Freebirds World Burrito

This place never has what you want and always says wait 20 minutes suggest you find another place this one is bad

Atmosphere: 3

Food: 1

Service: 1

Always good food and using the app gets you a ton of perks! On my last visit I received a free burrito because of the Dallas Stars score, and I live in Houston. Love it! Freebird’s has great promos if you use the app. Also very convenient to order that way and pick up in the drive through. Quick and easy!

Food: 5

Great and consistent quality

Atmosphere: 5

Food: 5

Service: 5

I visit this location often. Adriana is the best!! She has amazing customer service and every time i come in she has a happy smile. She makes the burritos the way every employee should make the burritos 🌯 at Freebirds.

Atmosphere: 5

Food: 5

Service: 5

AMASING customer service

Food can be inconsistent at times but very friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Great food & great service

Just picked up burritos from an online order. Paid for steak and there is ZERO meat in my burrito! All rice and veggies. So bummed! I really wanted to love this place but to charge for steak and put literally know steak in the burrito is not ok.

To get a response from Freebirds that was simply an apology, in this economy/ government shutdown, is really not enough. A “sorry” doesn’t do anything if follow through with remediation is for show. How will I be compensated?????

Atmosphere: 2

Food: 3

Service: 2

had the food today and it was so good and fresh! the pico de gallo is literally so amazing ! i also realized that the app was updated and it’s so much easier to use now. would recommend for good deals and collecting points

Atmosphere: 5

Food: 5

Service: 5

I love getting nachos here! You get so much food!

Atmosphere: 4

Food: 5

Service: 5

went today for the first time with my family and it was great ❤️! very affordable and i was able to feed myself and my children for a very great price. will definitely be my new go to spot

Atmosphere: 5

Food: 5

Service: 5

the customer service is a 10/10 the workers are amazing , food is always very fresh and good , and the area is clean and SPOTLESS!!! and they also provide very good deals on the app i would definitely recommend eating here.

Atmosphere: 5

Food: 5

Service: 5

Five stars for the staff. Food is a burrito so temper any epicurean dreams, execution is great and the app has great specials.

Atmosphere: 5

Food: 4

Service: 4

I love there nachos so good.

Atmosphere: 4

Food: 4

Service: 4

I stopped by around 6:30 p.m. and was really looking forward to trying Freebirds after hearing good things, but it didn’t quite live up to my expectations. The fajita meat tasted like it had been sitting out for a while and came in large, uneven chunks—it just didn’t have that fresh, authentic flavor I was hoping for.
The service was friendly and quick, which I appreciated, but overall the food didn’t seem very fresh. I’d say it’s a step above Taco Bell, but a step below Chipotle in both quality and taste. Price weekend a bit high. Thought I purchased the monday special that was supposed to be $10 it came out to 12.50.
Other customers who came in seemed to enjoy their meals, so maybe I just caught them on an off day. this visit was a bit of a letdown.

Atmosphere: 4

Food: 3

Service: 4