The ice cream was melted when served. They tried to turn over the blizzard and ice cream dripped on my shoes. The server laughed a little and said it was really melting a lot today. Not great.
Atmosphere: 2
Food: 1
Service: 3
Breanna Carter
Im a 31 year old black woman and let me just say this the lady who is also black and works the drive thru she is very rude and unfriendly she does not have good customer service skills what so ever. I have gone to this location only twice as I have not been in seguin but a short 3 weeks. The 1st time I figured it was extremely early in the morning and she was just in a grogy still asleep mood the white guy who works with her very friendly and helpful. This 2nd visit I didn't see anyone except the chick again she rushes through you placing your order cuts u off while speaking slams the window after basically throwing your drink/food at you. I never write reviews but this time I went ahead and wanted to address how she should not be working with the general public especially if shes that hostile. What's worse is that I know my attitude could be far worse then hers if rubbed the wrong way so luckily for her she didn't irritate me too bad to the point that I got out of my car and said something. I even said thank you after she took my card and handed me my food and she slams the windows why customers are speaking. She needs a different job because her salty, dry, rude behavior is running customers off does not make a person want to come back.. read all the comments and u will see how many customers are speaking about her rudeness
Atmosphere: 2
Food: 3
Service: 1
Sylvia Vega
Rewards and deals are great!!
Atmosphere: 5
Food: 5
Service: 5
Wayne and Barbara Latham
The young gentleman that waited on me was so sweet I told him you keep that smile and they said thank you very much I think young people need to be told this when they're working
Atmosphere: 5
Food: 5
Service: 5
Kathy Talamantez
Love the banana split!!
Atmosphere: 5
Service: 5
treborzerp
Burnt bun on my hamburger, burnt toast on the steak fingers order also burnt. Court st. Store in Seguin Texas needs a better cook...
BRUCE THOMAS
Blizzards rule on a hot day!!!
Atmosphere: 5
Food: 5
Service: 5
Hector Gonzales
What can you say other than DQ for the win.
Imo the best fast food joint between Sargent and Richmond down Hwy 36.
The dude with rings and a dipped cone is always my go to
Atmosphere: 5
Food: 4
Service: 5
Vanessa S
They are so slow. They take forever just to get 2 small blizzards.
Tammy Webster
Great service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Texas T-Brand Tacos 3, Mint Chocolate Blizzard
Manager is not friendly nor professional. While ordering she decides to address the cashier in the middle of taking an order; follows customer out of restaurant to retrieve the plastic order number stating that it could not be taken out of restaurant even though that is what was paid for and waiting on order. Manager should be more concerned with the sorry dining area and the hospitality that the workers need to apply to the customers!
Atmosphere: 2
Food: 4
Service: 3
Robert H
Clean. Drink fountain drinks need adjustment. Guy that took my order inside did not seem to be all their.
Kid-friendliness: Kid friendly. Has booster seats and a gated in outside area
Pros: Want to start off by saying we had great service from a young man named Dillion, super polite, and professional. Cons: I had a sprite and can tell that it has a funny taste to it. We ordered take out to take home to our son. Drove the 25 minutes home to give to him. We had specifically ordered him the bacon hunger buster with jalapenos, no onion or tomato. Opened it up and it was just a regular hunger buster with jalapenos, no bacon. My husband and I had burgers too, but they were correct.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burger, Cones, Fries
Sam Allan
Shitty service... NO ONE picked up when I went through the drive through, I waited and waited even yelled is anyone there.. Got nothing... very poor service I will go to Wendy's to get a frosty. All I wanted was a small ice cream sunde. 🍦ON MY WAY HOME. I will tell people not to go there. Horrible service!!! Didn't get any response.
The ice cream was melted when served. They tried to turn over the blizzard and ice cream dripped on my shoes. The server laughed a little and said it was really melting a lot today. Not great.
Atmosphere: 2
Food: 1
Service: 3
Im a 31 year old black woman and let me just say this the lady who is also black and works the drive thru she is very rude and unfriendly she does not have good customer service skills what so ever. I have gone to this location only twice as I have not been in seguin but a short 3 weeks. The 1st time I figured it was extremely early in the morning and she was just in a grogy still asleep mood the white guy who works with her very friendly and helpful. This 2nd visit I didn't see anyone except the chick again she rushes through you placing your order cuts u off while speaking slams the window after basically throwing your drink/food at you. I never write reviews but this time I went ahead and wanted to address how she should not be working with the general public especially if shes that hostile. What's worse is that I know my attitude could be far worse then hers if rubbed the wrong way so luckily for her she didn't irritate me too bad to the point that I got out of my car and said something. I even said thank you after she took my card and handed me my food and she slams the windows why customers are speaking. She needs a different job because her salty, dry, rude behavior is running customers off does not make a person want to come back.. read all the comments and u will see how many customers are speaking about her rudeness
Atmosphere: 2
Food: 3
Service: 1
Rewards and deals are great!!
Atmosphere: 5
Food: 5
Service: 5
The young gentleman that waited on me was so sweet I told him you keep that smile and they said thank you very much I think young people need to be told this when they're working
Atmosphere: 5
Food: 5
Service: 5
Love the banana split!!
Atmosphere: 5
Service: 5
Burnt bun on my hamburger, burnt toast on the steak fingers order also burnt. Court st. Store in Seguin Texas needs a better cook...
Blizzards rule on a hot day!!!
Atmosphere: 5
Food: 5
Service: 5
What can you say other than DQ for the win.
Imo the best fast food joint between Sargent and Richmond down Hwy 36.
The dude with rings and a dipped cone is always my go to
Atmosphere: 5
Food: 4
Service: 5
They are so slow. They take forever just to get 2 small blizzards.
Great service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Texas T-Brand Tacos 3, Mint Chocolate Blizzard
Restaurantji Recommends
Manager is not friendly nor professional. While ordering she decides to address the cashier in the middle of taking an order; follows customer out of restaurant to retrieve the plastic order number stating that it could not be taken out of restaurant even though that is what was paid for and waiting on order. Manager should be more concerned with the sorry dining area and the hospitality that the workers need to apply to the customers!
Atmosphere: 2
Food: 4
Service: 3
Clean. Drink fountain drinks need adjustment. Guy that took my order inside did not seem to be all their.
Kid-friendliness: Kid friendly. Has booster seats and a gated in outside area
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: DQ Fudge Bar, Steak Fingers, Burger, Cones, Fries, Hamburger
Pros: Want to start off by saying we had great service from a young man named Dillion, super polite, and professional.
Cons: I had a sprite and can tell that it has a funny taste to it. We ordered take out to take home to our son. Drove the 25 minutes home to give to him. We had specifically ordered him the bacon hunger buster with jalapenos, no onion or tomato. Opened it up and it was just a regular hunger buster with jalapenos, no bacon. My husband and I had burgers too, but they were correct.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Burger, Cones, Fries
Shitty service... NO ONE picked up when I went through the drive through, I waited and waited even yelled is anyone there.. Got nothing... very poor service I will go to Wendy's to get a frosty. All I wanted was a small ice cream sunde. 🍦ON MY WAY HOME. I will tell people not to go there. Horrible service!!! Didn't get any response.
Service: 1
Dined in, was clean.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
Loading...