McDonald's
1811 I-10, Seguin
(830) 379-0076
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I ordered for dine in. The girl called my table tent number instead of bringing it to me. I go get my food and it’s just sitting on the counter in a bag. After I go back to my table, I realize there was no jelly/jam, so I go back to the counter and the girl with the glasses was talking to the guy on the food line. He looked up at me but she never did. She went and got him a cup of water and he started drinking it while on the food line, spilling some on his close. The manager came and assisted me with my jelly. The workers there were very inattentive and the service was poor.
Atmosphere: 2
Food: 4
Service: 1
Fries were cooked in old oil the fries had what looked like black pepper on them. But it was burnt particles from old grease. Chicken sandwich were not fully wrapped, I got mayo all over my hands all 11 sandwich had more mayo they should have. Chicken nuggets tasted old and dry
Food: 1
Service: 2
Seriously the SLOWEST place ever!! Even if you order through the app!! It won't make a difference!! Never get the order correct either. Too much talking in the back, not enough working on orders.
Atmosphere: 1
Food: 1
Service: 1
I honestly could not believe the level of customer service I received at this McDonald’s today. I came in around 5:42 PM, and from start to finish the experience was excellent.
The staff was friendly, respectful, and truly attentive — they made sure everything was correct and treated customers with real care. It’s people like this who make McDonald’s look good and set the standard for what customer service should be.
The food was fresh, the atmosphere was welcoming, and the overall experience exceeded my expectations. Thank you to the team working today — your professionalism did not go unnoticed. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
The manager was really nice made me feel like I was dining at restaurant even refilled my drinks
Atmosphere: 5
Food: 5
Service: 5
I called McDonalds today, December 29th, 10+ times. I ordered on DoorDash and once again this store has forgotten my meals after meals after meals. I’m tired. I’m calling this store out for being horrible with communication, food, and service. Don’t take this lightly, this store won’t fulfill your hunger if you’re choosing to buy from here. Consider your options elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Trash from the delivery side to the drive thru to walk in. Dont even waste your time. Luckily Chick-fil-A is next door but it ain’t much better just cleaner. Somebody shut this place down. Please like for real please shut it down. If ya wanna get sick and disappointed then try it out…bill millers is bad too… keep driving. Bad exit
I made a door dash order they had terrible service. The driver was there almost an hour terrible cold food. Phone goes to full mailbox just whole thing stubk
Food: 1
Service: 1
Waited almost 20mins for a #1. Was cold.
Atmosphere: 1
Food: 2
Service: 1
I don't know what happened tonight, or over the last few weeks, but it shouldn't take 45+ minutes to make a single meal and employees definitely shouldn't ignore customers when they're trying to find out what the problem is!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So much fun. Kate was amazing.
What happened here today, ordered on my mobile app and still waited almost an hr, drive thru speaker didn’t work,drive thru service was slow, went inside for my order and every one was zombie like, food was cold,they forgot our nuggets and didn’t even know if my food came w drinks or not, it was horrible, I will not be returning to this store again.
Atmosphere: 1
Food: 1
Service: 1
I made a review this place before because of how bad they treated us at getting her food out, but since then they have improved immensely Teresa at the window I’ve seen her several times and she’s always so happy and so kind. She seems like a really hard worker.
Service: 5
wouldn't recommend
Atmosphere: 2
Food: 2
Service: 1
This crew was pretty awesome, i have had a few experiences during the day at this McDonalds but they are getting better. This night time crew went above and beyond! They took my order when it was pretty close to closing, were extremely kind and didnt complain at all, order was perfect also, hot and fresh, also fast.
Atmosphere: 5
Food: 5
Service: 5
Loading...