ABSOLUTE WORST EMPLOYEES YOU WILL FIND ANYWHERE all of them rude and disrespected me cause I was "complaining" about my order being wrong or the food was too cold and every time I tried to get the order fixed attitude was given in return!!!!
Atmosphere: 2
Food: 1
Service: 1
William Moore
The drive thru needs more training! I always get the wrong thing. You ask for a roll you get a biscuit. Just went thru ordered #4 breast & thigh got breast & leg! The girl at drive thru was more worried about 2 cars behind us getting them tea that they probably didn’t pay for. Just a bunch of teenagers running the show. I had to tell her 3 times wrong order. Then she got mad & told me not to yell. Then rude when she gave us the correct order. This was on 7/26/25
Atmosphere: 2
Food: 3
Service: 1
Payton Williams
Waited in drive thru for 45min. All for not a complete order and burned French fries.
Atmosphere: 1
Food: 2
Service: 1
Sherry Adcock
Food is always good to me, but the curl haired kid at the drive thru was rude today. So please retrain him. It will ruin your business in a hurry.
Food: 4
Service: 1
Patty Smith Taylor
Clean, fast, delicious and friendly!
Atmosphere: 5
Food: 5
Service: 5
william parrish
Beware. Avoid.. Staff is incompetent Manger is rude. Serve burned over cooked chicken then blame timers. Well how do timers burn chicken fries and rolls? Not watching staff or pure lazy inattentive management. Unless chicken over cooks itself.
Atmosphere: 1
Food: 1
Service: 1
Leah Richards
This is the second time I got home and did not have my complete order. I called and they said I would have to come back. They knew I was in my way, but when I got there instead of having it ready, they had to cook the fries. Chicken was cold by the time I got back home.
Atmosphere: 1
Food: 1
Service: 1
Ruby Diab
The girls that were working the night before Thanksgiving did great! Food tasted really good and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Tender Dinner
Timothy Miller
Great food, great service I highly recommend the chicken tenders
Atmosphere: 5
Food: 5
Service: 5
Johnnie Settle
Great place and people also very clean and so much room
Very kind employees here. Manager is fantastic. Never a bad experience with anybody here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Regular Side Gravy, Cheese Sticks, Rolls, Includes Gravy, Express Tender, Extra Gravy, Cookies, Hushpuppies, Mashed Potatoes
Cicely Reyna
Thank you Chicken Express Santo-Hwy 281 for preparing the 1st Football Meal of the season for the 8th Grade Team! Outstanding crew and customer service!
Danny Castro
One of the best experiences I’ve ever had at any Chicken Express!! Chance,Jack, Claire, and Dylon are hands down the best crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tender
Rick Bay
I always enjoy a good meal at the restaurant. I would definitely recommend this place to anyone wanting good fried chicken, fried catfish and the fixins.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple or Cherry Pies, Rolls, Mini Poppers, Corn Nuggets, Express Fish Fillets, Hushpuppies, Mashed Potatoes
ABSOLUTE WORST EMPLOYEES YOU WILL FIND ANYWHERE all of them rude and disrespected me cause I was "complaining" about my order being wrong or the food was too cold and every time I tried to get the order fixed attitude was given in return!!!!
Atmosphere: 2
Food: 1
Service: 1
The drive thru needs more training! I always get the wrong thing. You ask for a roll you get a biscuit. Just went thru ordered #4 breast & thigh got breast & leg! The girl at drive thru was more worried about 2 cars behind us getting them tea that they probably didn’t pay for. Just a bunch of teenagers running the show. I had to tell her 3 times wrong order. Then she got mad & told me not to yell. Then rude when she gave us the correct order. This was on 7/26/25
Atmosphere: 2
Food: 3
Service: 1
Waited in drive thru for 45min. All for not a complete order and burned French fries.
Atmosphere: 1
Food: 2
Service: 1
Food is always good to me, but the curl haired kid at the drive thru was rude today. So please retrain him. It will ruin your business in a hurry.
Food: 4
Service: 1
Clean, fast, delicious and friendly!
Atmosphere: 5
Food: 5
Service: 5
Beware. Avoid.. Staff is incompetent Manger is rude. Serve burned over cooked chicken then blame timers. Well how do timers burn chicken fries and rolls? Not watching staff or pure lazy inattentive management. Unless chicken over cooks itself.
Atmosphere: 1
Food: 1
Service: 1
This is the second time I got home and did not have my complete order. I called and they said I would have to come back. They knew I was in my way, but when I got there instead of having it ready, they had to cook the fries. Chicken was cold by the time I got back home.
Atmosphere: 1
Food: 1
Service: 1
The girls that were working the night before Thanksgiving did great! Food tasted really good and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Tender Dinner
Great food, great service I highly recommend the chicken tenders
Atmosphere: 5
Food: 5
Service: 5
Great place and people also very clean and so much room
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Very kind employees here. Manager is fantastic. Never a bad experience with anybody here.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Regular Side Gravy, Cheese Sticks, Rolls, Includes Gravy, Express Tender, Extra Gravy, Cookies, Hushpuppies, Mashed Potatoes
Thank you Chicken Express Santo-Hwy 281 for preparing the 1st Football Meal of the season for the 8th Grade Team! Outstanding crew and customer service!
One of the best experiences I’ve ever had at any Chicken Express!! Chance,Jack, Claire, and Dylon are hands down the best crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tender
I always enjoy a good meal at the restaurant. I would definitely recommend this place to anyone wanting good fried chicken, fried catfish and the fixins.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple or Cherry Pies, Rolls, Mini Poppers, Corn Nuggets, Express Fish Fillets, Hushpuppies, Mashed Potatoes
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