I was calling to place an order and I was rudely hung up by someone there
RUBEN MEJIA
I only eat one sandwich at subway and tell sandwich maker said we can’t serve tuna due to the spoon being dirty . I ask if he go quickly wash it that I don’t mind waiting but he said he couldn’t . I’d rather drive to a different store from now on . never seen such a lazy worker while there is an elderly worker cleaning the whole lobby by herself . Very shameful. Today’s youth is lazy and unprofessional . Do better !!
Food: 1
Service: 1
Bri Sage
Ordered but never received it. Went to pick it up and was told they could not give it to me. They refused to refund my money . Will not answer the phone. They are rude , and the store smelled like rotten fish. Do NOT GO THERE.
Atmosphere: 1
Food: 1
Service: 1
Melissa Chapman
Ordered in the app for pick up. Ordered a meatball sub with extra meatballs, black olives, provolone cheese, and extra parmesan cheese toasted. The ends/edges of my bread were very hard & couldn’t be chewed. I did not get any extra meatballs like I paid for, had only 1 slice of provolone & hardly any black olives or parmesan. My coworker ordered the churro along with her sandwich. She said the churro tasted “freezer burnt” was not crispy like she expected and barely had any cinnamon/sugar coating on it. I definitely will not be ordering from this location again.
Food: 1
Service: 1
Javier Cano
They were busy and seemed understaffed but were courteous to everyone and got my order out quick.
Atmosphere: 4
Food: 4
Service: 5
Matthew Rogers (matchu)
My experience was quite pleasant.
Atmosphere: 4
Food: 4
Service: 4
Matilda Castillo
Bad service went in today and an older lady behind the counter yelled at me telling me that she was busy and she couldn’t help me right now never going back that’s for sure
Service: 1
Raphael Dietz
Nice atmosphere, cozy
Atmosphere: 4
Food: 4
Service: 4
Melissa Zamora
Online order was done incorrectly, and employees did not make it right. They called the manager, who said to come in the following day to discuss this. Receipt showed how I ordered it, but the employees continued to argue, while the manager was still on the phone. Poor management, and incompetent employees. I refuse to ever use this location AGAIN! Worst experience ever!
Atmosphere: 1
Food: 1
Service: 1
Austin Bauer
This subway is extremely consistent. You know what your getting each time and it makes for a pretty decent experience.
The 2 sandwiches i bought tonight cost alittle over 20 dollars. They were the worse sandwiches i have ever bought at subway and i have bought alot. From now on i will buy stuff at HEB and make my own sandwiches. No one said thank you , come again or anything. Poor poor customer service. BTW, i had to tell the kid to put more roast beef on the one sandwich.
Atmosphere: 1
Food: 1
Service: 1
Terry Parkin
How can you serve brown tuna? Ordered curbside a tuna sandwich and not sure what to call the 2nd sandwich. Took them back and was told rudely that this is how we make them here. Horrible customer services they would not remake them. When back home straight to the trash they went.
Johnathon Billington
The employees are the
Atmosphere: 5
Food: 5
Service: 5
D T
Nice well managed shop. Employees are great, especially AJ and Lexi.
I was calling to place an order and I was rudely hung up by someone there
I only eat one sandwich at subway and tell sandwich maker said we can’t serve tuna due to the spoon being dirty . I ask if he go quickly wash it that I don’t mind waiting but he said he couldn’t . I’d rather drive to a different store from now on . never seen such a lazy worker while there is an elderly worker cleaning the whole lobby by herself . Very shameful. Today’s youth is lazy and unprofessional . Do better !!
Food: 1
Service: 1
Ordered but never received it. Went to pick it up and was told they could not give it to me. They refused to refund my money . Will not answer the phone. They are rude , and the store smelled like rotten fish. Do NOT GO THERE.
Atmosphere: 1
Food: 1
Service: 1
Ordered in the app for pick up. Ordered a meatball sub with extra meatballs, black olives, provolone cheese, and extra parmesan cheese toasted. The ends/edges of my bread were very hard & couldn’t be chewed. I did not get any extra meatballs like I paid for, had only 1 slice of provolone & hardly any black olives or parmesan. My coworker ordered the churro along with her sandwich. She said the churro tasted “freezer burnt” was not crispy like she expected and barely had any cinnamon/sugar coating on it. I definitely will not be ordering from this location again.
Food: 1
Service: 1
They were busy and seemed understaffed but were courteous to everyone and got my order out quick.
Atmosphere: 4
Food: 4
Service: 5
My experience was quite pleasant.
Atmosphere: 4
Food: 4
Service: 4
Bad service went in today and an older lady behind the counter yelled at me telling me that she was busy and she couldn’t help me right now never going back that’s for sure
Service: 1
Nice atmosphere, cozy
Atmosphere: 4
Food: 4
Service: 4
Online order was done incorrectly, and employees did not make it right. They called the manager, who said to come in the following day to discuss this. Receipt showed how I ordered it, but the employees continued to argue, while the manager was still on the phone. Poor management, and incompetent employees. I refuse to ever use this location AGAIN! Worst experience ever!
Atmosphere: 1
Food: 1
Service: 1
This subway is extremely consistent. You know what your getting each time and it makes for a pretty decent experience.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The Philly
Restaurantji Recommends
Love their roast beef
Atmosphere: 4
Food: 5
Service: 5
The 2 sandwiches i bought tonight cost alittle over 20 dollars. They were the worse sandwiches i have ever bought at subway and i have bought alot. From now on i will buy stuff at HEB and make my own sandwiches. No one said thank you , come again or anything. Poor poor customer service. BTW, i had to tell the kid to put more roast beef on the one sandwich.
Atmosphere: 1
Food: 1
Service: 1
How can you serve brown tuna? Ordered curbside a tuna sandwich and not sure what to call the 2nd sandwich. Took them back and was told rudely that this is how we make them here. Horrible customer services they would not remake them. When back home straight to the trash they went.
The employees are the
Atmosphere: 5
Food: 5
Service: 5
Nice well managed shop. Employees are great, especially AJ and Lexi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
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