Severely undercooked chicken. ?Avoid chicken items from the menu!
Atmosphere: 3
Food: 1
Service: 3
Bobby Tamez
Great food quality, great customer service, clean place, quick service, well knowledged staff on menu items....Not one complaint here...
Atmosphere: 5
Food: 5
Service: 5
The Unknown
"We don't do cups for water" the cashier told me. WE SPENT 25 DOLLARS ON 2 MEALS BASICALLY AND YOU WONT GIVE ME A CUP FOR WATER???. And this was the manager of the Sequin Texas Store.Also the cashier was rude. When she asked me for a name I told her mine then I changed it to my wife's because I was going to the bathroom she said "Well I already put it in your name and I'm leaving it" UNBELIEVABLE .
Atmosphere: 1
Food: 1
Service: 1
Dick Strom
Great service. Only bad thing was turnover not done correctly and they never fill up the fry
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef Sandwich
Angel Leal
All the food is good except the fries. No matter when I go, they always either put an excessive amount of salt or none at all. This time it seems like they chose to put the fries in a bowl of salt after frying them because these are caked in salt. Straight into the trash. Stop making me waste money!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: The Reuben, Arby's Signature Sandwiches, Roast Beef Sandwich
Paul L.
It's a truck stop. What do you expect.
Atmosphere: 1
Food: 4
Service: 4
Denise Houser
Food good. Staff attentive. Order came out fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
HARVINDER SINGH
Cold and old fry
James Munden
Walked up to the counter (behind four other customers) at 10 PM and was told, "We just started shift change, it'll be like 25 minutes." Seriously? That process should be seamless to the customer. They lost at least five sales due to poor management.
Atmosphere: 3
Food: 5
Service: 1
Anastasia Klimova
I’m pretty sure I have never been to a place with worst customer service. I’m not sure where they got any of these employees from but they were all absolutely rude and terrible. When I went to pay for diesel I had a hard time even getting anyone to come up to the counter as I sat there and waited for what seemed like an eternity. When I ordered food from Arby’s, the lady who took my order, was extremely rude and impatient after I told her this is my first time eating there if she could give me one minute to look at the menu. Even the customer behind me refused to get in front of me because he could see that I was being polite, and the Lady was not. Then the lady who gave me my order, literally in front of everyone threw it at me onto the countertop Everyone at this location should be fired immediately this is the kind of poor customer service that causes businesses to lose money and good quality customers.
Arby's in a truck stop...what could go wrong? Well... Order wasn't correct, and all the drinks tasted like the fountain had not been cleaned since the dawn of time.
Severely undercooked chicken. ?Avoid chicken items from the menu!
Atmosphere: 3
Food: 1
Service: 3
Great food quality, great customer service, clean place, quick service, well knowledged staff on menu items....Not one complaint here...
Atmosphere: 5
Food: 5
Service: 5
"We don't do cups for water" the cashier told me. WE SPENT 25 DOLLARS ON 2 MEALS BASICALLY AND YOU WONT GIVE ME A CUP FOR WATER???. And this was the manager of the Sequin Texas Store.Also the cashier was rude. When she asked me for a name I told her mine then I changed it to my wife's because I was going to the bathroom she said "Well I already put it in your name and I'm leaving it" UNBELIEVABLE .
Atmosphere: 1
Food: 1
Service: 1
Great service. Only bad thing was turnover not done correctly and they never fill up the fry
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef Sandwich
All the food is good except the fries. No matter when I go, they always either put an excessive amount of salt or none at all. This time it seems like they chose to put the fries in a bowl of salt after frying them because these are caked in salt. Straight into the trash. Stop making me waste money!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: The Reuben, Arby's Signature Sandwiches, Roast Beef Sandwich
It's a truck stop. What do you expect.
Atmosphere: 1
Food: 4
Service: 4
Food good. Staff attentive. Order came out fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Cold and old fry
Walked up to the counter (behind four other customers) at 10 PM and was told, "We just started shift change, it'll be like 25 minutes." Seriously? That process should be seamless to the customer. They lost at least five sales due to poor management.
Atmosphere: 3
Food: 5
Service: 1
I’m pretty sure I have never been to a place with worst customer service. I’m not sure where they got any of these employees from but they were all absolutely rude and terrible. When I went to pay for diesel I had a hard time even getting anyone to come up to the counter as I sat there and waited for what seemed like an eternity. When I ordered food from Arby’s, the lady who took my order, was extremely rude and impatient after I told her this is my first time eating there if she could give me one minute to look at the menu. Even the customer behind me refused to get in front of me because he could see that I was being polite, and the Lady was not. Then the lady who gave me my order, literally in front of everyone threw it at me onto the countertop Everyone at this location should be fired immediately this is the kind of poor customer service that causes businesses to lose money and good quality customers.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
NOT GOOD!
Good place for a quick
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Greek Gyro
Outstanding customer service in the drive thru. I received all the items, and then some. Food was good.
Food: 3
Service: 5
The food is good with good options, even with nutrition.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Roast Beef Sandwich
Arby's in a truck stop...what could go wrong? Well... Order wasn't correct, and all the drinks tasted like the fountain had not been cleaned since the dawn of time.
Atmosphere: 1
Food: 2
Service: 1