If I could honestly give this place zero stars I would. My wife and I entered for a celebration lunch at 108pm. There were two girls talking at the front who greeted us not to friendly like after about 30 seconds. We were then led to a table and sat down at 110pm. We sat there for 10 minutes waiting on service which never came. One of the girls from the front kept walking by us and said nothing. She cleared tables, almost dropped trash on my wife passing by, and then when we saw what looked like a server, they just walked by us without even offering to take a drink order. We proceeded to get up and walk out. The young woman who kept walking by us, stopped us by the door and asked where were we going. I told her after we got seated no one came in the ten minutes we had been sitting. She did offer to have us talk to a manager but honestly after this piss poor service we declined and left. I honestly have never gotten this bad of service with any Bdubs til today. What makes this even more so is it wasn’t even busy. There were people standing around talking and even one lady across from us that looked like she was in the same boat we were. Honestly less than one star and we probably won’t be back at all.
Atmosphere: 1
Service: 1
Theresa Brown
The franchise we all love BUT THIS LOCATION IS SUPERIOR FOR SURE. The cleanliness from outside to inside . Loved that all of the monitors showed different sports . The wait time was minimal . I asked for suggestions of flavors and the to go lady helped me decide . I tried Asian zing for the first time . On the spice level I would say it’s spicy 😮💨. But in a good way . I’m super sensitive to spices but it was tolerable and I’ll be getting it again . This location was not stingy with the amount of sauce and I loved it . I went in for BOGO keep in mind it’s buy one get one 50% off not free . I missed the fine print .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Wizzem
This place has gotten my order wrong on several occasions, to the point where when I order pick up I have to call in and make sure they read the ticket otherwise I know, not think, know that they will get it wrong. The wait times are horrendous, the food is mediocre, and to top it off, they once tried to charge me for a second burger after they screwed up my first. All for food that is only occasionally good. I have given this place second chance after second chance, but each and everytime I am disappointed and frustrated.
Atmosphere: 1
Food: 3
Service: 1
JR
10 minutes waiting and no one showed up to get our order.
Service: 1
Kristina Johnson
Great service and food all around. Our server was punctual and attentive.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Rogers
Love Bdubs and order take out often from here. I was a little disappointed this trip. Ordered the 20 pc boneless with large fry online..... picked up my order got home, opened the frys and looks like i got a small fry and thats not what i ordered......box is barely half full and its usually full to the top...needless to say my buddies and i had to ration out the frys.... i just wish someone would check the order before you let your customers drive all the way there and back home to find this out... Other than that i dont have any complaints.
Lindsey Walker
Friendly waitstaff, but you could tell they just wanted to drop the check and be done with us. The boneless wings tasted hard, bland, and maybe reheated and were the worst part of a sampler at a wing place?!
Atmosphere: 3
Food: 2
Service: 2
ADRIANA GALVAN
This location steals from their customers. I placed and order online and I picked it up. When I het home noticed more than half of the wings I ordered were missing. I call the store and manager Katie was extremely rude and would not help. I returned for my missing items and she refused to give them to me and she refused to give name to her superior. She made me pay for my missing items again. I have written to corporate for them to check cameras. I want my money back for items I did not receive. Someone there is stealing from customers. They have terrible customer service and management. If I would have gotten my order why would i still pay for the order again.
They messed up a whole order and refused to remake it and kept arguing with us as customers, a customer is always right and need to kept happy and so far we were not happy
Jeffery McCullen
Filthy location.
Atmosphere: 1
Food: 3
Service: 1
Anthony Hass
Update your hours online. Apple Maps and google show closing time at 12am.
I Showed up at 10:55 and was Told last call was 11. I literally was looking at my phone and showed the bartender my phone, showing it was not yet 11. There is a clock on the wall with the time moved 10 mins fast. That’s the “last call” clock I guess. Also, I was told take out only before 11p. I guess I could say right at 11p but still ridiculous if this establishment is supposed to be open till 12a
Jennifer Egbert
We waited for 5 minutes to be seated when a waitress came over with a plate of food and said she was the only one working. She offered for us to grab a menu and seat ourselves. We left and went next door.
SanTanna Tave
Bad food, bad service. This is the worst BWW I have ever been to. Wings were fried hard, old and cold. Sent them back only for them to bring out the same wings, just warmed up. Instead of fixing it correctly, the waitress said "I will just take it off of your bill"
Consistently hits the mark
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Street Tacos
Great food! No seed oils!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Hamburger
If I could honestly give this place zero stars I would. My wife and I entered for a celebration lunch at 108pm. There were two girls talking at the front who greeted us not to friendly like after about 30 seconds. We were then led to a table and sat down at 110pm. We sat there for 10 minutes waiting on service which never came. One of the girls from the front kept walking by us and said nothing. She cleared tables, almost dropped trash on my wife passing by, and then when we saw what looked like a server, they just walked by us without even offering to take a drink order. We proceeded to get up and walk out. The young woman who kept walking by us, stopped us by the door and asked where were we going. I told her after we got seated no one came in the ten minutes we had been sitting. She did offer to have us talk to a manager but honestly after this piss poor service we declined and left. I honestly have never gotten this bad of service with any Bdubs til today. What makes this even more so is it wasn’t even busy. There were people standing around talking and even one lady across from us that looked like she was in the same boat we were. Honestly less than one star and we probably won’t be back at all.
Atmosphere: 1
Service: 1
The franchise we all love BUT THIS LOCATION IS SUPERIOR FOR SURE. The cleanliness from outside to inside . Loved that all of the monitors showed different sports . The wait time was minimal . I asked for suggestions of flavors and the to go lady helped me decide . I tried Asian zing for the first time . On the spice level I would say it’s spicy 😮💨. But in a good way . I’m super sensitive to spices but it was tolerable and I’ll be getting it again . This location was not stingy with the amount of sauce and I loved it . I went in for BOGO keep in mind it’s buy one get one 50% off not free . I missed the fine print .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
This place has gotten my order wrong on several occasions, to the point where when I order pick up I have to call in and make sure they read the ticket otherwise I know, not think, know that they will get it wrong. The wait times are horrendous, the food is mediocre, and to top it off, they once tried to charge me for a second burger after they screwed up my first. All for food that is only occasionally good. I have given this place second chance after second chance, but each and everytime I am disappointed and frustrated.
Atmosphere: 1
Food: 3
Service: 1
10 minutes waiting and no one showed up to get our order.
Service: 1
Great service and food all around. Our server was punctual and attentive.
Atmosphere: 5
Food: 5
Service: 5
Love Bdubs and order take out often from here. I was a little disappointed this trip. Ordered the 20 pc boneless with large fry online..... picked up my order got home, opened the frys and looks like i got a small fry and thats not what i ordered......box is barely half full and its usually full to the top...needless to say my buddies and i had to ration out the frys.... i just wish someone would check the order before you let your customers drive all the way there and back home to find this out... Other than that i dont have any complaints.
Friendly waitstaff, but you could tell they just wanted to drop the check and be done with us. The boneless wings tasted hard, bland, and maybe reheated and were the worst part of a sampler at a wing place?!
Atmosphere: 3
Food: 2
Service: 2
This location steals from their customers. I placed and order online and I picked it up. When I het home noticed more than half of the wings I ordered were missing. I call the store and manager Katie was extremely rude and would not help. I returned for my missing items and she refused to give them to me and she refused to give name to her superior. She made me pay for my missing items again. I have written to corporate for them to check cameras. I want my money back for items I did not receive. Someone there is stealing from customers. They have terrible customer service and management. If I would have gotten my order why would i still pay for the order again.
Restaurantji Recommends
They messed up a whole order and refused to remake it and kept arguing with us as customers, a customer is always right and need to kept happy and so far we were not happy
Filthy location.
Atmosphere: 1
Food: 3
Service: 1
Update your hours online. Apple Maps and google show closing time at 12am.
I Showed up at 10:55 and was Told last call was 11. I literally was looking at my phone and showed the bartender my phone, showing it was not yet 11. There is a clock on the wall with the time moved 10 mins fast. That’s the “last call” clock I guess. Also, I was told take out only before 11p. I guess I could say right at 11p but still ridiculous if this establishment is supposed to be open till 12a
We waited for 5 minutes to be seated when a waitress came over with a plate of food and said she was the only one working. She offered for us to grab a menu and seat ourselves. We left and went next door.
Bad food, bad service. This is the worst BWW I have ever been to. Wings were fried hard, old and cold. Sent them back only for them to bring out the same wings, just warmed up. Instead of fixing it correctly, the waitress said "I will just take it off of your bill"
Atmosphere: 3
Food: 1
Service: 1
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