Papa Johns Pizza

21187 Kuykendahl Rd, Spring
(281) 320-9884

Recent Reviews

E P

We love this location! We always order through the app, there’s been some occasions where they could do better, but honestly what quick serve restaurant doesn’t mess up orders sometimes (our pizza has always been 10/10). We tend to order late night on weekends, our food has always been super fresh and delivered promptly. Best pizza around!

Food: 5

Service: 5

Recommended dishes: Create Your Own, Cheese Pizza, Garlic Knots

A. Sabido

John was very helpful, fixed our issue quickly.

Atmosphere: 5

Food: 5

Service: 5

Jose Torres

5 star to everything, from the moment I entered to the moment I left. Miguel took my order explained all the toppings that came with the specialty pizzas. The quality of the food was just outstanding. Very impressed. I asked for extra sauce and definitely came out that way.

Atmosphere: 5

Food: 5

Service: 5

C Sanchez

Papa John’s used to be good. I’ve noticed recently that the quality of their product has been rapidly declining. Might be this location specifically. Who knows…. Stingy with the toppings, missing toppings, soggy crust, you name it.My favorite used to be “The Works,” with added jalapeños and pineapple (yeah, yeah… I’m one of those that likes pineapple on my pizza ;-p).Here’s the pizza description on their website:“THE WORKS PIZZAIt’s everything you want on a pizza – and then some. A heaping helping of pepperoni, julienne-cut Canadian bacon, spicy Italian sausage, fresh-cut onions, crisp green peppers, mushrooms, ripe black olives, and real cheese made from mozzarella. When you’re hungry for a hearty pizza, the Works always works.”Tonight, my “Works” pizza was delivered with, get this, ZERO pepperoni, ZERO Canadian bacon, and enough Italian sausage to fill a shot glass.I called the location to attempt getting some sort of resolution. The person that answered the phone offered to either remake the pizza and send it out tonight, or have a credit placed on our account for our next order.As much as I wanted to have my pizza done right tonight, I couldn’t do it. During our ENTIRE conversation, I could hear another employee in the background coughing their lungs up NON-STOP. The coughing was so bad, I was hesitant to eat what was already delivered, but I was hungry (don’t judge me).After repeatedly giving this location “one more chance,” tonight’s delivery cemented my decision to NEVER order Papa John’s again.Steer clear of this location, they WILL mess something up.

Atmosphere: 1

Food: 1

Service: 1

Carlos Sanchez

Papa John’s used to be good. I’ve noticed recently that the quality of their product has been rapidly declining. Might be this location specifically. Who knows…. Stingy with the toppings, missing toppings, soggy crust, you name it. My favorite used to be “The Works,” with added jalapeños and pineapple (yeah, yeah… I’m one of those that likes pineapple on my pizza ;-p). Here’s the pizza description on their website: “THE WORKS PIZZA It’s everything you want on a pizza – and then some. A heaping helping of pepperoni, julienne-cut Canadian bacon, spicy Italian sausage, fresh-cut onions, crisp green peppers, mushrooms, ripe black olives, and real cheese made from mozzarella. When you’re hungry for a hearty pizza, the Works always works.” Tonight, my “Works” pizza was delivered with, get this, ZERO pepperoni, ZERO Canadian bacon, and enough Italian sausage to fill a shot glass. I called the location to attempt getting some sort of resolution. The person that answered the phone offered to either remake the pizza and send it out tonight, or have a credit placed on our account for our next order. As much as I wanted to have my pizza done right tonight, I couldn’t do it. During our ENTIRE conversation, I could hear another employee in the background coughing their lungs up NON-STOP. The coughing was so bad, I was hesitant to eat what was already delivered, but I was hungry (don’t judge me). After repeatedly giving this location “one more chance,” tonight’s delivery cemented my decision to NEVER order Papa John’s again. Steer clear of this location, they WILL mess something up.

Brandon T

Order the Big Texan pizza. Xl pepperoni New York style. I added mushrooms and extra cheese I received a cheese pizza with 6 slices of mushrooms. Maybe there is a shortage of both mushrooms and pepperoni slices I don't know. But what I do know is when I call she said I only order a 1-toping pizza. But the box plus my receipt and app say something completely different ? I don't even think I talked with the manager either by far the worst experience here hopefully they don't end up like the dominoes across the street

Atmosphere: 1

Food: 1

Service: 1

Elmore Shannon

Today around 6:00 p.m. Wednesday the young lady at the register was very nice and professional..Two employees 1 male 1 female came from outside and into the prep area started making pizza without washing their hands (now I see why customers get sickened) very unsanitary.A group of customers was already there before me and I noticed one of the females goes into the prep area and she appears to be standing directly where the pizza is being prepared in plain clothing (no hat) where hair can possibly fall onto the mealI would assume that this location is not a corporate location but I will report this further.This store just needs more training and supervision.Vegetarian options: Pizza is good but could be better.

Atmosphere: 1

Service: 5

Recommended dishes: Cheese Pizza

Jacqueline Money

Papa Murphy is an awesome place to go. The employees are super nice and helpful. I wished the one on Sawdust in the Woodlands was still here.

Atmosphere: 5

Food: 5

Service: 5

Richard Bonilla

The girl with the nose ri g was so helpful. And nice to talk to. Very helpful. Ordered the Shaqeroni. It was big just for me. Took a few days to eat. Worth ordering I would recommend.

Atmosphere: 5

Food: 5

Service: 5

Chronicle Silence

Pizza sucks, manager sucks and who ever prepared the food sucks if I could give it negative 5 stars I

Atmosphere: 1

Food: 1

Service: 1

Gary Cook

To go order great food and fast delivery.

Food: 5

Service: 5

Recommended dishes: Garlic Stuffed Crust

wildkatjz54

Placed a 60 dollar order, came in to pick-up with a 100 dollar bill and I was told they will not make change if it's more than 20 dollars. They said they would rather throw it away and lose out on the money then make change. I will not return !

charles rom

I ate it, but the memory is evil, or sad anyway: the pizza first of all was pretty much dry as dust: radically insufficient tomato sauce, and my 3 paid-ingredient "special" was grossly inadequate on both cheese quantity and overall toppings too. Usually Papa's is good, the store off 1960W in Houston makes good, succulent pizza---avoid this store, it's near my house but I won't be their customer again.

Atmosphere: 3

Food: 1

Service: 2

charli borges

My family and I ordered this evening 4 pizzas and 3 side items. We get home to find pizzas messed up. We usually don't have many issues but tonight my husband and to make 2 round trips to have them correct the issues with our dinner. No compensation for our dinner being after 7 pm when food was ordered before 6. The employees didn't seem concerned or bothered that not only did they make a mistake on our dinner but somebody actually ordered and didn't receive what they gave us. I don't like leaving less than stellar reviews cause I know how detrimental a bad review can be for a company.

Atmosphere: 2

Food: 3

Service: 1

Daniel Zuro

Quality is getting worse. It used to be great pizza. We got pizza every Saturday night, next week need to go to a different place. Now (according to Matthew a year ago, he is lying of course) they started charge 45 for each packet of cheese and pepper.What happened with the good food and friendly service. Just very disappointed! 07/29/23I have pics of the horrible pizzas just in case.

Atmosphere: 1

Food: 1

Service: 1

Load More