19th Hole Grill & Bar
202 Sawdust Rd # 118, Spring
(281) 363-2574
Recent Reviews
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Egregiously Unprofessional Conduct, Hostile Treatment, and Alleged Discriminatory Behavior
I traveled from Richmond, TX to The Woodlands to celebrate my friend’s birthday and was met with service that was wholly unacceptable and deeply unprofessional. The bartender, a white female identified as Megan, conducted herself in a manner unbecoming of her position,engaging in inappropriate behavior by initiating an unsolicited arm-wrestling challenge, repeatedly interjecting herself into private conversations, displaying overtly dismissive body language such as eye-rolling, and instructing other patrons not to interact with us.
The situation escalated during final call when, after my friend extended a $10 gratuity despite the poor service, Megan abruptly confiscated my fully paid for beverage, disposed of it in front of me, and demanded that I leave the premises. This occurred despite the fact that I had consumed only two alcoholic beverages the entire evening and was in no way impaired. Upon requesting a refund, I was met with outright refusal, verbal hostility, threats of physical removal, and aggressive encroachment into my personal space.
In an effort to avoid escalation, I contacted local law enforcement. However, the responding officers declined to file a report despite my clear request, stating only that “nothing was going on,” which I find to be an unacceptable abdication of their professional responsibilities. My friend’s celebratory evening was effectively destroyed by what I reasonably perceive to be racially motivated discrimination and targeted hostility. To further compound the matter, the bartender was consuming alcohol while on duty, in direct contradiction to her claim of holding TABC certification.
This incident reflects not only a profound lapse in professionalism and customer service but also raises serious concerns regarding the ethical standards of both the establishment and the Montgomery County Police Department. I will be pursuing all appropriate avenues for formal recourse.
Atmosphere: 1
Service: 1
The bartender we had was awesome. Friendly and attentive. Great service. Reasonable prices. Good for a local dive bar.
Atmosphere: 5
Service: 5
I was there for a show and it was amazing. The staff were friendly and the bands were great! Good sound system and stage.
A great hole in the wall!
Atmosphere: 5
Food: 5
Service: 5
Rockin’ shows! Crystal is rockin’ too! Tip ya girl!
Service: 5
I will never go here again. Like the service is TRASH. They have no problem bitt kissing their regulars, yeah that is cool and all but you have a job and that is to take care of ALL YOUR CUSTOMERS.
Garbage establishment.
Atmosphere: 1
Food: 1
Service: 1
Great place to be on a Thursday night
Atmosphere: 5
Food: 5
Service: 5
The bar is great. My band miranda rites plays there frequently. The bartender crystal is always so nice and helpful. She really makes the place feel comfortable and enjoyable
Classic Dive Bar with Exellent wings (destiny are exceptional) and a good burger! Good live music venue.
Atmosphere: 1
Food: 4
Service: 4
Awesome wings!! Top notch bar service And a one love type atmosphere. Cher & Megan are great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place. Best bar in The Woodlands/Spring by far. Wings are great too - Thursday nights are wing nights.
Definitely one of the more chiller dives in the woodlands area. 10/10 would recommend
When there Thursday for Chicken Wings from 8:00! Pm to 8;30pm
You are only allowed 10 chicken wing and can't get any more to eat until you finish I don't understand why the owner does this it is not right so they expect you to gobble down those 10 wings before you can get any more which is ridiculous I go there to enjoy the wings but not like this !! Also we ordered French fries with cheese and the cheese was water down!! So don't order with cheese it was awful I also noticed on Thursday it was dead!!
When it usually packed I don't understand why the owner is doing this it makes him look bad all he cares about money not about the quality of food there all he's doing is hurting himself cutting back is not the answer the 19 hole was a good place to go for a chicken wings but not anymore.I been going there a long time and all I see is him raising the prices and then not allowing you to get as many wing because from 8 to 8:30 not enough time to order more
It is ridiculous 10 wings really this owner so cheap and cutting back on everything 😞
Came once for a metal show. Cool dive bar with pool and a tiny restroom. Smoking is allowed inside and the bartender is a sweet lass.
Fun atmosphere and good live music
@Against_all_thoery_official on Socials
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