Tortilleria y Restaurant Guadalupana

I just had terrible service, I sat at a table and they just looked at each other and I told them that I was already gone because they didn't attend to me and they just said, excuse me.

Atmosphere: 1

Food: 1

Service: 1

Do yourself a favor, don't go there, the service is terrible, the food is very little and tasteless and the prices are high, 25 minutes for them to give me a green burrito, and no one bothered to serve me, spend your money somewhere else or as a last resort better stay hungry until home, because there you are going to spend money there, you are not going to like it and they are going to treat you badly

Atmosphere: 1

Food: 1

Service: 1

Food was DELICIOUS. First time here and we loved the FOOD. Now the service, horrible. I go in to sit down with my kids and the waitress tells me “I'm sorry but you're going to have to go to the other side because were about to start cleaning, keep in mind they close until 6, it was barley 3:30 when I got there, the owner heard the waitress tell me to move and even told her “its barley 3:30 we close at 6, you gotta be kidding me and we stayed in our seats. So it’s my first time here and to be received like this, HORRIBLE. The waitress only came to take our order and drinks and never again did she come to ask us for a refill or if we needed anything. Would probably just order to take out, but not eat here. Yall need better customer service. Sorry

Atmosphere: 5

Food: 5

Service: 1

Very bad service!!!
I ordered a barbecue cake without lettuce or tomato.
They gave me the cake with what I didn't ask for and when I returned to exchange it from my house a lady with glasses and braces was very rude and despotic by the way making faces!!! He told me that they make them, I told him that I had ordered it correctly and he told me "I know you ordered it without that but if they make it, we are not going to change it for you"

Atmosphere: 1

Food: 1

Service: 1

Terrible service

Atmosphere: 1

Food: 2

Service: 1

I have been a customer for years. Besides noticing higher prices and smaller portions, today I was told that the chile salsa was extra (no longer included). I was charged for a small container, what restaurant charges extra for sauce? Will start eating elsewhere.

Atmosphere: 3

Food: 3

Service: 3

Food is really good but the service here is very, very slow. They don't even great you when you come in the door.

Atmosphere: 3

Food: 5

Service: 1

Food is really good but the service here is very, very slow. They don't even great you when you come in the door.

Atmosphere: 3

Food: 5

Service: 1

I love having breakfast and eating there. The authentic Mexican flavor. They offer fresh and very delicious 3-flavored sauces with freshly made tortilla chips.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Con Chorizo O Rajas, Huevos Rancheros, Agua De Melon

Very tasty, like homemade, delicious

Atmosphere: 5

Food: 5

Service: 5

Rich excellent beef broth

Atmosphere: 5

Food: 5

Service: 5

My parents and I have always eaten there since they were located in the other place, they had never treated us like this last time. I'm not one of those people who leaves reviews but I find it disrespectful that the owners and a few people on their staff have no customer service and are disrespectful and rude. The food is delicious and I don't mind spending my money on delicious Mexican food but it doesn't seem right to me that every time we go they treat us as if no one wants to take our order and when the order is ready the food is packaged in very bad taste. Personally we will not return there, but I hope this does not happen to someone else.

Atmosphere: 1

Food: 3

Service: 1

Went there in the afternoon ordered the taco plate with one simple request... No vegetables please. When the plane arrived it was loaded with vegetables you get a D- on this one. The beans and the rice were good enough nothing special or out of the ordinary.

Atmosphere: 1

Food: 1

Service: 1

This one restaurant that I will return every time. Good food and awesome serviced

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Con Chorizo O Rajas

Food was good not great. Met with parents and a local priest by accident All enjoyed the food. Smaller portions of food served on plates that I am used to. But plates to were smaller too. Wait staff good compared to other restaurants I go to. I will try this place again.

Atmosphere: 4

Food: 4

Service: 4