McDonald's
7765 US-281, Spring Branch
(830) 228-4422
Recent Reviews
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I might sound like a Karen, but this is unacceptable. This thing is naked nothing on it was supposed to be a big mac! Wheres my sauce!! Wheres my lettuce!!
Atmosphere: 4
Food: 2
Service: 3
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
So I had boycotted McDonald’s years ago, never liked the food, except maybe the chocolate chip cookies… I had a hankering for a Big Mac, so after years of not eating there I made an order…I for a moment thought that maybe? Just maybe they had gotten better in all the years I had avoided them…To my disappointment and not being surprised, I found that they have actually become worse…. How does this franchise stay in business? The food is way worse than before, it has no flavor, it’s mayo doesn’t taste like mayo but some weird version of mayo gross! 🤮 the “meat” NOT…flavorless…I hope people will stop eating their food, it is disgusting… what a waste of money….
Food: 1
This place is a waste of time. Don’t even come here. They take forever on your food and once you end up getting it it’s all wrong. They never have enough people that are working.
Atmosphere: 2
Food: 2
Service: 2
Kiosk Worked on this Visit
Employee (Oliver) was Helpful on printing Receipt, which Kiosk did NOT...
but here's where points got lost;
NO TRAYS for Dine-In 👎[yet, I saw one Customer had one, but 3 other Patrons did not]
*McRib Season: Bun (chewy), ....stale 👎
Special Order requests via Kiosk were accurate,
ESPECIALLY the Fries, NO Salt
so, Franchisee;
Why ??
don't fall victim to the Walmart-Way of doing Business,
where Your Consumer's come to You because Your only Viable option at the moment, but You compromise Your overall Delivery of Service
because, when Your #'s dip,
or Your scrutinized for straying from Your Expected Level of Customer Service,
......that doesn't happen overnight,
& it's a Direct Reflection of Upper Management.....
Will always be a Mickey-D's Fan, but mostly because of RMHC !
EXCEED EXPECTATIONS
and watch MCD Grow
Atmosphere: 5
Food: 3
Service: 5
Slowest McDonalds I have ever been too. It is a shame. 20 minutes in the drive through for 5 cars. Make it make sense. No longer classifies as fast food.
Do nothing for Veterans Day and do not honor their veterans discounts horrible weak atmosphere cold employees like they hate the people that ordered there.
Food: 1
Amazing staff and managers
Atmosphere: 5
Food: 5
Service: 5
I am not one to leave a bad review but this store constantly messes up my order and leaves out food. I don't always have time to check everything when making big orders like I do. And this happens to be closest option for my kids fav. That being said 9/10 my order is wrong and then they have phone off hook so no one can call an talk to manager. They think they are slick but I'm keeping tabs and corporate will hear
Just sat in the drive thru for 20 minutes after the worker said “be right with you”. Still had over an hour until close.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very friendly staff very clean store pretty good food from McDonald's
Atmosphere: 5
Food: 5
Service: 5
I had the worst experience with fast food service here. I went to the drive thru and was placing my order and I didn’t even get to finish it. I got told to “pull forward because I have to help the car behind you”. I wasn’t staring at the menu, the guy didn’t let me finish ordering before saying that and then he was all was that it…after he said that to me. I wasn’t talking like I didn’t know what I wanted…he just acted like he hated his job. There was one other car in the drive-thru besides me. I then go to the window to pay and my app saved a wrong item from a previous visit…I wasn’t even at the window for 45 seconds and he said well I’m just going to have you pull up. I cancelled my order because I didn’t want to deal with him. If you want to feel like an inconvenience, come here.
Atmosphere: 3
Food: 4
Service: 1
10/11
Ordered a 6 piece happy meal for my daughter and they forget the NUGGETS and when I go to call them, their line is go straight to busy, incredible, horrible service.
Atmosphere: 1
Food: 1
Service: 1
Disappearing receipt made the numbers impossible to read when filling out the mcdvoice online. Not happy after being blocked from too many attempts. Get real ink instead of the ink that disappears, and also toxic (cancer causing).
Atmosphere: 4
Food: 4
Service: 4
See a lot of Bad Reviews for this location , but personally I have had only Good experience dining here . The staff is always Friendly and has good Service. Never a problem with the Food . Do Recommend.
Atmosphere: 5
Food: 5
Service: 5
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