As soon as we walked in, it stunk. Nobody greeted us when we walked in, in fact they kept talking and ignored us. When the kid finally came up to the register he just asked what we wanted. My husband said we were still trying to decide (because we hated the service and the smell) and the kid just shrugged his shoulders at his coworker. The young guy in front needs more training, and possibly a dad to teach him how to be a good man when he grows up. We walked out and went to Rusty Rooster instead and it was great there! Don't waste your time or money at this place. To be fair, the food looked good and the place didn't look dirty, but honestly we didn't trust our food being handled by a young kid with no manners or respect.
Atmosphere: 3
Food: 3
Service: 1
david g
Good chicken Good strait forward service Best chicken from any chain in my opinion The team working in the location are on it. Thank you for a job well done.
Atmosphere: 3
Food: 5
Service: 5
Ashley Elliott
This place has the best service! So kind, so professional, top notch service!
Atmosphere: 5
Food: 5
Service: 5
Christopher W
Food was fresh and hot, chicken was juicy and well seasoned, gravy is thick and has the right amount of pepper in it. Cashier and staff was helpful and helped fix my order after I screwed it up.
Atmosphere: 5
Food: 5
Service: 5
S galbo
The GM of this location is extremely rude, and unprofessional. Apparently his staff has been ringing the HEB coupon up incorrectly all year, and instead of just explaining this and apologizing for the staff mistake… he prefers to gaslight his customers. He didn’t even introduce himself as the manager and was offended when I asked for his name. Train your staff better and take responsibility for your mistakes, that’s part of being an adult.
Service: 1
Layla Gallardo
Chicken was okay, okra and mashed potatoes were very good. Did find a hair in my drink, kinda gross.
Atmosphere: 5
Food: 3
Service: 5
noah howard
The manager sabian is a star employee who always puts the customers first this man deserves a raise for put the express in chicken express🐔
Atmosphere: 5
Food: 5
Service: 5
Kayla Brown
Great food
Atmosphere: 5
Food: 5
Service: 5
Alianna Cantu
The young lady at the drive thur window with all the gold jewelry made my chicken express experience wonderful bless her
The food is OK, but the service is poor. These teens they're hiring are rude. No smiles, attitude when they talk to you, they almost grow the food out the window.
Danny djs3314
I don't know who own this place but i don't know how you stay in business! At least once a week your dinning room is closed. Its 5:30pm and its closed again. JUST CLOSE THE LOCATION IF YOU DONT WANT TO OPEN THE WHOLE RESTAURANT!
Cameron Bailey
Chicken tenders were salty. That's the only reason not 5 stars
E. G
Just wanted to take a moment and give a shout out to the young man who helped me fix my order at the window today (3/5) around 5:30 at Chicken Express on 123. My order was a little scrambled, and he was able to help me with a beautiful attitude. I especially appreciate him not giving me a hard time about it because today we suffered a very personal loss, it was just so nice to be helped with kindness, and I very much appreciate it. I didn't catch his name but he helped sort out my request for biscuits/rolls combo and was tall with dark hair.
As soon as we walked in, it stunk. Nobody greeted us when we walked in, in fact they kept talking and ignored us. When the kid finally came up to the register he just asked what we wanted. My husband said we were still trying to decide (because we hated the service and the smell) and the kid just shrugged his shoulders at his coworker. The young guy in front needs more training, and possibly a dad to teach him how to be a good man when he grows up. We walked out and went to Rusty Rooster instead and it was great there! Don't waste your time or money at this place. To be fair, the food looked good and the place didn't look dirty, but honestly we didn't trust our food being handled by a young kid with no manners or respect.
Atmosphere: 3
Food: 3
Service: 1
Good chicken
Good strait forward service
Best chicken from any chain in my opinion
The team working in the location are on it.
Thank you for a job well done.
Atmosphere: 3
Food: 5
Service: 5
This place has the best service! So kind, so professional, top notch service!
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and hot, chicken was juicy and well seasoned, gravy is thick and has the right amount of pepper in it. Cashier and staff was helpful and helped fix my order after I screwed it up.
Atmosphere: 5
Food: 5
Service: 5
The GM of this location is extremely rude, and unprofessional. Apparently his staff has been ringing the HEB coupon up incorrectly all year, and instead of just explaining this and apologizing for the staff mistake… he prefers to gaslight his customers. He didn’t even introduce himself as the manager and was offended when I asked for his name. Train your staff better and take responsibility for your mistakes, that’s part of being an adult.
Service: 1
Chicken was okay, okra and mashed potatoes were very good. Did find a hair in my drink, kinda gross.
Atmosphere: 5
Food: 3
Service: 5
The manager sabian is a star employee who always puts the customers first this man deserves a raise for put the express in chicken express🐔
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
The young lady at the drive thur window with all the gold jewelry made my chicken express experience wonderful bless her
Atmosphere: 5
Food: 5
Service: 5
Food is good servied hot staff is great
Restaurantji Recommends
The food is OK, but the service is poor. These teens they're hiring are rude. No smiles, attitude when they talk to you, they almost grow the food out the window.
I don't know who own this place but i don't know how you stay in business! At least once a week your dinning room is closed. Its 5:30pm and its closed again. JUST CLOSE THE LOCATION IF YOU DONT WANT TO OPEN THE WHOLE RESTAURANT!
Chicken tenders were salty. That's the only reason not 5 stars
Just wanted to take a moment and give a shout out to the young man who helped me fix my order at the window today (3/5) around 5:30 at Chicken Express on 123. My order was a little scrambled, and he was able to help me with a beautiful attitude. I especially appreciate him not giving me a hard time about it because today we suffered a very personal loss, it was just so nice to be helped with kindness, and I very much appreciate it. I didn't catch his name but he helped sort out my request for biscuits/rolls combo and was tall with dark hair.
Fastest service I've ever had anywhere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Tenders
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