McDonald's

22815 Cypresswood Dr, Spring
(281) 821-2808

Recent Reviews

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x Teo

dumbahh mcdonald’s employees can’t keep track of customers and give other people your food

Atmosphere: 1

Food: 1

Service: 1

Matthew H

I went there last Saturday to pick up my food for breakfast. I ordered through the app and I noticed that I couldn't order a fountain drink.

Atmosphere: 4

Food: 5

Service: 3

Natasha Biasucci

Went in quickly about a month ago for a few bundle deals for the boys got home and was missing a mcchicken which cause my kids to share a burger. Contacted the store manager immediately she advised to write her name and come in with the receipt for replacement whenever I can. Tonight was the time that I could because I do not eat mcdonalds but my kids do. I stopped to get comes and remember about the sandwich so I asked Isaac the manager on duty if he could assist. He was rude, not understanding, just terrible customer service all the way around...long story short he told me to just buy another one. Huh? Talking about a month was too long to wait. It shouldn't matter when mcdonalds took my money without giving me what I paid for. They pretty much stole my money from me since I did not get my product. I'm so disappointed in Isaac's comment and his unapologetic and unsympathetic behavior. This location is terrible and dont own up to any issue.

Julie Aparicio

Horrible service. They were missing food in my order (like everytime I go) and they accused me of being a liar. Everytime they do this, say they are positive of what they put in each bag, I had 3 bags of food and according to the guy he remembers exactly everything he put in each bag. Then everyone in the back was talking mess when I was still there and I could hear them. Then when he gave me my food tells me to enjoy my free food. There was no need. Just give me my food. Very disrespectful this guy on Christmas eve the one wearing the ugly sweater. No manners at all. Dont recommend this location at all to anyone.

Atmosphere: 1

Service: 1

Adriana Galvan

Every time I stop by here they tell me they are closed! And I just saw 2 cars waiting for food 😡 I think they are just lazy people working there that prefer so say they are closed than to actually do their job, I work in service food industry too and is just dissapointing!

Brandon Peters Jr

They forgot multiple items i ordered and then didn’t pickup the phone when i called about it

Atmosphere: 1

Food: 1

Service: 1

Adrianna Rojas

I'm very upset, I'm going to buy breakfast to go to work and I didn't get the hash browns of two breakfasts. I can't go back for them because I'm at work I'm not very upset now that I eat breakfast I need the syrup too 😡😡😡😡

Atmosphere: 5

Food: 2

Service: 2

Athena

Friendly staff and fast service.

Service: 5

Jordan Johnson

I love these ladies that work here! They’re sooooo amazing ESPECIALLY that morning crew!!! The vibes are immaculate here 🥳❤️ give these ladies a raise!!!!!!

Atmosphere: 5

Food: 5

Service: 5

pedro pesto

its the emo McDonald's good spot lol

Tensai Genius

McDonald's is a solid spot for a quick and easy meal. I'm a big fan of their hash browns and coffee, which are consistently good and make for a reliable go-to.

The service is usually quick, and the prices are reasonable, making it a dependable choice when you're on the go and need something fast. While it's not a fancy restaurant, it gets the job done and satisfies a craving.

Overall, it's a four-star rating for its consistency, convenience, and those delicious hash browns and coffee. It's a place you can count on for what it is.

Atmosphere: 4

Food: 4

Service: 4

Daniel Skarke

The new quarter pounder hamburger meat is excellent for fast food. I used to be a W guy, but since the Chicago firm bought them out, pretty much everybody including McDonald's provides far better food. If you haven't tried one, try a quarter pounder with cheese deluxe.

Atmosphere: 3

Food: 5

Service: 4

Niy Niy

The night shift is lazy and they don’t take people orders and have them wait in the line all night without a response. I drove around and saw the workers sitting down on their phones while people wait in line and are hungry. I will never eat here again!

Atmosphere: 1

Service: 1

alexander perez

Combo #9 doesn't work, the meat is tough and skinny, nothing is rubbish and how expensive they sell it, 8 dollars it cost me

Food: 1

Danyah Prevot

I had a terrible experience in which I will not be returning back to this Location. I’m a mom who is overstimulated and wanted to give my baby something to eat while I was attending to other things. so I went to McDonald’s thinking it is quick and easy. It was a pretty normal transaction until the food got dropped on the floor in which is an accident and I can understand that. I was in the drive-through, I wasn’t gonna make a big fuss about it and just pick it up. The McDonald’s child box ripped and spilled when I was trying to grab it. Into which the drive-through attendant immediately told me “you did that on purpose” into which I responded no, I didn’t. she tried to brush it off like it was OK for her to say that. I’ve had service jobs before and from my understanding it was never OK to speak to a customer that way. why would I drop something or rip it open, I’m not getting anything different for doing that. I was not looking for a discount nor anything for free. I did not mind paying it. They did give me new food, but I asked to speak to a manager into which the manager just tried to brush me off. I could tell from her tone and demeanor that she did not care when I tried to explain the situation. The only things that she said when I was talking to her were “mmm hmm” and ended the conversation with “yes ok”. I’m not saying that I wanted the employee fired, but I did want a manager to speak to her and tell her you cannot talk to customers that way it makes people uncomfortable. It makes people upset. It made me feel like I wasted my time and money, even coming there, like I said, the transaction was terrible.

Atmosphere: 1

Food: 1

Service: 1

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