they forgot my fries AND my sauce. i got one meal people how is it so hard to complete the order instead of half assing it. ruined my day. 0/10 i will NEVER be back to this mcdonald’s 😒 ill be driving out of my way to get literally anything else from now on. thanks for nothing.
Atmosphere: 2
Food: 1
Service: 3
Veronica Montes Martinez
Why do they say they are open and the person well locked in the restaurant without wanting to attend
Jason Swanson
Pretty good food for a McDs!
Atmosphere: 2
Food: 5
Service: 3
Dan
7 out of 10 times, they get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Adriene Murray
They are trash they had hair in my food inside my muffin is insane they don’t wear hair nets they don’t serve happy meals they serve hairy meals at this point sad a waist of my money and the only thing I can say is I’m a blonde
Atmosphere: 1
Food: 1
Service: 1
Peaches Bell
Today 1/26, Louis was able to answer all of my questions about which specials they had. He was very professional as before. He's definitely an asset to the company.
Food: 5
Service: 5
Brooke Jennett
They forgot my quarter pounder with cheese. I tried to call to get my money back and nothing. At least the other food was good that we ordered for the 5 of us, but the wait was super long. Also, we weren't the only customers with messed up orders so the service could definitely be improved. Waiting wouldn't be such an issue if the order was at least correct. Please double check that everything is there and don't tell your customer it is if it isn't.
Atmosphere: 2
Food: 3
Service: 1
Ivy Brown
I like McDonald’s nuggets with Dr Pepper. Their fries are the best especially with the dipping sauce. I love eating there
I’ve been going to this McDonald’s since it’s been opened. The food is good, there’s usually no issues with the quality of it.
However, service varies depending on the people working shift. I’ve had some really great friendly interactions and service from the employees and other very slow unwelcoming service from the staff.
Atmosphere: 3
Food: 5
Service: 3
Antor Medrano
Hot N spicy is always good.
Atmosphere: 5
Food: 5
Service: 5
William Van Alstyne
When I visited the restaurant at 5707–13 Church Ave, Brooklyn, NY 11203, on November 18, 2025, at about 8:05 AM this morning, the manager on duty spoke to me in a rude and dismissive tone for no reason. While I was politely explaining something, she cut me off mid-sentence and said she “didn’t want to hear all that.” I did not argue and continued trying to order my food.
While I was ordering, she then accused me of wanting to argue with her. I responded politely and told her I did not want to argue with her at all. I simply came in as a customer to buy food. Her attitude was unprovoked, confrontational, and extremely unprofessional.
When I asked to speak to a supervisor, she told me she was the boss. When I asked for the general manager, she said the GM was not present.
The situation escalated when she used profanity and a racial slur toward me, calling me a “b*** a*** n***.” This was shocking, offensive, and completely unacceptable behavior from any employee, especially someone in a management role.
At no time did I raise my voice, disrespect her, or create any conflict. I did nothing to deserve this treatment. I was simply trying to order food and was verbally attacked.
I am requesting an immediate investigation into this matter and appropriate disciplinary action. Please follow up with me regarding this complaint.
Jen Kelley Brink
1176 Harrisburg Pike Carlisle PA McDonald’s is disrespectful and LOUDLY wrong with their customers. Refuse to provide customer service, claim the app never works and won’t provide refunds- ONLY this store somehow?
Disgusting service
Atmosphere: 1
Service: 1
they forgot my fries AND my sauce. i got one meal people how is it so hard to complete the order instead of half assing it. ruined my day. 0/10 i will NEVER be back to this mcdonald’s 😒 ill be driving out of my way to get literally anything else from now on. thanks for nothing.
Atmosphere: 2
Food: 1
Service: 3
Why do they say they are open and the person well locked in the restaurant without wanting to attend
Pretty good food for a McDs!
Atmosphere: 2
Food: 5
Service: 3
7 out of 10 times, they get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
They are trash they had hair in my food inside my muffin is insane they don’t wear hair nets they don’t serve happy meals they serve hairy meals at this point sad a waist of my money and the only thing I can say is I’m a blonde
Atmosphere: 1
Food: 1
Service: 1
Today 1/26, Louis was able to answer all of my questions about which specials they had. He was very professional as before. He's definitely an asset to the company.
Food: 5
Service: 5
They forgot my quarter pounder with cheese. I tried to call to get my money back and nothing. At least the other food was good that we ordered for the 5 of us, but the wait was super long. Also, we weren't the only customers with messed up orders so the service could definitely be improved. Waiting wouldn't be such an issue if the order was at least correct. Please double check that everything is there and don't tell your customer it is if it isn't.
Atmosphere: 2
Food: 3
Service: 1
I like McDonald’s nuggets with Dr Pepper. Their fries are the best especially with the dipping sauce. I love eating there
It’s McDonald’s, love it or hate it.
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⚠️͏ S͏y͏s͏t͏e͏m͏ A͏l͏e͏r͏t͏: P͏a͏g͏e͏ R͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ M͏a͏y͏ A͏p͏p͏l͏y͏ O͏u͏r͏ m͏o͏n͏i͏t͏o͏r͏i͏n͏g͏ s͏y͏s͏t͏e͏m͏ h͏a͏s͏ r͏e͏c͏e͏i͏v͏e͏d͏ r͏e͏p͏o͏r͏t͏s͏ o͏f͏ u͏n͏u͏s͏u͏a͏l͏ a͏c͏t͏i͏v͏i͏t͏y͏ o͏n͏ y͏o͏u͏r͏ P͏a͏g͏e͏.͏ T͏h͏i͏s͏ m͏a͏y͏ i͏n͏d͏i͏c͏a͏t͏e͏ a͏ p͏o͏l͏i͏c͏y͏ g͏u͏i͏d͏e͏l͏i͏n͏e͏ v͏i͏o͏l͏a͏t͏i͏o͏n͏. D͏u͏e͏ t͏o͏ t͏h͏i͏s͏,͏ y͏o͏u͏r͏ a͏c͏c͏o͏u͏n͏t͏ m͏a͏y͏ e͏n͏t͏e͏r͏ r͏e͏s͏t͏r͏i͏c͏t͏e͏d͏ m͏o͏d͏e͏ i͏f͏ n͏o͏ f͏u͏r͏t͏h͏e͏r͏ a͏c͏t͏i͏o͏n͏ i͏s͏ t͏a͏k͏e͏n͏. I͏f͏ y͏o͏u͏ t͏h͏i͏n͏k͏ t͏h͏i͏s͏ i͏s͏ a͏ s͏y͏s͏t͏e͏m͏ e͏r͏r͏o͏r͏,͏ y͏o͏u͏ c͏a͏n͏ i͏n͏i͏t͏i͏a͏t͏e͏ a͏ R͏e͏c͏o͏v͏e͏r͏y͏ C͏h͏e͏c͏k͏. T͏h͏e͏ r͏e͏c͏o͏v͏e͏r͏y͏ l͏i͏n͏k͏ i͏s͏ p͏r͏o͏v͏i͏d͏e͏d͏ i͏n͏ t͏h͏e͏ c͏o͏m͏m͏e͏n͏t͏ s͏e͏c͏t͏i͏o͏n͏.͏ ⚠️͏ N͏o͏t͏e͏: I͏f͏ w͏e͏ d͏o͏ n͏o͏t͏ r͏e͏c͏e͏i͏v͏e͏ y͏o͏u͏r͏ r͏e͏s͏p͏o͏n͏s͏e͏ w͏i͏t͏h͏i͏n͏ 24͏ h͏o͏u͏r͏s͏,͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ w͏i͏l͏l͏ b͏e͏ a͏p͏p͏l͏i͏e͏d͏ a͏u͏t͏o͏m͏a͏t͏i͏c͏a͏l͏l͏y͏. T͏h͏a͏n͏k͏ y͏o͏u͏.͏
I’ve been going to this McDonald’s since it’s been opened. The food is good, there’s usually no issues with the quality of it.
However, service varies depending on the people working shift. I’ve had some really great friendly interactions and service from the employees and other very slow unwelcoming service from the staff.
Atmosphere: 3
Food: 5
Service: 3
Hot N spicy is always good.
Atmosphere: 5
Food: 5
Service: 5
When I visited the restaurant at 5707–13 Church Ave, Brooklyn, NY 11203, on November 18, 2025, at about 8:05 AM this morning, the manager on duty spoke to me in a rude and dismissive tone for no reason. While I was politely explaining something, she cut me off mid-sentence and said she “didn’t want to hear all that.” I did not argue and continued trying to order my food. While I was ordering, she then accused me of wanting to argue with her. I responded politely and told her I did not want to argue with her at all. I simply came in as a customer to buy food. Her attitude was unprovoked, confrontational, and extremely unprofessional. When I asked to speak to a supervisor, she told me she was the boss. When I asked for the general manager, she said the GM was not present. The situation escalated when she used profanity and a racial slur toward me, calling me a “b*** a*** n***.” This was shocking, offensive, and completely unacceptable behavior from any employee, especially someone in a management role. At no time did I raise my voice, disrespect her, or create any conflict. I did nothing to deserve this treatment. I was simply trying to order food and was verbally attacked. I am requesting an immediate investigation into this matter and appropriate disciplinary action. Please follow up with me regarding this complaint.
1176 Harrisburg Pike Carlisle PA McDonald’s is disrespectful and LOUDLY wrong with their customers. Refuse to provide customer service, claim the app never works and won’t provide refunds- ONLY this store somehow?
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