Freddy's Frozen Custard & Steakburgers

Totally screwed up the order. Wanted a prime rib burger (at more than 10 bucks), with nothing but mayo and cheese. Instead got an ordinary double (less than 9 bucks) with dripping pickles, no cheese and onions. Don't trust them to get your order right.

Atmosphere: 1

Food: 1

Service: 1

Didn't get any food because no one greeted us or came to take our order so we walked out.

Atmosphere: 1

Service: 1

Look, good hot freshly cooked food burgers and onion rings, my son had the curds fresh also, milkshakes to die for and excellent service? We'll be driving out of our way to come to this location for our next burger night!

Atmosphere: 4

Food: 5

Service: 5

The restaurant was clean and the service was very polite.

Atmosphere: 4

Food: 4

Service: 4

No ketchup.

Atmosphere: 1

Service: 1

Always a great experience whenever I come

Atmosphere: 5

Food: 5

Service: 5

After waiting for what felt like an eternity, I was handed a bag with mustard all over it, fries were unseasoned, and my shake was runny. -_-

Atmosphere: 1

Food: 3

Service: 1

Best Freddys In town! We always come here and we always leave happily satisfied 😊

Atmosphere: 5

Food: 5

Service: 5

I had such a great experience at the drive-through thanks to Milton! He greeted me with a warm smile and such a positive attitude that it instantly brightened my day. He was patient, kind, and made sure my order was perfect. It’s rare to come across customer service that feels so genuine, but Milton truly went above and beyond. Freddy’s is lucky to have someone like him on the team—I’ll definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Steak Burger and Fries, French Fries

I'm really disappointed with my experience at Freddy's. The cashier with brownish locs seemed completely checked out - she got my order wrong and then gave me attitude when I politely pointed out the mistake. What really took me aback was her lack of professionalism and attention to detail, like not wearing gloves while making custards. Thankfully, another cashier with blonde hair stepped in and was super helpful, but the first one's behavior really brought down my whole experience.

Atmosphere: 1

Food: 1

Service: 1

food took long and was a little cold but this one cashier was really funny and would keep making me laugh which made the experience better

Atmosphere: 3

Food: 2

Service: 3

AVOID. Try smash burgers on the other side of the frwy because they taste better anyways. I saw the long line next door at taco bell go down way before Freddy's could even get half way through theirs. By the time we get to the window the guy says they aren't taking cash. But he did not say this at the intercom when we were ordering because all of us in the car were listening. We waited so long for him to say that and we had no cash on. What a waste of time.

Atmosphere: 1

Food: 1

Service: 1

Yesterday and today I patronized this establishment. Yesterday I went to the drive thru, today I went inside. This restaurant is filthy inside. The staff is lazy. Today i also noticed the drive thru attendant(black female with a blonde atrocious weave) using her cellphone. No employee should be using their cellphone while on the clock. Furthermore many fast food employees engage in credit card fraud. They will have their cellphone on a video call while at work at the drive thru window and when a customer pay with a credit/debit card the employee will pass the card over the video chat so their accomplice can screenshot the card information and number. I will not be going back to this location. The on duty manager should be ashamed at how nasty this restaurant is. On Tuesday, I will be notifying the health department or inspection office. The regional manager need to do a surprise visit because the owner doesn't give a damn about this restaurant.

Atmosphere: 1

Food: 5

Service: 1

if i could give this place 0 stars i would. the wait is ridiculous everytime i wait at least 20 mins in line. last time i came they said they were only serving chicken tenders and hot dogs when we had already been waiting at the speaker for 10 mins. this time i asked them if they had everything in the bag and they said yes got home and they did not give me my chili cheese fries and it was on the receipt i went back and am now waiting here now been in line for 25 mins with only two trucks in front of me. all i can say is do not go here this place is a waste of ur time and money.

Very pleasant staff

Atmosphere: 5

Food: 4

Service: 5