Drove up to place an order at the drive thru and was greeted and I thought it was a prerecorded greet such as the competitors. When I noticed it wasn’t I was blown away. He then asked how I was a and proceeded to take my order. I was looking out my window amazed at the service I was having at Burger King. It truly felt like I was at a sit in restaurant not fast food chain. As soon as I got to the window I was handed my drinks quickly and asked if I needed anything else. I even told him your amazing. Your at the right position. As I look at the badge he was the manager. Well Oscar definitely leads by example and provided excellent service. Even my food was good overall all a 10 out of 10. Once again thank you.
Food: 4
Service: 5
Recommended dishes: Burger, Whopper Patty
Maria Ortega
I come here every here and there and enjoy the food very much, however I visited them today through drive through and did not expect the service to be so poor. We ordered 2 whopper meals and they gave us the small burgers and on top of that gave me my double bacon cheeseburger that I asked for with no pickles as a plain burger with pickles. As we expressed in the second window that we wanted the whoppers and to please charge us the difference since apparently the order was taken wrong the old women at the window did not comply whatsoever and insisted that is what we ordered. I am very disappointed with this experience and will not be coming back.
Atmosphere: 1
Food: 5
Service: 1
Kristina Hernandez
Food little overpriced but pretty clean area and employees actually pay attention to customers and help you out.
Atmosphere: 5
Food: 5
Service: 5
Dulce Garcia
It's so sad that a big company like this has the worst customer service. My parents that are seniors went to the place wanting to get their whopper special tru the app. But they didn't know how to redeem them. They asked the staff for help and they refuse to help them. How come you don't have the time to help even when its your own app! You guys should be more helpful. Poor burger king If this is the image your portraying. Shame on you!!!
Plum Tree
My wife and I just purchased food from here tonight and it made us both feel extremely sick. I wouldn't order there burgers if I were you. Won't be back.
Food: 1
Bob's Burger (Esko Upset)
Speedy drive thru, love it when you get a Burger King Crown to boot!
Fast service and the food is always hot and ready to eat! Good job Burger King!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Burger
Patricia Apodaca
The play area is dirty. It smells like it has no air. And the doors are also dirty. The games are already very old. And there are no games for small children. The food is good But if you bring a small child, he will not be entertained, the games are not good. And they are very dirty
Atmosphere: 1
Food: 5
Service: 5
Sandy Aguilar
This Burger King just gets worse & worse it needs new management & employees! Their food is always cold even the coffee it’s like if they don’t even have a coffee pot heated. Last time we come here before work just gna try the one on Eastlake cuz this Burger King is ridiculous & waste of money??
Juan Carlos Dominguez
Long wait....understaffed
Atmosphere: 5
Food: 5
Service: 2
DAVID Jackson
I work grave yard security in that area, there my go to late night food, great crew . Cool place
Drove up to place an order at the drive thru and was greeted and I thought it was a prerecorded greet such as the competitors. When I noticed it wasn’t I was blown away. He then asked how I was a and proceeded to take my order. I was looking out my window amazed at the service I was having at Burger King. It truly felt like I was at a sit in restaurant not fast food chain. As soon as I got to the window I was handed my drinks quickly and asked if I needed anything else. I even told him your amazing. Your at the right position. As I look at the badge he was the manager. Well Oscar definitely leads by example and provided excellent service. Even my food was good overall all a 10 out of 10. Once again thank you.
Food: 4
Service: 5
Recommended dishes: Burger, Whopper Patty
I come here every here and there and enjoy the food very much, however I visited them today through drive through and did not expect the service to be so poor. We ordered 2 whopper meals and they gave us the small burgers and on top of that gave me my double bacon cheeseburger that I asked for with no pickles as a plain burger with pickles. As we expressed in the second window that we wanted the whoppers and to please charge us the difference since apparently the order was taken wrong the old women at the window did not comply whatsoever and insisted that is what we ordered. I am very disappointed with this experience and will not be coming back.
Atmosphere: 1
Food: 5
Service: 1
Food little overpriced but pretty clean area and employees actually pay attention to customers and help you out.
Atmosphere: 5
Food: 5
Service: 5
It's so sad that a big company like this has the worst customer service. My parents that are seniors went to the place wanting to get their whopper special tru the app. But they didn't know how to redeem them. They asked the staff for help and they refuse to help them. How come you don't have the time to help even when its your own app! You guys should be more helpful. Poor burger king If this is the image your portraying. Shame on you!!!
My wife and I just purchased food from here tonight and it made us both feel extremely sick. I wouldn't order there burgers if I were you. Won't be back.
Food: 1
Speedy drive thru, love it when you get a Burger King Crown to boot!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
They gave me the wrong order
Atmosphere: 2
Food: 1
Service: 4
Friendly and fast
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper
My and my wife's favorite burger ?
Atmosphere: 5
Food: 5
Service: 5
Food is great as always. But need to fix the intercom so we dont have to go around the drivethru 2xs.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fries, A 1 Whopper with Cheese and Onion Rings, Burger
Restaurantji Recommends
Fast service and the food is always hot and ready to eat! Good job Burger King!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Burger
The play area is dirty. It smells like it has no air. And the doors are also dirty. The games are already very old. And there are no games for small children. The food is good
But if you bring a small child, he will not be entertained, the games are not good. And they are very dirty
Atmosphere: 1
Food: 5
Service: 5
This Burger King just gets worse & worse it needs new management & employees! Their food is always cold even the coffee it’s like if they don’t even have a coffee pot heated. Last time we come here before work just gna try the one on Eastlake cuz this Burger King is ridiculous & waste of money??
Long wait....understaffed
Atmosphere: 5
Food: 5
Service: 2
I work grave yard security in that area, there my go to late night food, great crew . Cool place
Atmosphere: 5
Food: 5
Service: 5
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