Definitely doesn’t need the stars they have!! I had an amazing experience today with this sweet lady. She was extremely fast professional and super kind. Reminds me back when I used to get a Subway back in the 2005 but today thanks to her. I will be coming back. My sandwich tasted good. And everything was perfect. 10/10 🥰
Atmosphere: 5
Food: 5
Service: 5
Lisette B
The teens behind the counter were super-nice when I went in at 4:30pm. I had a coupon stating for in-store use. They said the owner would not let them accept it unless it was ordered online. It was not a big deal due to the little to be saved but it's aggravating to get coupons then being refused to use. This is the only location that refuses to take a coupon that I know of. So, I just won't go to the Subway in Silsbee again.
Stacey Petty
This subway has the rudest workers. Every time I come into this location the workers act if your an inconvenience to take care of. Megan, today, insisted on telling me she was work to do and is in a hurry. I could barely get out what I wanted on my sandwich before her saying “what else what else.” to Telling me I wanted too many olives that i have enough and need to pay for extra. That’s fine. I don’t mind paying for what I want but saying so while being aggravated and rude I do have a problem with. Why be in the business of customer relations if you hate being taking care of guest? Night disappointing
Atmosphere: 5
Food: 5
Service: 1
Janet Long
Please ask your employees to wear gloves when preparing food for other people to eat.
garett creel
Employees (usually one) are always working tirelessly but the sandwiches are phenomenal. My family and I eat take out here once a week and always satisfied. Keep up the good work and get the employees some help!
Atmosphere: 5
Food: 5
Service: 5
Janie Trahan
Subway needs to have more than one employee at each store at once, the employee seemed very agitated being by himself with a rush he had no time to stop and rest. Need to have at least 2 employees there.
Atmosphere: 1
Food: 4
Service: 3
Jennifer Stark
Worker is rude to customers and never smiles. Will never come back to this location.
Atmosphere: 1
Food: 5
Service: 1
Ashley Tucker
I don't know what the young girl's name is that was working all by herself there tonight, it wasn't on my receipt and I don't remember her having a name tag on. But whatever you're paying her, she deserves double. She was all alone with people steadily coming in and I work in food service so I know the noise of online tickets coming in, and on top of all that a couple spilled their drink all over the floor. This young lady kept her composure the entire time, tho I could tell she was struggling she never once complained and greeted every guest and thanked them when they left. I would have given you 5 stars if you would have had an extra person working so this poor girl wasn't killing herself trying to stay above water. I know good help is hard to find as my job is also running very thin these days on employees. Still a Mgr could have at least been there to help during the dinner rush. The food was hot and fresh and tasted great as usual, and I only had to wait for my pretzel to cook as I ordered online and you were out of the churro I wanted. I think you have a great employee who has good mgmt material written all over her, don't run her off by spreading her too thin. Just my thoughts.
Atmosphere: 4
Food: 5
Service: 5
Andrew Jesmer
Not one to usually post a review ordered online 2 sandwiches asked to be toasted and not toasted kinda ruins it when it's not made
Atmosphere: 1
Food: 1
Service: 1
Nick Coffee
Literally like one of the best Subways I've ever been to. Only came here cause the one in town was closed for renovations, but might make my way to this one intentionally from now on. Service was fast and great. Ordered like 4 subs on the app, all with modifications and they made them with 100% accuracy. Threw in a free cookie you. Thanks!
This Subway is great. There was only one employee but she was very good at her job. Very friendly and she makes a perfect sub. Loved her smile. Expensive but worth it.
Tobias Kounovsky
I didn't catch her name, but the woman working the night shift on 1/12/23 was very polite and worked fast to get my food ready. After a stressful 2 hour shopping trip at the neighboring Walmart it was super refreshing to have her serve my food to me with a smile. :) Thank you!!
Haley Robinson
The lady working on Sunday 8-14-22 was so incredibly rude. We came in to eat as a family of 5. When she asked how many sandwiches and we said 5, she rolled her eyes and sighed. She said ugh. That’s a lot and I’m here by myself. Ugh that’s just a lot. We decided to leave and go somewhere else to eat because I refuse to give someone my money who is going to act annoyed for doing their job. As a manager, I would fire her immediately for 1. Having a bad attitude toward a customer. 2. Turning away business. 3. Poor customer services. 4. Unprofessional dress. 5. Being incredibly rude.Get better help.
Definitely doesn’t need the stars they have!! I had an amazing experience today with this sweet lady. She was extremely fast professional and super kind. Reminds me back when I used to get a Subway back in the 2005 but today thanks to her. I will be coming back. My sandwich tasted good. And everything was perfect. 10/10 🥰
Atmosphere: 5
Food: 5
Service: 5
The teens behind the counter were super-nice when I went in at 4:30pm. I had a coupon stating for in-store use. They said the owner would not let them accept it unless it was ordered online. It was not a big deal due to the little to be saved but it's aggravating to get coupons then being refused to use. This is the only location that refuses to take a coupon that I know of. So, I just won't go to the Subway in Silsbee again.
This subway has the rudest workers. Every time I come into this location the workers act if your an inconvenience to take care of. Megan, today, insisted on telling me she was work to do and is in a hurry. I could barely get out what I wanted on my sandwich before her saying “what else what else.” to Telling me I wanted too many olives that i have enough and need to pay for extra. That’s fine. I don’t mind paying for what I want but saying so while being aggravated and rude I do have a problem with. Why be in the business of customer relations if you hate being taking care of guest? Night disappointing
Atmosphere: 5
Food: 5
Service: 1
Please ask your employees to wear gloves when preparing food for other people to eat.
Employees (usually one) are always working tirelessly but the sandwiches are phenomenal. My family and I eat take out here once a week and always satisfied. Keep up the good work and get the employees some help!
Atmosphere: 5
Food: 5
Service: 5
Subway needs to have more than one employee at each store at once, the employee seemed very agitated being by himself with a rush he had no time to stop and rest. Need to have at least 2 employees there.
Atmosphere: 1
Food: 4
Service: 3
Worker is rude to customers and never smiles. Will never come back to this location.
Atmosphere: 1
Food: 5
Service: 1
I don't know what the young girl's name is that was working all by herself there tonight, it wasn't on my receipt and I don't remember her having a name tag on. But whatever you're paying her, she deserves double. She was all alone with people steadily coming in and I work in food service so I know the noise of online tickets coming in, and on top of all that a couple spilled their drink all over the floor. This young lady kept her composure the entire time, tho I could tell she was struggling she never once complained and greeted every guest and thanked them when they left. I would have given you 5 stars if you would have had an extra person working so this poor girl wasn't killing herself trying to stay above water. I know good help is hard to find as my job is also running very thin these days on employees. Still a Mgr could have at least been there to help during the dinner rush. The food was hot and fresh and tasted great as usual, and I only had to wait for my pretzel to cook as I ordered online and you were out of the churro I wanted. I think you have a great employee who has good mgmt material written all over her, don't run her off by spreading her too thin. Just my thoughts.
Atmosphere: 4
Food: 5
Service: 5
Not one to usually post a review ordered online 2 sandwiches asked to be toasted and not toasted kinda ruins it when it's not made
Atmosphere: 1
Food: 1
Service: 1
Literally like one of the best Subways I've ever been to. Only came here cause the one in town was closed for renovations, but might make my way to this one intentionally from now on. Service was fast and great. Ordered like 4 subs on the app, all with modifications and they made them with 100% accuracy. Threw in a free cookie you. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just ran in to pick up a
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak
This Subway is great. There was only one employee but she was very good at her job. Very friendly and she makes a perfect sub. Loved her smile. Expensive but worth it.
I didn't catch her name, but the woman working the night shift on 1/12/23 was very polite and worked fast to get my food ready. After a stressful 2 hour shopping trip at the neighboring Walmart it was super refreshing to have her serve my food to me with a smile. :) Thank you!!
The lady working on Sunday 8-14-22 was so incredibly rude. We came in to eat as a family of 5. When she asked how many sandwiches and we said 5, she rolled her eyes and sighed. She said ugh. That’s a lot and I’m here by myself. Ugh that’s just a lot. We decided to leave and go somewhere else to eat because I refuse to give someone my money who is going to act annoyed for doing their job. As a manager, I would fire her immediately for 1. Having a bad attitude toward a customer. 2. Turning away business. 3. Poor customer services. 4. Unprofessional dress. 5. Being incredibly rude.Get better help.
Good food
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