terrible service. the ice cream is really good it makes me crave it, but i DREAD having to interact with those girls. they’re rude, they don’t acknowledge you and take their sweet time serving you while they chat it up with each other. there’s been times they whisper towards each other and laugh then to turn around and be shitty towards you. it’s not a nice feeling! I’ve gone a couple times because of the product but today was the last straw. the girl that gave me service was thankfully not one of the rude ones but the one that rung me out has always been rude. i asked her for a cup holder as she was putting the money in the register and i was putting the cups on it. she passed me my change, i said thanks and she walked into the kitchen. i held the cup holder the whole ride home so i didn’t check my change and when i got home that’s when i saw she gave me 8 cents back. my order was $32.46. she didn’t give me a receipt and i didn’t ask because ive never needed it but this is just ridiculous! i’ve always treated them nicely in hopes they’ll have a better attitude because you can feel their bad energy, but it’s always the same. who’s your manager? do something about their customer service or get new employees.
Victor Garcia Jr
I went on my own last week and was treated somewhat rudely by the staff but I chalked it up to them probably being tired. My girlfriend and I went earlier this week and we were never acknowledged when we entered. We stood around for several minutes while the staff talked. The music was loud and obnoxious and they even turned it up more while we waited. They eventually took our orders but they were not in the least bit friendly or courteous. We will NOT return nor will we recommend this place to any friends or family.👎🏼👎🏼👎🏼
Adriana Miranda
Went back after buying a fruit cocktail But this time it had frozen fruit won’t be going back :/
Janie Castillo
10 out of 10.
Lucia Jimenez
Always super snacky delicious.
Pedro Reyes
Great ice cream environment and prices. Wendy gave great service.
Selene Guerrero
Their milkshakes are the best!
lime
too damn expensive
Atmosphere: 1
Food: 1
Service: 1
Edgar Perez
Best mangoneadas and banana splits in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Celina Carrillo
Great selection! My favorite so far is the pepino piña…super refreshing!
The service was outstanding... the crazy potatoes, whole corn, corn in a glass, they put any kind of condiments, they deliver them very dry, no chili lemon cheese... that's why you pay very well for those products so that you don't be what you expect.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Ruiz
Very, very rich snow and paddles recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Paletas De Piña, Mini Paletas, Home Made Paleta
Shenay Adams (NayNay)
Stopped here after the park and walked in and the music was blasting. I'm not sure if the door even dingged when it opened. We waited at the counter for service for several minutes before being helped. And you can see the ladies in the back talking. I didn't order nothing but my wife got a banana split. She said it was decent.
Atmosphere: 2
Food: 3
Service: 2
47 47 47
THE FOOD IS GOOD! But the girls that work there always have an attitude. customer service could improve, but by the looks of these reviews, they don’t care.
Atmosphere: 4
Food: 5
Service: 1
Fernie
Ice cream and aguas frescas are authentic, have a lot of flavors!
terrible service. the ice cream is really good it makes me crave it, but i DREAD having to interact with those girls. they’re rude, they don’t acknowledge you and take their sweet time serving you while they chat it up with each other. there’s been times they whisper towards each other and laugh then to turn around and be shitty towards you. it’s not a nice feeling! I’ve gone a couple times because of the product but today was the last straw. the girl that gave me service was thankfully not one of the rude ones but the one that rung me out has always been rude. i asked her for a cup holder as she was putting the money in the register and i was putting the cups on it. she passed me my change, i said thanks and she walked into the kitchen. i held the cup holder the whole ride home so i didn’t check my change and when i got home that’s when i saw she gave me 8 cents back. my order was $32.46. she didn’t give me a receipt and i didn’t ask because ive never needed it but this is just ridiculous! i’ve always treated them nicely in hopes they’ll have a better attitude because you can feel their bad energy, but it’s always the same. who’s your manager? do something about their customer service or get new employees.
I went on my own last week and was treated somewhat rudely by the staff but I chalked it up to them probably being tired. My girlfriend and I went earlier this week and we were never acknowledged when we entered. We stood around for several minutes while the staff talked. The music was loud and obnoxious and they even turned it up more while we waited. They eventually took our orders but they were not in the least bit friendly or courteous. We will NOT return nor will we recommend this place to any friends or family.👎🏼👎🏼👎🏼
Went back after buying a fruit cocktail
But this time it had frozen fruit won’t be going back :/
10 out of 10.
Always super snacky delicious.
Great ice cream environment and prices. Wendy gave great service.
Their milkshakes are the best!
too damn expensive
Atmosphere: 1
Food: 1
Service: 1
Best mangoneadas and banana splits in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Great selection! My favorite so far is the pepino piña…super refreshing!
Food: 5
Service: 5
Recommended dishes: Mini Paletas, Gelato
Restaurantji Recommends
The service was outstanding... the crazy potatoes, whole corn, corn in a glass, they put any kind of condiments, they deliver them very dry, no chili lemon cheese... that's why you pay very well for those products so that you don't be what you expect.
Atmosphere: 1
Food: 1
Service: 1
Very, very rich snow and paddles recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Paletas De Piña, Mini Paletas, Home Made Paleta
Stopped here after the park and walked in and the music was blasting. I'm not sure if the door even dingged when it opened. We waited at the counter for service for several minutes before being helped. And you can see the ladies in the back talking. I didn't order nothing but my wife got a banana split. She said it was decent.
Atmosphere: 2
Food: 3
Service: 2
THE FOOD IS GOOD! But the girls that work there always have an attitude. customer service could improve, but by the looks of these reviews, they don’t care.
Atmosphere: 4
Food: 5
Service: 1
Ice cream and aguas frescas are authentic, have a lot of flavors!
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