Papa Johns Pizza

20743 TX-46 Ste 160, Spring Branch
(830) 438-8686

Recent Reviews

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Michael Canales

This store was great!! I ordered a pizza and I guess I hit pick up instead of delivery!! The youn man that answered the phone did ma a solid and sent his delivery driver out with my pizza!! Great customer service!! I will definitely be eating more Papa John’s pizza!!!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chocolate Brownie, Extra Large New York Style Pizza

rami rafeh

3rd time I’ve ordered from this store, over 2 hours late everytime - when I call( and I always have to call) they can’t get a hold of the driver. Then they tell me they are 10-15 away everytime I call. The app will show as delivered, but no actual food arrives. 0/5 stars highly do not recommend this location.

Food: 2

Service: 1

Stephen Swisher

I waited 30 minutes for my customers order. And no one would get up to come help me at the counter. They just sat behind a window. And there was only one person making pizzas and he is slow. The owner and/or manager need to get their act together and get some customer service regardless what time of day it is and if they are slow or busy.

Atmosphere: 1

Service: 1

Sandra Walton

I have gone on several times but always walk out. No specials, deals, or anything. Food is too expensive and not worth it. Back in Houston, Pappa John's was my favorite, but not here.

Atmosphere: 1

Food: 1

Service: 1

Wesley Topping

Pizza took over an hour and half. Four phone calls. Each one was “it’s on the way”. Couldn’t put a manager on the phone or comp me anything. Worst Papa John’s I have ever dealt with

Atmosphere: 1

Food: 1

Service: 1

Brian

I simply don't understand in this day and age when orders are printed out and easy to read why it is so hard to get a pizza made the way you requested. Why even give me the option if you're not going to do it anyway. Every 6 months or so I naively give it another shot and I'll be damned if it's not wrong every time. Don't bother ordering extras. You won't receive them ever and if you want your pizza well done or with light sauce go somewhere else. It seems as if they're simply incapable of following simple directions despite providing those options.

Atmosphere: 2

Food: 2

Service: 2

STUPID GOOGLE

Robert and his crew are always courteous and my order is always ready on time and Done Right. Awesome pizza establishment!!!

Parking: There is paved parking right in front of the store and a gravel parking lot right next door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Knots

A Johnson

Excellent experience tonight at this Papa John's. I ordered a bunch of stuff, 20 min before they closed and I got the best service. Very professional & friendly.
I had a thin crust Philly cheesteak & it was amazing & perfectly made.
& the cinnabites were the best thing i ever tasted.

Atmosphere: 5

Food: 5

Service: 5

Adriene Johnson

Excellent experience tonight at this Papa John's. I ordered a bunch of stuff, 20 min before they closed and I got the best service. Very professional & friendly.
I had a thin crust Philly cheesteak & it was amazing & perfectly made.
& the cinnabites were the best thing i ever tasted.

Atmosphere: 5

Food: 5

Service: 5

Hansford Mullins

I prefer Marcos Pizza. Fresh dough made in store and all Fresh ingredients

brandy nelson

I AM GETTING MY ORANGE SURFBOARD. THANK YOU ANNA!

Atmosphere: 5

Food: 5

Service: 5

ned nelson

I AM GETTING MY ORANGE SURFBOARD. THANK YOU ANNA!

Atmosphere: 5

Food: 5

Service: 5

Illustrate Productions

Great customer service! And Robert was extremely helpful and patient with us. Will definitely recommend. Thank you so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Brownie, Jalapeno Poppers

Bobbie Alvarez

Everything was well kept and staff was kind and courteous thank

Atmosphere: 4

Food: 5

Service: 5

Mark Mitchell

Love papa John's. Great pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jalapeno Poppers, The Works Pizza

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