Whataburger on Alameda and Horizon usually is pretty good at what they do. And I'll go back but this Wednesday they were off their game ... Went thru the drive thru and placed my order, paid , scooted up to the next window. Was told to move ahead, all normal. But then waited and waited, the people behind us and in the B line were getting their orders. But not us finally came out and the young man asked us what was your order? Went back in and then came out with an order. But it wasn't ours , he went back in and came out to tell us our order had got lost ... How does that even happen in a world of tech and computers? Anyway we finally got our order and a free large shake. All's well that ends well ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Whataburger Whatameal with Onion Rings
Mario Slape
Have them grill the jalapeños & onions on any sandwich. The sandwich will be amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Onion Rings
Amor
Been wondering what’s the hype because this place is always packed line always wrapped around. Got the double burger add cheese extra mustard & it was delicious! I get it ,I get it now haha :)
Atmosphere: 5
Food: 5
Service: 5
ALEJANDRO JUNIOR MEDINA FLORES
Super
Atmosphere: 5
Food: 5
Service: 5
Ivette Jasso
Avoid this whataburger at all costs. Order was wrong time and time again. Craving these burgers just to get home and missing items and wrong on everything else. No quality standards here and no one cares. Worst service too. This is seriously the worst whataburger I've been to. Go down the street to a different one.
Atmosphere: 1
Food: 1
Service: 1
cindy corral
i hardly ever get my order right and they seem ro be bothered when told about it . no customer service at
Atmosphere: 1
Food: 5
Service: 1
Yasmin Pinon
Ordered through mobile app, food was supposed to be ready around 108pm, I had to wait till 130pm to get my food. And the receipt shows 103pm ad order being placed, heat lamp damage on the receipt.
Atmosphere: 1
Food: 3
Service: 1
Arnold Bautista
Very delicious
Atmosphere: 3
Food: 5
Service: 4
J. A .M
Nothing beats Whataburger not even that in/out place. Just like Texas, nothing beats it!!!
Atmosphere: 5
Food: 5
Service: 5
the mac
Ma'ri, Jazzy & Danna are outstanding employees. Gilbert is an outstanding general manager. All employees are great. Gilberto and Austin never stop working. Love them all & so grateful to everyone. So helpful & caring. God bless you all.
It was awful and my fries were cold, no gravy for my chicken and the malts are not malts they taste like shakes. Also, when I got home an hour later because it took that long to get my food, I found that all the food was old. now when I have been trying to get a hold of them they refuse to answer the
Atmosphere: 2
Food: 2
Service: 2
Enrique “Dreamares” Gonzalez
This Whataburger is one of the few fast food places that gets your order correct and timely. The employees look happy and are very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sam Bravo
I'm not sure if I got there at a bad time or if this is just the way the restaurant is, but everyone I interacted with seemed to have a bad attitude. The cashier that took my order seemed annoyed that she had to work. So I just ordered it meals and went on.Ever available take was dirty and the trash bins were overflowing. I went to ask is someone could clean the tables and was met with annoyance, again. The cashier did come out and wipe down the table and took our recipe and crumbled it up as we were moving our drinks. I told her that we still need that and she scoffed as she gave it back. None of the other tracks were cleaned, the floors were wet from spilled sodas and the restaurant wasn't even full. Our order was not correct and was not even hot. They did attempt to fix it by adding extra cheese, but by this time I was really upset, but I didn't complain. After a while, a team finally came out and wiped down the table and took it the trash. I understand that when a rush happens, some things slide, but this was unacceptable. This was my first time at this location and left me with a bad experience. We might go back if things improve.
Atmosphere: 1
Food: 4
Service: 1
Dan Ren
Cant even get an order right , then they still give attitude
Marie Ochoa
My husband and I went on valentine's day and our meals cold and they took really long to take our food placed our order at 8:03 pm and they took our food @ 8:40pm
Whataburger on Alameda and Horizon usually is pretty good at what they do. And I'll go back but this Wednesday they were off their game ... Went thru the drive thru and placed my order, paid , scooted up to the next window. Was told to move ahead, all normal. But then waited and waited, the people behind us and in the B line were getting their orders. But not us finally came out and the young man asked us what was your order? Went back in and then came out with an order. But it wasn't ours , he went back in and came out to tell us our order had got lost ... How does that even happen in a world of tech and computers? Anyway we finally got our order and a free large shake. All's well that ends well ?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Whataburger Whatameal with Onion Rings
Have them grill the jalapeños & onions on any sandwich. The sandwich will be amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Onion Rings
Been wondering what’s the hype because this place is always packed line always wrapped around. Got the double burger add cheese extra mustard & it was delicious! I get it ,I get it now haha :)
Atmosphere: 5
Food: 5
Service: 5
Super
Atmosphere: 5
Food: 5
Service: 5
Avoid this whataburger at all costs. Order was wrong time and time again. Craving these burgers just to get home and missing items and wrong on everything else. No quality standards here and no one cares. Worst service too. This is seriously the worst whataburger I've been to. Go down the street to a different one.
Atmosphere: 1
Food: 1
Service: 1
i hardly ever get my order right and they seem ro be bothered when told about it . no customer service at
Atmosphere: 1
Food: 5
Service: 1
Ordered through mobile app, food was supposed to be ready around 108pm, I had to wait till 130pm to get my food. And the receipt shows 103pm ad order being placed, heat lamp damage on the receipt.
Atmosphere: 1
Food: 3
Service: 1
Very delicious
Atmosphere: 3
Food: 5
Service: 4
Nothing beats Whataburger not even that in/out place. Just like Texas, nothing beats it!!!
Atmosphere: 5
Food: 5
Service: 5
Ma'ri, Jazzy & Danna are outstanding employees. Gilbert is an outstanding general manager. All employees are great. Gilberto and Austin never stop working. Love them all & so grateful to everyone. So helpful & caring. God bless you all.
Atmosphere: 5
Food: 5
Restaurantji Recommends
It was awful and my fries were cold, no gravy for my chicken and the malts are not malts they taste like shakes. Also, when I got home an hour later because it took that long to get my food, I found that all the food was old. now when I have been trying to get a hold of them they refuse to answer the
Atmosphere: 2
Food: 2
Service: 2
This Whataburger is one of the few fast food places that gets your order correct and timely. The employees look happy and are very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I'm not sure if I got there at a bad time or if this is just the way the restaurant is, but everyone I interacted with seemed to have a bad attitude. The cashier that took my order seemed annoyed that she had to work. So I just ordered it meals and went on.Ever available take was dirty and the trash bins were overflowing. I went to ask is someone could clean the tables and was met with annoyance, again. The cashier did come out and wipe down the table and took our recipe and crumbled it up as we were moving our drinks. I told her that we still need that and she scoffed as she gave it back. None of the other tracks were cleaned, the floors were wet from spilled sodas and the restaurant wasn't even full. Our order was not correct and was not even hot. They did attempt to fix it by adding extra cheese, but by this time I was really upset, but I didn't complain. After a while, a team finally came out and wiped down the table and took it the trash. I understand that when a rush happens, some things slide, but this was unacceptable. This was my first time at this location and left me with a bad experience. We might go back if things improve.
Atmosphere: 1
Food: 4
Service: 1
Cant even get an order right , then they still give attitude
My husband and I went on valentine's day and our meals cold and they took really long to take our food placed our order at 8:03 pm and they took our food @ 8:40pm