Domino's Pizza
818 E Louetta Rd Ste 100, Spring
(281) 288-3000
Recent Reviews
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I went last week I had called the wrong number I thought it was that one when I got there I just canceled from the other place and I order there they fix my order fast they were friendly definitely a great place to go for some great pizza it was really good and I'm about to order another one right now
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Hand Tossed
Terrible customer service!!
I waited in the store for nearly 20 minutes after my order was marked as ready before anyone acknowledged me. Even then, there was no resolution or urgency. I ultimately had to pick up my order again through the drive-through, which was another 10 mins.
The in-store pickup really needs some fix.
Service: 1
Nadege provided excellent drive thru window service and had a great attitude and was very quick with my order by far the Best Domino's šššÆ
Atmosphere: 5
Food: 5
Service: 5
If I could give this place a -5 I would. I have never had such a horrible experience in a fast food type restaurant. We ordered delivery at 7pm. It showed it was being prepped by āMarshaā at 7:30 where it stayed for over an hour. We waited until 8:35pm before calling to figure out why our order was taking so long. I sat on hold for 20 minutes with no answer. Around 9:15pm, we got in the car and drove to the location where all of the employees seemed to not want to assist me. I sat at the counter for 5-10 minutes before a very rude girl that was making the pizzas- dark brown hair with possibly blue in it and a tattoo on her left arm stood in front of me with no greeting or welcome. I started the conversation and asked if the pizza was done since I had been waiting since 7pm. She didnāt even look at the huge stacks of finished pizzas they had, and said no. I asked for it to be cancelled and refunded. She cancelled it and then turned away from me and said āwant your receipt?ā When I said yes, she stormed off to the back to grab the receipt-obviously annoyed that I said yes. Meanwhile, I hear multiple orders being finished that were cancelled and the phone is ringing non stop (but the volume seemed turned down). After the employee practically threw my receipt at me, she stormed off. I turned around and told my partner I thought it was kind of rude that she didnāt even apologize and acted like this was my fault. My partner something about how the employee was rude and the employee yelled ābro itās not my faultā!
Overall, this was a horrible experience and I wonāt returning. I suggest the manager of this location do a complete overhaul. I canāt even imagine the amount of business you lost in cancelled orders.
We love this Dominoās! They are fast and kind. And always make it right when we get a wrong pizza or something gets messed up!
Food: 5
Service: 5
Crazy to see a driver in a silver sentra watching tiktok while driving and wearing headphobes
First order called and let them know the pizza was burned and dry and could I have remade. Mind you I live 20 min away from the store, get back up there and the remake was harder than the original order! Iām not sure whatās going on but this used to be my go to storeā¦not anymore this store has changed quality significantly!!!
Atmosphere: 1
Food: 1
Service: 1
Waited an extra hour for the pizza , then had to call the store. Dominos app says pizza was delivered then he shows up 15 minutes later. With cold pizza
One of the worst experiences i've had at a fast food restaurant.I had placed an order for forty three dollars worth of pizza.Online received at the pizzas were going to be done in approximately two minutes.So I got in my vehicle and I drove to the restaurant which is maybe five minutes or from my house arrive to pick up the Pizza. I was informed that it was not ready and it would be another 10 minutes or so waited 15 minutes in the parking lot, pulled back up to the window. I was told again it would be another 15 or so minutes I was like, excuse me, it said the pizzas were done 20 minutes ago. I've been waiting and now you're telling me they're still not ready. Went around again came back. She told me they were just being put in the oven. I said this is ridiculous. You've had me here forever and ever. And you've still not even put them in the oven. I don't know what to tell you, ma'am. I says, no, this isn't my problem. You shouldn't be telling people that their stuff is ready. And having them wait forever and ever. And just keep telling me to wait longer and pull back around to the window. So then Again? I said, so how long is this going to be about 20 more minutes? I said I can't wait another 20 minutes. That will be over an hour. I've been here after the time that it should have been done. Is there a way that it could be sent to another store? I will drive to the Other Store Which Was Another 10 Minutes Or Longer Away from me. They came back, they canceled my order. But didn't even come back straight to the window. It was at least about 10 minutes or so come back to the window told me they canceled it and I could leave. I said, excuse me, so did the money go back onto my cart? Immediately to where I can place the order at another location. No, it takes until tomorrow and shut the window on my face. I stayed there till somebody came back a lady young girl actually, with half blue and half black hair. She would not give me her name. She came back, told me it was not her problem. It was my problem. And that They canceled it and I would not get my money back until tomorrow. I should know this is not how it works. And you need to stick them in the oven and get them out to me, because I am not going to be without $50. And cannot go home without any food for my family. That's been waiting already for over an hour. She slams the window again in my face, and maybe 10 minutes later. I was told I had to leave that they were not putting it back in the oven for me. After another girl in between that came to the window and told me they were putting it back in the oven for me. So I had to drive 10 to 15 minutes to another location. Make another order and get Pizza. And the funny thing is, I walked in, it wasn't even 5 minutes. And my Pizza was ready was not offered. An apology was not offered anything they could do for me worse experience if I've ever had. I will never ever ever get from you guys there at that location ever again. And this isn't the first time i've had a bad experience, but this is just beyond the worst.I do not recommend ever anybody going there
The worst service, they gave me everything as it wasn't I ordered two pizzas and they gave me one and I'm allergic to jalapeƱo and I told them to remove it and they didn't remove it I didn't want to change it either because I already had more than 40 minutes there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The nice staff domino's have come a long way
Atmosphere: 4
Food: 4
Service: 4
I always get good looking pies here. Was very impressed with the pizza that I got tonight. They employees are quick to acknowledge you as well. They make the best that you can get at a dominos. Store looks very clean as well. š š
Atmosphere: 5
Food: 5
Service: 5
I ordered a large pizza for pickup, and I was surprised by how delicious it tasted. The pizza and toppings were still hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
My order is always consentantly great from this location!
Atmosphere: 5
Dominos, come on, this was not a Philly sandwich. No meat just toasted bread.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Philly Cheese Steak Loaded Tots
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