This location does not open on time. This is the third time I have visited at 10 minutes past opening and it is locked and dark inside. No one is answering the phone and I have a cake to pick up for a birthday at work. The worst part is that I can see someone walking around the back office but no answers at door or phone.
Service: 1
Juan Campos
This place is phenomenal!!! great customer service and the management team is awesome!!
Kid-friendliness: Creature creations are great for the kids!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamoca Almond Fudge
Kevin Morton
We sat outside and enjoyed our ice cream
Atmosphere: 5
Food: 5
Service: 5
Jennifer R.
I can honestly say today was the worst experience I've had over years of buying ice cream at BR. I've always ordered the exact same thing at multiple locations all over the Houston area including this location. Tonight, I was told that they could not make me a fresh pint of ice cream half butter pecan, half chocolate. I asked to speak to manager Adele who was VERY rude and was told they can't and never have done it, but I've ordered multiple times at that location. I left the store and clearly, they did not want to do it or serve me. I'm extremely disappointed in the service I received tonight.
Atmosphere: 1
Food: 1
Service: 1
Andi Marban
They’ve usually been good, but lately are severely understaffed. Line of ten ppl at the counter and only one staff member behind it.
Atmosphere: 3
Food: 3
Service: 1
K White
Great service! Such well mannered teens working both times I've been. Last time I went inside I was greeted by Diego who was kind and offered a few suggestions to me and my bf for our 2 scoop sundaes. After all these years never would've thought of trying pineapple coconut in my sundae with hot fudge. Who knew?
Service: 5
Darius Singh
customer service was so fire. be lovin them flavors more than drake i aint gon hold you
mr qooq man
Baskin-Robbins: A Five-Star Frozen Delight!I recently had the pleasure of indulging in the delectable delights at my local Baskin-Robbins, and I must say, it was an absolute treat for the senses. This renowned ice cream parlor has earned every bit of its stellar reputation, and my visit was nothing short of a five-star experience.First and foremost, the selection of ice cream flavors is nothing short of astonishing. From classic favorites like Mint Chocolate Chip to innovative creations like Cotton Candy Explosion, Baskin-Robbins caters to every palate. I was thrilled to explore their "31 Flavors," each as enticing as the last. The sheer variety ensures that there's something for everyone, making it the perfect destination for families and friends with diverse tastes.The quality of the ice cream is truly exceptional. It's evident that Baskin-Robbins uses only the finest ingredients to create their creamy masterpieces. The ice cream is rich, velvety, and bursting with flavor, setting it apart from any other ice cream I've ever tasted. I particularly appreciated the commitment to quality evident in every scoop.But what truly sets Baskin-Robbins apart is their exceptional customer service. The staff at my local branch were not only friendly but also incredibly knowledgeable about the menu. They guided me through the selection process with enthusiasm, and their passion for ice cream was contagious. It's clear that they genuinely care about ensuring each customer has a delightful experience.The cozy ambiance of the store, with its bright and welcoming decor, added to the overall charm of the visit. It's the kind of place where you can enjoy your ice cream and savor the moment, whether you're on a solo treat-yourself mission or sharing the joy with loved ones.In conclusion, Baskin-Robbins consistently delivers a five-star experience. With their unparalleled variety of flavors, top-notch quality, and exceptional customer service, it's no wonder they've become an iconic name in the world of ice cream. I can't wait to return for more frozen delights and create sweet memories at Baskin-Robbins. This ice cream parlor truly deserves every bit of its five-star rating!
Jennifer Lindley
They certainly weren't allowed to close whenever they wanted when my daughter worked there. I guess I understand all of the bad reviews now. Too bad. I know the neighborhood was looking forward to this place.
This location does not open on time. This is the third time I have visited at 10 minutes past opening and it is locked and dark inside. No one is answering the phone and I have a cake to pick up for a birthday at work. The worst part is that I can see someone walking around the back office but no answers at door or phone.
Service: 1
This place is phenomenal!!! great customer service and the management team is awesome!!
Kid-friendliness: Creature creations are great for the kids!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamoca Almond Fudge
We sat outside and enjoyed our ice cream
Atmosphere: 5
Food: 5
Service: 5
I can honestly say today was the worst experience I've had over years of buying ice cream at BR. I've always ordered the exact same thing at multiple locations all over the Houston area including this location. Tonight, I was told that they could not make me a fresh pint of ice cream half butter pecan, half chocolate. I asked to speak to manager Adele who was VERY rude and was told they can't and never have done it, but I've ordered multiple times at that location. I left the store and clearly, they did not want to do it or serve me. I'm extremely disappointed in the service I received tonight.
Atmosphere: 1
Food: 1
Service: 1
They’ve usually been good, but lately are severely understaffed. Line of ten ppl at the counter and only one staff member behind it.
Atmosphere: 3
Food: 3
Service: 1
Great service! Such well mannered teens working both times I've been. Last time I went inside I was greeted by Diego who was kind and offered a few suggestions to me and my bf for our 2 scoop sundaes. After all these years never would've thought of trying pineapple coconut in my sundae with hot fudge. Who knew?
Service: 5
customer service was so fire. be lovin them flavors more than drake i aint gon hold you
Baskin-Robbins: A Five-Star Frozen Delight!I recently had the pleasure of indulging in the delectable delights at my local Baskin-Robbins, and I must say, it was an absolute treat for the senses. This renowned ice cream parlor has earned every bit of its stellar reputation, and my visit was nothing short of a five-star experience.First and foremost, the selection of ice cream flavors is nothing short of astonishing. From classic favorites like Mint Chocolate Chip to innovative creations like Cotton Candy Explosion, Baskin-Robbins caters to every palate. I was thrilled to explore their "31 Flavors," each as enticing as the last. The sheer variety ensures that there's something for everyone, making it the perfect destination for families and friends with diverse tastes.The quality of the ice cream is truly exceptional. It's evident that Baskin-Robbins uses only the finest ingredients to create their creamy masterpieces. The ice cream is rich, velvety, and bursting with flavor, setting it apart from any other ice cream I've ever tasted. I particularly appreciated the commitment to quality evident in every scoop.But what truly sets Baskin-Robbins apart is their exceptional customer service. The staff at my local branch were not only friendly but also incredibly knowledgeable about the menu. They guided me through the selection process with enthusiasm, and their passion for ice cream was contagious. It's clear that they genuinely care about ensuring each customer has a delightful experience.The cozy ambiance of the store, with its bright and welcoming decor, added to the overall charm of the visit. It's the kind of place where you can enjoy your ice cream and savor the moment, whether you're on a solo treat-yourself mission or sharing the joy with loved ones.In conclusion, Baskin-Robbins consistently delivers a five-star experience. With their unparalleled variety of flavors, top-notch quality, and exceptional customer service, it's no wonder they've become an iconic name in the world of ice cream. I can't wait to return for more frozen delights and create sweet memories at Baskin-Robbins. This ice cream parlor truly deserves every bit of its five-star rating!
They certainly weren't allowed to close whenever they wanted when my daughter worked there. I guess I understand all of the bad reviews now. Too bad. I know the neighborhood was looking forward to this place.
Ordered 3 scoops of sherbet. I got cotton candy.
Restaurantji Recommends
Ordered 3 scoops of sherbet. I got cotton candy.
Staff were friendly and attentive. It was busy but there was no wait once you made your choices.
Very good staff, very clean, fast, tasty
Nice neighborhood shop with very good young people staffing it, i like it! the strawberry flavor is extremely nice as well!
Delicious
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