Zero stars. This place is a nightmare. Placed order for pickup on uber. Within a minute it said it was ready for pickup. My husband was told at pickup that the order was not sent to the location even though the address was correct on app. The woman was rude and then proceeded to ignore him. I’m thankful I could cancel via the app because from past reviews it looks like customers don’t get a refund.
Atmosphere: 1
Food: 1
Service: 1
Caroline Morrison
My husband met the delivery guy outside and watched him get the pizza from the trunk of his car and not in a warmer just loose in his trunk! Awful. Pizza was cold. We are done with Pizza Hut. We chose them because Dominos is terrible too! $35 for one large pizza is robbery!!!
Food: 1
Den
Mrs khaula the happy person The pizza was good and delicious
Atmosphere: 5
Food: 5
Service: 5
Cassandra Davis
So I’m a busy mom hosting a boys gaming party on a Friday night, I had some issues where I placed my order wrong. But the manager Tara and the crew working that night went above and beyond to help me get it sorted out.
Atmosphere: 4
Food: 5
Service: 5
Kendall Norvell
The food is always amazing, looks delicious and the service is quick. My food never fails to be made on time when I order carry out. Ms. Tara provided outstanding customer service and I will definitely be back to this store soon!
Atmosphere: 5
Food: 5
Service: 5
kendall davis
I see why this place has a 3.1 star review, no urgency, long wait, no good customer service, workers cursing and yelling. Your better off ordering somewhere else
Atmosphere: 1
Food: 2
Service: 1
Michelle S
Good pizza. Horrible service. Delivery? Forget it. The past two times they have said our pizza was delivered. And it wasn’t. This second time it arrived an hour after the tracker said it was delivered. I tried to call them to find out food- but the phones were down, which meant customer service had no way of knowing what had happened either.
Atmosphere: 1
Food: 2
Service: 1
Paul O'Neill
The last few times I have ordered from this store the order has taken well over an hour to get to my house. The app will tell you it’s already been delivered and the order will be nowhere to be found. Tonight I ordered a pizza and cheese sticks at 6:23 - it said it was delivered at 7:10 - I called they said it would be delivered at 7:38 - At 7:45 I get a text from a DoorDash driver saying he’s waiting for my order at the store. The store also asked him to take another order and wait for that one to be done before they delivered mind. Do not order here if you can help it. Save yourself the headache.
Service: 1
Jackie Fryer
Update: I emailed them almost 2 weeks ago, per their response below and have yet to hear back from anyone. This store is a joke.
We ordered the “big dinner box with pasta” we did not receive the big box but instead 2 round pizzas, a single serving of pasta, and breadsticks. The breadsticks were barely cut through, the pasta should have been at least 2 servings and the pizzas were terrible. The one in the picture looks like a piece was cut out of it or something and “put back together”. The pieces did not line up as if it had just been shook up a little but actually some pieces missing. And the other pizza’s crust just wasn’t pan like it was supposed to be. So many issues with this order. We tried to call and no answer at the store, just the call center. I chatted with someone through the app and they wanted to give us 3 free pizzas but we requested a refund instead because we will not be ordering from this location again. Also, the people in the store were just rude when we picked up our order.
Food: 1
Service: 1
Rick Richardson
The store has gone completely downhill over the years. Waited at the counter longer than I should have before finally ringing the bell to get someone to come. This was after making eye contact with the worker upon entering the store. Thin crust pizza was stuck to the box and undercooked. Another pizza had toppings thrown on as an afterthought. Customer service person I called said they have to get back to me to provide a refund in a few days. I'm done.
Update: I was asked to email them, but there is still no response to resolve the issue as of 8/8/2025. So, I have both spoken to a customer service representative and emailed twice with no success.
Save your money!! Never got our pizza so wouldn’t know how the food was. Phone number doesn’t go to the store. Tried calling and got passed around so guess what? We’re disputing the credit card transaction, never referring anyone here if anything speaking badly about it and never ordering again. Hopefully this location will close.
Atmosphere: 1
Food: 1
Service: 1
Draco Fury
Took hours than was supposed, i am dying. due to this Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Kay La’Sha
This is just sorry! Sorry service sorry management EVERYTHING IS JUSY SORRY. I asked for customer service number to make a complaint and the manager refused to give me the number. I asked for two Myhutboxes (which i did not receive) manager still gave me the wings and fries which looks like they have been sitting elsewhere all day long. THIS IS SORRY SERVICE!
Zero stars. This place is a nightmare. Placed order for pickup on uber. Within a minute it said it was ready for pickup. My husband was told at pickup that the order was not sent to the location even though the address was correct on app. The woman was rude and then proceeded to ignore him. I’m thankful I could cancel via the app because from past reviews it looks like customers don’t get a refund.
Atmosphere: 1
Food: 1
Service: 1
My husband met the delivery guy outside and watched him get the pizza from the trunk of his car and not in a warmer just loose in his trunk! Awful. Pizza was cold. We are done with Pizza Hut. We chose them because Dominos is terrible too! $35 for one large pizza is robbery!!!
Food: 1
Mrs khaula the happy person
The pizza was good and delicious
Atmosphere: 5
Food: 5
Service: 5
So I’m a busy mom hosting a boys gaming party on a Friday night, I had some issues where I placed my order wrong. But the manager Tara and the crew working that night went above and beyond to help me get it sorted out.
Atmosphere: 4
Food: 5
Service: 5
The food is always amazing, looks delicious and the service is quick. My food never fails to be made on time when I order carry out. Ms. Tara provided outstanding customer service and I will definitely be back to this store soon!
Atmosphere: 5
Food: 5
Service: 5
I see why this place has a 3.1 star review, no urgency, long wait, no good customer service, workers cursing and yelling. Your better off ordering somewhere else
Atmosphere: 1
Food: 2
Service: 1
Good pizza. Horrible service. Delivery? Forget it. The past two times they have said our pizza was delivered. And it wasn’t. This second time it arrived an hour after the tracker said it was delivered. I tried to call them to find out food- but the phones were down, which meant customer service had no way of knowing what had happened either.
Atmosphere: 1
Food: 2
Service: 1
The last few times I have ordered from this store the order has taken well over an hour to get to my house. The app will tell you it’s already been delivered and the order will be nowhere to be found. Tonight I ordered a pizza and cheese sticks at 6:23 - it said it was delivered at 7:10 - I called they said it would be delivered at 7:38 - At 7:45 I get a text from a DoorDash driver saying he’s waiting for my order at the store. The store also asked him to take another order and wait for that one to be done before they delivered mind. Do not order here if you can help it. Save yourself the headache.
Service: 1
Update: I emailed them almost 2 weeks ago, per their response below and have yet to hear back from anyone. This store is a joke.
We ordered the “big dinner box with pasta” we did not receive the big box but instead 2 round pizzas, a single serving of pasta, and breadsticks. The breadsticks were barely cut through, the pasta should have been at least 2 servings and the pizzas were terrible. The one in the picture looks like a piece was cut out of it or something and “put back together”. The pieces did not line up as if it had just been shook up a little but actually some pieces missing. And the other pizza’s crust just wasn’t pan like it was supposed to be. So many issues with this order. We tried to call and no answer at the store, just the call center. I chatted with someone through the app and they wanted to give us 3 free pizzas but we requested a refund instead because we will not be ordering from this location again. Also, the people in the store were just rude when we picked up our order.
Food: 1
Service: 1
The store has gone completely downhill over the years. Waited at the counter longer than I should have before finally ringing the bell to get someone to come. This was after making eye contact with the worker upon entering the store. Thin crust pizza was stuck to the box and undercooked. Another pizza had toppings thrown on as an afterthought. Customer service person I called said they have to get back to me to provide a refund in a few days. I'm done.
Update: I was asked to email them, but there is still no response to resolve the issue as of 8/8/2025. So, I have both spoken to a customer service representative and emailed twice with no success.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Management staff is very helpful!
Atmosphere: 5
Food: 5
Service: 5
Save your money!! Never got our pizza so wouldn’t know how the food was. Phone number doesn’t go to the store. Tried calling and got passed around so guess what? We’re disputing the credit card transaction, never referring anyone here if anything speaking badly about it and never ordering again. Hopefully this location will close.
Atmosphere: 1
Food: 1
Service: 1
Took hours than was supposed, i am dying. due to this Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
This is just sorry! Sorry service sorry management EVERYTHING IS JUSY SORRY. I asked for customer service number to make a complaint and the manager refused to give me the number. I asked for two Myhutboxes (which i did not receive) manager still gave me the wings and fries which looks like they have been sitting elsewhere all day long. THIS IS SORRY SERVICE!
Atmosphere: 1
Food: 1
Service: 1
They DO NOT Deliver food you paid for!!°
Service: 1
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