Was in the drive thru for over 30 minutes had to go in and get my order and the manager said it wasn't her fault you are the leader lead. The worst service I have ever had just for a big Mac and fries. I will never go back to this location.
Lupe Gonzalez
Always take my g-kids there . I have 5 of them so each one gets what they want. G-Ma here gladly buys them their choice of meals. Love my g-kids, so money is not an issue.
Atmosphere: 5
Food: 5
Service: 5
ken miner
Employee not happy to take in person order, suggested using kiosk.
Atmosphere: 2
Food: 4
Service: 2
Mae
Although most kiosk are not operational, I was able to order quickly and receive my order swiftly after. My son dropped his egg from his McGriddle on the floor and Chelsea replaced it with a fresh one, free of charge even after I offered to pay for it. She was also delivering dine in orders to other customers in a timely manner. Great customer service skills! Will most likely return again! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Reynolds
Their kiosks rarely work it takes them 10 minutes to come to the register and occasionally ask for a tip when customer service dosnt exist because of kiosks 2 thumbs down
49 minute wait for food. Found order to be incorrect after getting home. Charged for items that were missing.
Atmosphere: 1
Food: 1
Service: 1
Drive-Thru seems pretty busy but I went inside and ordered.
One McDouble took 14 minutes
Atmosphere: 3
Food: 3
Service: 1
Just wanted to Thank Logan at the McDonald’s at 1388 Court Street in Seguin. He was so helpful and nice. Appreciate you!
Waited 20 minutes for an order that never came......typical McDonald's.
Atmosphere: 1
Service: 1
Loud. 4 kiosks, 3 broken!
Atmosphere: 1
Food: 4
Service: 1
Omg, whyyyyyy does it take an hour to get a 10 piece nuggets EVERY TIME!! Only reason I come is for my child! But pleaaassseeeee do better!!!
Atmosphere: 1
Food: 3
Service: 1
More than an hour to receive an order I do not recommend it today everyone has left the food because of the bad service
Service: 1
Waited 1hour for a small order. Came cold.
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive thru line for 30 minutes. When I got my order the fries were cold. The nuggets were warm but soft, like they were reheated.
Food: 1
Service: 1
Extremely slow and poor service at all times, my order always comes out either cold or melted
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Was in the drive thru for over 30 minutes had to go in and get my order and the manager said it wasn't her fault you are the leader lead. The worst service I have ever had just for a big Mac and fries. I will never go back to this location.
Always take my g-kids there . I have 5 of them so each one gets what they want. G-Ma here gladly buys them their choice of meals. Love my g-kids, so money is not an issue.
Atmosphere: 5
Food: 5
Service: 5
Employee not happy to take in person order, suggested using kiosk.
Atmosphere: 2
Food: 4
Service: 2
Although most kiosk are not operational, I was able to order quickly and receive my order swiftly after. My son dropped his egg from his McGriddle on the floor and Chelsea replaced it with a fresh one, free of charge even after I offered to pay for it. She was also delivering dine in orders to other customers in a timely manner. Great customer service skills! Will most likely return again! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Their kiosks rarely work it takes them 10 minutes to come to the register and occasionally ask for a tip when customer service dosnt exist because of kiosks 2 thumbs down
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