I just visited this location, and the entire experience—even before entering the restaurant—was disappointing. There was a sign posted outside stating “cash only, no credit cards,” which already seemed off. However, I decided to continue because my mother was visiting and I really wanted her to try this place.
There was no one in line, and only one person was working the front of the restaurant. He was moving very slowly, but we did not complain since we were next in line and there was no one ahead of or behind us. As time went on, more customers started to arrive while we continued waiting patiently to be served.
At that point, the manager rushed out with a hostile attitude and began trying to rush us through the line. She became visibly irritated when we asked questions about the menu items. Additionally, the food did not appear fresh—it looked dry and as though it had been sitting for a while (rice, potatoes, meat, and vegetables). When it was time to pay, I attempted to use my rewards, but the QR scanner was not working. The manager appeared very irritated and started knocking items over while unplugging and plugging the cord back in, clearly frustrated throughout the process.
After receiving our food and preparing to eat, we noticed a long white/blonde hair wrapped in the food and packaging. No one in our party has long white or blonde hair. I approached the manager quietly and to the side to avoid making a scene. As I walked up, she looked visibly annoyed, as if I were the problem. When I explained the issue, she responded loudly, saying, “Sir, no one here has white hair—what do you want me to do?” This caused everyone around to look at us. She then sighed heavily and said, “Fine, get back in line. They’ll remake it,” clearly irritated.
The entire experience was extremely uncomfortable. I even had to ask if she was the manager because of how disrespectfully she was treating not only me, but other guests as well. She eventually apologized and mentioned she was having a bad day, which I understand—but that does not excuse treating customers poorly or making their experience unpleasant simply because they chose to visit this location.
Atmosphere: 1
Food: 1
Service: 1
Chrystal Morales
Havent been here in a few years and Im sure Inflation is their excuse but the portions are very sad for the price you pay. Ordered a monster burrito, which was much smaller than before, burrito bowl and I had to ask for extra for almost everything, and two kids meals.....let's just say those were sad too. Ill try Chipotle next time.
Atmosphere: 2
Food: 2
Service: 3
Yariellys Vazquez
This place is horrible and the lady was really rude to me never coming back here again
Atmosphere: 1
Food: 1
Service: 1
Robert Brown
The service was good, the manager was helpful and friendly, and the food was tasty.
Atmosphere: 4
Food: 5
Service: 5
Mike Brown
A great experience! Staff was friendly and professional, service was fast and the food was great! Pl definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
John Brown
I like the manager
Atmosphere: 5
Food: 5
Service: 5
Terry Brown
I had a great experience. Food was fresh and service was great.
Atmosphere: 5
Food: 5
Service: 5
Donald Thornton
Polite and considerate workers at this location. Food was delicious and good size portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Queso
Ben Piterson
I personally don’t like this particular brand, the quality as always is the biggest question!
Atmosphere: 2
Food: 2
Service: 2
Robert Gonzalez
It seems that the cuisine in question is being compared to Chipotle, and the presence of tortillas alone is not considered sufficient to classify it as Mexican food.
Not only did they get my order wrong, they actually shorted me on what I paid for. I paid for the 3 taco combo, with a my selected toppings and sauce. They actually only gave me 2 of the 3 I paid for, and did not have the toppings I selected. This was even after confirming my pickup order in-store. This place is dishonest, and I recommend trying another quick mexican spot in town.
Atmosphere: 2
Food: 3
Service: 2
Raymond Castro
Great food and service rendered by staff. Fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
tyler duarte
This location has always been great to grab food from. Online or walking in, I've never had to wait if at all. The food is amazing as always, and the staff is wonderful. I will always recommend the loaction!
Atmosphere: 5
Food: 5
Service: 5
Jessica Vaughan
We tried this place for the first time. I will say that the burritos were pretty good! I love the chips and the spice that the queso has. I’m was very schooled at how good the guacamole was. Here’s were it went south.. We went to get our drinks. There wasn’t any ice. I asked the young lady if they had any ice. She said yes let me check. A few minutes later she comes around the corner. Sets a bucket of ice on the floor and says here’s your ice. We waited to see if she was going to get a stool to put the ice in the machine… 20 minutes later the buckets is still sitting in the floor.
The same worker that set the ice in the floor just came around and scooped ice of the bucket that still sits on the floor. 100% unsanitary.
I just visited this location, and the entire experience—even before entering the restaurant—was disappointing. There was a sign posted outside stating “cash only, no credit cards,” which already seemed off. However, I decided to continue because my mother was visiting and I really wanted her to try this place.
There was no one in line, and only one person was working the front of the restaurant. He was moving very slowly, but we did not complain since we were next in line and there was no one ahead of or behind us. As time went on, more customers started to arrive while we continued waiting patiently to be served.
At that point, the manager rushed out with a hostile attitude and began trying to rush us through the line. She became visibly irritated when we asked questions about the menu items. Additionally, the food did not appear fresh—it looked dry and as though it had been sitting for a while (rice, potatoes, meat, and vegetables).
When it was time to pay, I attempted to use my rewards, but the QR scanner was not working. The manager appeared very irritated and started knocking items over while unplugging and plugging the cord back in, clearly frustrated throughout the process.
After receiving our food and preparing to eat, we noticed a long white/blonde hair wrapped in the food and packaging. No one in our party has long white or blonde hair. I approached the manager quietly and to the side to avoid making a scene. As I walked up, she looked visibly annoyed, as if I were the problem. When I explained the issue, she responded loudly, saying, “Sir, no one here has white hair—what do you want me to do?” This caused everyone around to look at us. She then sighed heavily and said, “Fine, get back in line. They’ll remake it,” clearly irritated.
The entire experience was extremely uncomfortable. I even had to ask if she was the manager because of how disrespectfully she was treating not only me, but other guests as well. She eventually apologized and mentioned she was having a bad day, which I understand—but that does not excuse treating customers poorly or making their experience unpleasant simply because they chose to visit this location.
Atmosphere: 1
Food: 1
Service: 1
Havent been here in a few years and Im sure Inflation is their excuse but the portions are very sad for the price you pay. Ordered a monster burrito, which was much smaller than before, burrito bowl and I had to ask for extra for almost everything, and two kids meals.....let's just say those were sad too. Ill try Chipotle next time.
Atmosphere: 2
Food: 2
Service: 3
This place is horrible and the lady was really rude to me never coming back here again
Atmosphere: 1
Food: 1
Service: 1
The service was good, the manager was helpful and friendly, and the food was tasty.
Atmosphere: 4
Food: 5
Service: 5
A great experience! Staff was friendly and professional, service was fast and the food was great! Pl definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
I like the manager
Atmosphere: 5
Food: 5
Service: 5
I had a great experience. Food was fresh and service was great.
Atmosphere: 5
Food: 5
Service: 5
Polite and considerate workers at this location. Food was delicious and good size portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Queso
I personally don’t like this particular brand, the quality as always is the biggest question!
Atmosphere: 2
Food: 2
Service: 2
It seems that the cuisine in question is being compared to Chipotle, and the presence of tortillas alone is not considered sufficient to classify it as Mexican food.
Restaurantji Recommends
First time there food was good
Atmosphere: 4
Food: 4
Service: 4
Not only did they get my order wrong, they actually shorted me on what I paid for. I paid for the 3 taco combo, with a my selected toppings and sauce. They actually only gave me 2 of the 3 I paid for, and did not have the toppings I selected. This was even after confirming my pickup order in-store. This place is dishonest, and I recommend trying another quick mexican spot in town.
Atmosphere: 2
Food: 3
Service: 2
Great food and service rendered by staff. Fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
This location has always been great to grab food from. Online or walking in, I've never had to wait if at all. The food is amazing as always, and the staff is wonderful. I will always recommend the loaction!
Atmosphere: 5
Food: 5
Service: 5
We tried this place for the first time. I will say that the burritos were pretty good! I love the chips and the spice that the queso has. I’m was very schooled at how good the guacamole was.
Here’s were it went south..
We went to get our drinks. There wasn’t any ice. I asked the young lady if they had any ice. She said yes let me check. A few minutes later she comes around the corner. Sets a bucket of ice on the floor and says here’s your ice. We waited to see if she was going to get a stool to put the ice in the machine… 20 minutes later the buckets is still sitting in the floor.
The same worker that set the ice in the floor just came around and scooped ice of the bucket that still sits on the floor. 100% unsanitary.
With that being said.. we will NOT return.
Atmosphere: 4
Food: 5
Service: 1
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