far the dirtiest and slow serviced fast food place I've been to. And for context, I was the only customer.

J. Thomas

So I'm from South Carolina and we don't have the luxury of Jack in the box ?The food has always been great the service is outstanding. I have been on a project working overnight and Kyler has been amazing!!!!!!!I really didn't know what to get and he explained the menu and some of his favourites to try.I have literally been eating there every day for the last 3 weeks.Excellent service is hard to find in the fast-food industry.That's why I had to make sure I wrote a review.Thanks again for the Texas hospitality!J.T

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Salad, Jr Jumbo Jack, Coca Cola Freestyle, Egg Rolls, Vanilla Ice Cream Shake, Hash Browns, Chicken Teriyaki Bowl, Chicken Sandwich, Jumbo Jack, Ultimate Cheeseburger, Loaded Potato Wedges, Cheeseburger, Sourdough Breaded Chicken Sandwich with Onion Rings, Supreme Croissant, Burger, Breakfast Jack, Sandwich, Curly Fries, Two Tacos, French Fries

Pamela Jones

Not friendly. My food was kind of shoved at me.

Food: 4

Service: 2

Donald Kearney

Not a good choice of restaurant in Santa Fe. People are nice but entrance windows are all stained Bathroom is not clean tables not clean, Cost , seems to be creeping higher and higher ?. Staff need to fix at least the atmosphere (Windows and bathrooms there if they are going to charge these prices . I want to go here but they are making it difficult?

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Burger

Renee Locacius

It was 6:30 Am. I placed my order and went to the window. I was greeted by a very nice young man. He had the biggest smile on his face. While they were preparing my meal we had a nice chat. Even though he was 30 minutes past due to go home, his personality was phenomenal ?? Thank you for starting my day off with great service!!!

Atmosphere: 5

Food: 5

Service: 5

Angela Carothers

Usually every time I’ve gone to Jack in the box they get our order wrong. It never fails. The person at the drive through usually seems to hate their job and have a horrible attitude. Tonight, was different. We had the pleasure of meeting Kyler and honestly I hope he’s working the next time we go back. He was sweet, efficient, got our order right and had an amazing attitude. He was by far the only good employee we have come across working at Jack in the Box. This man deserves a raise with the way he was working his butt off too. The drive through was busy and he was hustling. If they had more employees like Kyler they might actually get more good reviews. 5 stars for Kyler (I hope I’ve spelt it right).

Service: 5

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