Such an awful experience!! I placed my order online and it said pickup at 9pm. I arrive 10 til and told the woman I was picking up an order but I was early & I didn’t see it in the pickup area. After 3 customers had come and gone I went to the counter at 9:12 to make sure I was at the right place. Turns out the order had been ready the whole time. The lady told me “when you come in you have to tell us you’re here for a Togo order.” Her & her coworker then started speaking in Spanish and laughing in my face. I will not be going back to this location!! So unprofessional.
Sarai Ortega
Great manager Clean environment Food looks espectacular My order was on time
Stewart Burns
I order online beceuse i have to hurry and get back to work and I feel like my extra meat is never added when I order online. I got a salad this time and asked for double chickenand it seemed like I didnt even get 1 full serving let alone 2. And this has happened before as well of course when I order in store im watching and they ad the meat and thats how I know im getting jipped on the online orders. This store is clean and no problem with the taste of the food but I just never get my extra protein when I order online.
Warren Chen
Can’t complain much. Fast service. Food quality solid prices is decent. Wish they brought back five dollar foot-longs though.
Gimme Adventures
I just experienced the nicest subway worker I’ve ever encountered. 12/4 9:28 pm. I wished I had got her name. She deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Jolie Leblanc
CHECK YOUR RECEIPTS THEY TRIED TO CHARGE US $5 MORE THAN WHAT WE GOT AND THEN GOT MAD THAT WE NOTICED AND WANTED OUR MONEY BACK. manager was literally right there and couldn't care less her employee was handling the situation completely wrong. I have worked in customer service for years and I'm astonished at this service. I will also be complaining to corporate cause this needs to be fixed ASAP
Service: 1
Recommended dishes: Sandwich
Pao Mazzini
Yadira served me, it was the first time I came to a Subway, she explained everything to me in detail and recommended a steak sandwich, she prepared it her way and it was delicious, she is a very kind girl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
Kriston Winner
I didn’t happen to catch her name but the closer tonight was so sweet and friendly, the exact opposite of what I’d expect from a subway worker near closing. I hope she gets commended in some way.
Atmosphere: 5
Food: 5
Service: 5
Julie Posey
Not excited about manager telling me it was corporate policy to refuse to cut a footlong in half and wrap separately without charging for 2 six in sandwiches.
Ordered online to grab on my lunch break. Got there, grabbed my sandwich and left, lady at the counter was nice. Got back to work and opened my sandwich to a totally wrong order. It had my name on it and my order but when I opened it, it was a totally different sandwich. I ate it anyway since I didn’t have time to go back and get the right one, but won’t go back again.
Atmosphere: 3
Food: 1
Service: 3
Savannah Martinez
The Mexican manager who’s a female is very rude and stingy with toppings. 20$ for two numbered 6inches. She made a point to be rude and then overcharge. Please fire her and get somebody who likes their job
Kid-friendliness: Hates kids
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich, Wrap
Nathan Varney
The employees at this location are beyond brain dead 3 of them and they couldn't figure out how to make my sub made it completely wrong even after correcting them multiple times.it made me so mad I just left absolute waist of time and money don't go here plenty of better locations with employees with some semblance of competence.
Atmosphere: 1
Food: 1
Service: 1
ritual lime
The employees at this location are beyond brain dead 3 of them and they couldn't figure out how to make my sub made it completely wrong even after correcting them multiple times.it made me so mad I just left absolute waist of time and money don't go here plenty of better locations with employees with some semblance of competence.
Such an awful experience!!
I placed my order online and it said pickup at 9pm.
I arrive 10 til and told the woman I was picking up an order but I was early & I didn’t see it in the pickup area.
After 3 customers had come and gone I went to the counter at 9:12 to make sure I was at the right place.
Turns out the order had been ready the whole time.
The lady told me “when you come in you have to tell us you’re here for a Togo order.” Her & her coworker then started speaking in Spanish and laughing in my face. I will not be going back to this location!! So unprofessional.
Great manager
Clean environment
Food looks espectacular
My order was on time
I order online beceuse i have to hurry and get back to work and I feel like my extra meat is never added when I order online. I got a salad this time and asked for double chickenand it seemed like I didnt even get 1 full serving let alone 2. And this has happened before as well of course when I order in store im watching and they ad the meat and thats how I know im getting jipped on the online orders. This store is clean and no problem with the taste of the food but I just never get my extra protein when I order online.
Can’t complain much. Fast service. Food quality solid prices is decent. Wish they brought back five dollar foot-longs though.
I just experienced the nicest subway worker I’ve ever encountered. 12/4 9:28 pm. I wished I had got her name. She deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
CHECK YOUR RECEIPTS THEY TRIED TO CHARGE US $5 MORE THAN WHAT WE GOT AND THEN GOT MAD THAT WE NOTICED AND WANTED OUR MONEY BACK. manager was literally right there and couldn't care less her employee was handling the situation completely wrong. I have worked in customer service for years and I'm astonished at this service. I will also be complaining to corporate cause this needs to be fixed ASAP
Service: 1
Recommended dishes: Sandwich
Yadira served me, it was the first time I came to a Subway, she explained everything to me in detail and recommended a steak sandwich, she prepared it her way and it was delicious, she is a very kind girl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss
I didn’t happen to catch her name but the closer tonight was so sweet and friendly, the exact opposite of what I’d expect from a subway worker near closing. I hope she gets commended in some way.
Atmosphere: 5
Food: 5
Service: 5
Not excited about manager telling me it was corporate policy to refuse to cut a footlong in half and wrap separately without charging for 2 six in sandwiches.
Atmosphere: 5
Food: 5
Service: 3
The best subway in the woodlands
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly good service
Atmosphere: 5
Food: 5
Service: 5
Ordered online to grab on my lunch break. Got there, grabbed my sandwich and left, lady at the counter was nice. Got back to work and opened my sandwich to a totally wrong order. It had my name on it and my order but when I opened it, it was a totally different sandwich. I ate it anyway since I didn’t have time to go back and get the right one, but won’t go back again.
Atmosphere: 3
Food: 1
Service: 3
The Mexican manager who’s a female is very rude and stingy with toppings. 20$ for two numbered 6inches. She made a point to be rude and then overcharge. Please fire her and get somebody who likes their job
Kid-friendliness: Hates kids
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich, Wrap
The employees at this location are beyond brain dead 3 of them and they couldn't figure out how to make my sub made it completely wrong even after correcting them multiple times.it made me so mad I just left absolute waist of time and money don't go here plenty of better locations with employees with some semblance of competence.
Atmosphere: 1
Food: 1
Service: 1
The employees at this location are beyond brain dead 3 of them and they couldn't figure out how to make my sub made it completely wrong even after correcting them multiple times.it made me so mad I just left absolute waist of time and money don't go here plenty of better locations with employees with some semblance of competence.
Atmosphere: 1
Food: 1
Service: 1
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