Updated review. No longer offer military discount anymore. Guess my run with this location is over.
Atmosphere: 1
Food: 5
Service: 4
Alex Banda
Tragic to see one person working while 3 others hang around and there’s 4 customers in the store waiting
Atmosphere: 1
Food: 1
Service: 1
David Carranza
This is the 3rd order in a row that this location screwed up. I was on New Year's Eve so will give them points for that but still was a mess. When I came in it was passed the time it should have been done but they said they were waiting on my cheesey bread sticks and a chicken wings. I waited 20 minutes and they finally said it was ready. Then I see here looking for something and heard her tell someone the needed cheesey bread not a chocolate chip cookie. I didn't say anything just waited. After her frantically looking she came and gave me my order. I should have checked it. One of the chicken wings looked very old and dried up, the other was
Atmosphere: 1
Food: 1
Service: 1
Davon M
Worse service ever!! Ordered around 8:20pm got message it would be at my house by 9:46pm I was okay with that because it's ne years eve, then I get a text 10:20pm for delivery. I called store to see what was going on lady answered told me she would go see what's going on and get back on phone with me. Nope she left me on the phone for almost 10 mins I finally hung up called back and was ignored. Went up there to he the girl at the register tell me they don't have my order. Then I told her I know I have an order she asked for my phone number at least 5 times she should have been paying attention, then I tried to explain to her what happened she ignored me and blew me off instead of calming me down and listening. Then she says sorry we are short staffed, 4 people is not short staffed and that is not my problem lol. She then gives me a receipt that shows a balance she said they means we refunded you. All bull crap!! Calling corporate tomorrow.
Atmosphere: 1
Food: 1
Service: 1
Molly Ray
I've tried to order the new basil pesto sauce twice, and both times, it wasn't on my pizza. Also, I ordered BBQ pizza, and the crust was gummy in texture. Most times, this location is great... maybe this last time was just a one-off situation.
Atmosphere: 5
Food: 4
Service: 5
Jorge Barrera
This place lacks good staff to work, they are very bad and slow to do their work
Rub bar
Don't call this place to ask anything or to order. They do not answer this phone . I made a online order and was here to pick it up . I had to wait outside because that phone ringing started to give me a headache. Avoid this place if you can. Don't recommend
Atmosphere: 1
Food: 3
Service: 1
Patty Bueno
Bad experience, they told me that my order wait was 35 minutes and they made me wait twice as long, I called them 3 times to cancel the order and they didn't want to and they hung up on me 3 times ?
Service: 1
Nice Nice
After pre-ordering a pizza a day in advance, they proceeded to inform me that on the day of the order, they had run out of everything. Support disappointed and never ordering here again.
Checked my bank account and they took an extra 2 dollars tip more than what I gave. I feel like I've been robbed.
Atmosphere: 1
Food: 1
Service: 1
Audrey Little
I called the Seagoville store on 10/24/24 @ about 3;30,one the lady said they deliver and it's a $4.99 fee,but didn't state it was through Doordash, I ordered a meatloaf with pineapples and cheese sticks and also cinnamon sticks, and I added a ranch,she tolded me my told which was $39.00 and some change and Do said would be out at 4:16pm,get a text saying driver is lost,do I called the lady Keisha said she was 2 mintues away,she pulls up ring bell and leave the pizza on the ground,we'll that goes her tip. Then we open the boxes, the pizza ? didn't hv a lot of meat and we got bread sticks instead of cinnamon sticks, so I call the store ask for manager and get Jasmine who was no help at all told me to call back tomorrow when Muke would be in,because she was new only 2 weeks in her role.This just ruined our dinner and pizza just nasty, only thing good was the cheese sticks.I see why I go to Domino's. Angry Customer
Food: 3
Service: 2
Missy Cash
Our pizza was really good and so was the breaded wings. Took off a star because the pizza was really greasy and cut up pretty sloppy
Darrell S
Pizza was fresh and good, service was fast and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Alexis Hunter
This is by far the best Pizza Hut around, I always order pick up ahead ( they stay busy!!) and they never fall short of the freshest pizza. The toppings are evenly distributed and plentiful?
Updated review. No longer offer military discount anymore. Guess my run with this location is over.
Atmosphere: 1
Food: 5
Service: 4
Tragic to see one person working while 3 others hang around and there’s 4 customers in the store waiting
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd order in a row that this location screwed up. I was on New Year's Eve so will give them points for that but still was a mess. When I came in it was passed the time it should have been done but they said they were waiting on my cheesey bread sticks and a chicken wings. I waited 20 minutes and they finally said it was ready. Then I see here looking for something and heard her tell someone the needed cheesey bread not a chocolate chip cookie. I didn't say anything just waited. After her frantically looking she came and gave me my order. I should have checked it. One of the chicken wings looked very old and dried up, the other was
Atmosphere: 1
Food: 1
Service: 1
Worse service ever!! Ordered around 8:20pm got message it would be at my house by 9:46pm I was okay with that because it's ne years eve, then I get a text 10:20pm for delivery. I called store to see what was going on lady answered told me she would go see what's going on and get back on phone with me. Nope she left me on the phone for almost 10 mins I finally hung up called back and was ignored. Went up there to he the girl at the register tell me they don't have my order. Then I told her I know I have an order she asked for my phone number at least 5 times she should have been paying attention, then I tried to explain to her what happened she ignored me and blew me off instead of calming me down and listening. Then she says sorry we are short staffed, 4 people is not short staffed and that is not my problem lol. She then gives me a receipt that shows a balance she said they means we refunded you. All bull crap!! Calling corporate tomorrow.
Atmosphere: 1
Food: 1
Service: 1
I've tried to order the new basil pesto sauce twice, and both times, it wasn't on my pizza. Also, I ordered BBQ pizza, and the crust was gummy in texture. Most times, this location is great... maybe this last time was just a one-off situation.
Atmosphere: 5
Food: 4
Service: 5
This place lacks good staff to work, they are very bad and slow to do their work
Don't call this place to ask anything or to order. They do not answer this phone . I made a online order and was here to pick it up . I had to wait outside because that phone ringing started to give me a headache. Avoid this place if you can. Don't recommend
Atmosphere: 1
Food: 3
Service: 1
Bad experience, they told me that my order wait was 35 minutes and they made me wait twice as long, I called them 3 times to cancel the order and they didn't want to and they hung up on me 3 times ?
Service: 1
After pre-ordering a pizza a day in advance, they proceeded to inform me that on the day of the order, they had run out of everything. Support disappointed and never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional customer service horrible.
Service: 1
Restaurantji Recommends
Checked my bank account and they took an extra 2 dollars tip more than what I gave. I feel like I've been robbed.
Atmosphere: 1
Food: 1
Service: 1
I called the Seagoville store on 10/24/24 @ about 3;30,one the lady said they deliver and it's a $4.99 fee,but didn't state it was through Doordash, I ordered a meatloaf with pineapples and cheese sticks and also cinnamon sticks, and I added a ranch,she tolded me my told which was $39.00 and some change and
Do said would be out at 4:16pm,get a text saying driver is lost,do I called the lady Keisha said she was 2 mintues away,she pulls up ring bell and leave the pizza on the ground,we'll that goes her tip. Then we open the boxes, the pizza ? didn't hv a lot of meat and we got bread sticks instead of cinnamon sticks, so I call the store ask for manager and get Jasmine who was no help at all told me to call back tomorrow when Muke would be in,because she was new only 2 weeks in her role.This just ruined our dinner and pizza just nasty, only thing good was the cheese sticks.I see why I go to Domino's.
Angry Customer
Food: 3
Service: 2
Our pizza was really good and so was the breaded wings. Took off a star because the pizza was really greasy and cut up pretty sloppy
Pizza was fresh and good, service was fast and pleasant.
Atmosphere: 5
Food: 5
Service: 5
This is by far the best Pizza Hut around, I always order pick up ahead ( they stay busy!!) and they never fall short of the freshest pizza. The toppings are evenly distributed and plentiful?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
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