Their cakes have gone up in price, and there's hardly any filler in the middle. Just not same. I stop going there.
Sujey Saavedra
We have always loved Nothing Bundt Cakes and have been loyal customers for years. Today, we purchased a large decorated White Chocolate Raspberry cake, which is reasonably priced at $64. For a quality cake, that price would be worth it—if the service matched. Unfortunately, we’ve had issues in the past with their decorated cakes because they come wrapped in cellophane with no box to store them in once opened. To avoid this, we specifically requested a box, even offering to pay for it if necessary. However, we were told they were out of boxes—seriously? At noon on a Wednesday? To make matters worse, we saw other customers leaving the store carrying cakes in boxes, which made the excuse even more frustrating. It’s disappointing that despite offering such a great product, they don’t seem to prioritize good customer service. Honestly disappointed.
Elizabeth Rivera
The whole staff every time I go has been helpful and kind. The cakes are amazing the taste look and I am in LOVE with their frosting. Every time I order it is ready to go with everything from decorations to serving stuff. It is a great place to grab a yummy cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot, Bundt Cake, Red Velvet Cake, Confetti, Bundtinis
cosmic cre3epers
I had ordered a 10 inch Bundt cake decorated as the best wishes decorations at first but when I saw the Halloween boo with the ghost I knew my son would love it more. I ordered a few weeks ahead of time but the day before pickup I called to see if they could change my order to the Halloween one and they said yes! Great customer service and delicious cakes! 10/10 highly recommend, my son loved his birthday cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, White Chocolate Raspberry, Bundt Cake, Confetti, 10 Bundt Cake
Shawn O
I get 2 minutes before they close and they already locked the door and wouldn't let me in. I parked my car in there just let somebody in before I got to the door. It's terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Angelina Briseno
Super sweet staff. Always addictively delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Carrot, White Chocolate Raspberry, Bundt Cake, Bundtlets, Red Velvet Cake, Confetti, Lemon Raspberry, Bundtinis, Carrot Bundtlet
DJ COOLAID
Just want to shout out to Layla for her niceness and for giving my son a small chocolate chip cake. Had never been here before til now. Everybody should get their cakes here. Thank you
Atmosphere: 5
Food: 5
Service: 5
Sajii Brown
My cake did look prettier than the picture, it fell on the floor. The lady that was there was very nice and let me know that my red velvet would have chocolate chip in it! It was a great pick me up on my birthday! Definitely would be returning! Cake was moist and the most delicious I’ve had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Bundt Cake
Buying Stuff
I've had a good experience at this location. However, this last time I bought a cake I came across a hair in the frosting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bundt Cake
Jazzmine Walker
We had the WORST experience at this location today. I am never one to complain or even leave negative reviews, but today was one of the worst experiences as a customer that I have ever experienced. I ALWAYS lead with kindness being that I’m also in management so I definitely want to prevent this from happening to anyone else and want the owners to be aware of who they are hiring as employees, let alone “management”.I placed an online order today for my dad’s birthday, we were driving in from Kyle so I made the pick up for 5:45pm. When driving in to San Antonio I realized we may run late due to traffic and saw that the location closed at 6:00pm. I called the store and my call was given to the manager. I explained the situation and that we would arrive later than their 6:00pm close time. The manager said “we close at 6:00, I can not stay past 6:05.” I then said that’s ok, we won’t make it until around 6:10 pm. I asked if there were any other options for the cake being that I had already paid for it. She said we don’t issue refunds only store credit. I proceeded to say that’s fine please just give me the store credit and I can come in another day. She then said, I can wait until you all get here. Which was kind, I was extremely appreciative and thanked her. My husband and I ran into traffic on 35 and did not arrive at the store until 6:27pm. I called a few times to let her know but I’m sure the phones were already turned off which is completely understandable. When we arrived my husband walked to the door to pick up the cake and saw that the manager was still in the store, again I was so appreciative that she waited.What she did not know was that I am currently 7 months pregnant, so my husband was helping me by going to get the cake while I waited in the car.While my husband was at the door, she would not come to the door. Through the glass I could hear my husband tell her “my wife spoke to you over the phone”. She then comes and cracks the door and tells my husband that it’s past 6:10, which is ridiculous. If you are still at the store waiting for us as the manager why is this how you are greeting customers? Secondly, which should never be an issue is my husband and I are African American and I feel like my husband was mistreated solely for this reason. My husband tells her, it’s ok please just issue us a store credit we don’t need the cake. She closes the door on my husband and then proceeds to take a picture of him after she closed the door on him. We were never given our cake and I hope that this is the last time that this manager judges anyone solely based on the color of their skin. Why wait at the store until we arrive just to tell us we arrived later than 6:10pm? As a manager lead with kindness, and offer solutions. While we were appreciative of her waiting I never would have come to the store, let alone been ok with her waiting had I known my husband was going to be mistreated. I will never order a cake from nothing Bundt cakes again if this kind of service is tolerated and this is how your employees treat people.
I've ordered a few large cakes within a month & all have been consistent to the point now this is my go to place to know I'll get a moist & flavorful cake. I wish we could add more fruit & etc to cakes we pre-order days before; for example, the white chocolate raspberry has fruit in a circle within the center, but isn't involved throughout the cake.I look forward to see that Reese's flavor back I can't believe that's not a normal one!
Recommended dishes: White Chocolate Raspberry
Lisa Reyna
If you're are looking for top notch service and delivery for your clients such as sending a gift of appreciation for business. I suggest going somewhere else. RUN!!! 3 hours after I requested an order and was told I would get confirmation of my order being delivered I got nothing. when I called the young lady who was rude on the phone said "WE DON"T DO That". well when I ordered the delivery I was told I would get confirmation. This was my first order with a delivery of $20 I'm very disappointed as I was told my delivery was just sent a while ago. UNBELIEVABLE!!!
Service: 1
Tamara Pearis
My youngest daughter surprised me with a Snowman yesterday afternoon. A peppermint chocolate chip Bundt cake Snowman. This little guy is delicious! Rich moist chocolate cake with the perfect amount of creamy chocolate chips and just a hint of peppermint in the in the luscious frosting. I was afraid the peppermint would be overwhelming but it was perfect. My childhood memory of what a snowman should taste like.
Food: 5
Ladya H
Great place. Always delicious and fresh. The employees are nice and friendly. Military discount too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes, Bundtinis, Bundtlets
Sand Saharah
I'm not much for bundt cakes but they do them quite well, the frosting is farr too sweet for my liking but the actual cake flavors are
Their cakes have gone up in price, and there's hardly any filler in the middle. Just not same. I stop going there.
We have always loved Nothing Bundt Cakes and have been loyal customers for years. Today, we purchased a large decorated White Chocolate Raspberry cake, which is reasonably priced at $64. For a quality cake, that price would be worth it—if the service matched. Unfortunately, we’ve had issues in the past with their decorated cakes because they come wrapped in cellophane with no box to store them in once opened. To avoid this, we specifically requested a box, even offering to pay for it if necessary. However, we were told they were out of boxes—seriously? At noon on a Wednesday? To make matters worse, we saw other customers leaving the store carrying cakes in boxes, which made the excuse even more frustrating. It’s disappointing that despite offering such a great product, they don’t seem to prioritize good customer service. Honestly disappointed.
The whole staff every time I go has been helpful and kind. The cakes are amazing the taste look and I am in LOVE with their frosting. Every time I order it is ready to go with everything from decorations to serving stuff. It is a great place to grab a yummy cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot, Bundt Cake, Red Velvet Cake, Confetti, Bundtinis
I had ordered a 10 inch Bundt cake decorated as the best wishes decorations at first but when I saw the Halloween boo with the ghost I knew my son would love it more. I ordered a few weeks ahead of time but the day before pickup I called to see if they could change my order to the Halloween one and they said yes! Great customer service and delicious cakes! 10/10 highly recommend, my son loved his birthday cake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, White Chocolate Raspberry, Bundt Cake, Confetti, 10 Bundt Cake
I get 2 minutes before they close and they already locked the door and wouldn't let me in. I parked my car in there just let somebody in before I got to the door. It's terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Super sweet staff. Always addictively delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Carrot, White Chocolate Raspberry, Bundt Cake, Bundtlets, Red Velvet Cake, Confetti, Lemon Raspberry, Bundtinis, Carrot Bundtlet
Just want to shout out to Layla for her niceness and for giving my son a small chocolate chip cake. Had never been here before til now. Everybody should get their cakes here. Thank you
Atmosphere: 5
Food: 5
Service: 5
My cake did look prettier than the picture, it fell on the floor. The lady that was there was very nice and let me know that my red velvet would have chocolate chip in it! It was a great pick me up on my birthday! Definitely would be returning! Cake was moist and the most delicious I’ve had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Velvet, Bundt Cake
I've had a good experience at this location. However, this last time I bought a cake I came across a hair in the frosting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bundt Cake
We had the WORST experience at this location today. I am never one to complain or even leave negative reviews, but today was one of the worst experiences as a customer that I have ever experienced. I ALWAYS lead with kindness being that I’m also in management so I definitely want to prevent this from happening to anyone else and want the owners to be aware of who they are hiring as employees, let alone “management”.I placed an online order today for my dad’s birthday, we were driving in from Kyle so I made the pick up for 5:45pm. When driving in to San Antonio I realized we may run late due to traffic and saw that the location closed at 6:00pm. I called the store and my call was given to the manager. I explained the situation and that we would arrive later than their 6:00pm close time. The manager said “we close at 6:00, I can not stay past 6:05.” I then said that’s ok, we won’t make it until around 6:10 pm. I asked if there were any other options for the cake being that I had already paid for it. She said we don’t issue refunds only store credit. I proceeded to say that’s fine please just give me the store credit and I can come in another day. She then said, I can wait until you all get here. Which was kind, I was extremely appreciative and thanked her. My husband and I ran into traffic on 35 and did not arrive at the store until 6:27pm. I called a few times to let her know but I’m sure the phones were already turned off which is completely understandable. When we arrived my husband walked to the door to pick up the cake and saw that the manager was still in the store, again I was so appreciative that she waited.What she did not know was that I am currently 7 months pregnant, so my husband was helping me by going to get the cake while I waited in the car.While my husband was at the door, she would not come to the door. Through the glass I could hear my husband tell her “my wife spoke to you over the phone”. She then comes and cracks the door and tells my husband that it’s past 6:10, which is ridiculous. If you are still at the store waiting for us as the manager why is this how you are greeting customers? Secondly, which should never be an issue is my husband and I are African American and I feel like my husband was mistreated solely for this reason. My husband tells her, it’s ok please just issue us a store credit we don’t need the cake. She closes the door on my husband and then proceeds to take a picture of him after she closed the door on him. We were never given our cake and I hope that this is the last time that this manager judges anyone solely based on the color of their skin. Why wait at the store until we arrive just to tell us we arrived later than 6:10pm? As a manager lead with kindness, and offer solutions. While we were appreciative of her waiting I never would have come to the store, let alone been ok with her waiting had I known my husband was going to be mistreated. I will never order a cake from nothing Bundt cakes again if this kind of service is tolerated and this is how your employees treat people.
Restaurantji Recommends
I've ordered a few large cakes within a month & all have been consistent to the point now this is my go to place to know I'll get a moist & flavorful cake. I wish we could add more fruit & etc to cakes we pre-order days before; for example, the white chocolate raspberry has fruit in a circle within the center, but isn't involved throughout the cake.I look forward to see that Reese's flavor back I can't believe that's not a normal one!
Recommended dishes: White Chocolate Raspberry
If you're are looking for top notch service and delivery for your clients such as sending a gift of appreciation for business. I suggest going somewhere else. RUN!!! 3 hours after I requested an order and was told I would get confirmation of my order being delivered I got nothing. when I called the young lady who was rude on the phone said "WE DON"T DO That". well when I ordered the delivery I was told I would get confirmation. This was my first order with a delivery of $20 I'm very disappointed as I was told my delivery was just sent a while ago. UNBELIEVABLE!!!
Service: 1
My youngest daughter surprised me with a Snowman yesterday afternoon. A peppermint chocolate chip Bundt cake Snowman. This little guy is delicious! Rich moist chocolate cake with the perfect amount of creamy chocolate chips and just a hint of peppermint in the in the luscious frosting. I was afraid the peppermint would be overwhelming but it was perfect. My childhood memory of what a snowman should taste like.
Food: 5
Great place. Always delicious and fresh. The employees are nice and friendly. Military discount too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes, Bundtinis, Bundtlets
I'm not much for bundt cakes but they do them quite well, the frosting is farr too sweet for my liking but the actual cake flavors are
Atmosphere: 5
Food: 4
Service: 5
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