The worst location. Simply because they leave you standing 15 min before they help you. You have to pretty much beg to pick up your pickup order that has been sitting for 30 min getting soggy. Very rude staff. It’s pretty much like flagging down a cab
Atmosphere: 1
Food: 1
Service: 1
Orchid
This place deserves zero (0) stars. The employees are incompetent and clueless about what they sell. A 10 year old would do a better job.
Atmosphere: 1
Food: 1
Service: 1
Tod Harman
I’ve eaten at this location before and had good experiences, but this visit was very disappointing.
I ordered two sandwiches—one for myself and one for my son. Despite having only one car in front of me, we waited nearly 20 minutes in the drive-through. When we got home and opened the bag, there were three sandwiches inside—one extra we did not order. Unfortunately, my sandwich was also made incorrectly. Instead of lettuce, it had onions all over it (see photo), even though the order tag was correct.
I completed the receipt survey and requested a follow-up, but no one ever contacted me. Between the long wait, incorrect order, and lack of response, this location does not seem to prioritize customer service.
Atmosphere: 1
Food: 1
Service: 1
Lee G
No No No 🤦♂️ come on guys please stop touching your headset while making my food it’s so unsanitary. I know that headset is on multiple heads and in multiple hands a day and barely cleaned. I just walked out I work way to hard to pay for a bacteria sandwich!!!
Stephanie Reed
They run out of broccoli cheddar soup like they don’t make enough and it’s one of the most asked for on the menu
Dusten Hutto
Looks like the sandwiches are smaller now, I truly hope this means the Pot Belly Employees are making more money now.
Atmosphere: 5
Food: 1
Service: 5
Corbie Goltz
This location needs a complete overhaul of staff. Every staff member had a terrible attitude. Food was ok. Won’t go back to this location on account of the staff
Food: 3
Service: 1
Kimberli Sullivan
Tried to get food through the drive thru. The worker told us to wait. We waited for 10 minutes with no one answering, so we left.
Service: 1
MgLEGEND *
Worse service ever. Please hire better night time workers. Those ladies are rude and tried to over charge us. Please save your money and do not eat at the Spring location.
I got food poisoning from the avo turkey sub. Ate the sub Tuesday night ( 7/22/25 ) and I'm still recovering. Please avoid this place.
Food: 1
Madison Reedy
This is the SECOND time at this location they have given us expired chips…. Like 4-6months expired. How are we going to trust the integrity of all the other sandwich ingredients if they’re so easily passing out expired product. Pretty disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jodi Bentz
Used to be a good place. But we won't be returning. Order was wrong and you do not get what you pay for. There are too many places to pick from to eat around here to ever even consider returning to this establishment.
Jason Hughes
Idk why, but this potbelly’s just can’t seem to get it right
Atmosphere: 4
Food: 1
Service: 3
Phi
Every time I order here the sandwich gets smaller & smaller. 4 bites and it’s gone. $15 price tag for a sample sandwich & chips that were stale & a discusting questionable looking object in my stale chip bag. This is not worth the $15! Please save yourself the money & go elsewhere.gross never again.
The worst location. Simply because they leave you standing 15 min before they help you. You have to pretty much beg to pick up your pickup order that has been sitting for 30 min getting soggy. Very rude staff. It’s pretty much like flagging down a cab
Atmosphere: 1
Food: 1
Service: 1
This place deserves zero (0) stars. The employees are incompetent and clueless about what they sell. A 10 year old would do a better job.
Atmosphere: 1
Food: 1
Service: 1
I’ve eaten at this location before and had good experiences, but this visit was very disappointing.
I ordered two sandwiches—one for myself and one for my son. Despite having only one car in front of me, we waited nearly 20 minutes in the drive-through. When we got home and opened the bag, there were three sandwiches inside—one extra we did not order. Unfortunately, my sandwich was also made incorrectly. Instead of lettuce, it had onions all over it (see photo), even though the order tag was correct.
I completed the receipt survey and requested a follow-up, but no one ever contacted me. Between the long wait, incorrect order, and lack of response, this location does not seem to prioritize customer service.
Atmosphere: 1
Food: 1
Service: 1
No No No 🤦♂️ come on guys please stop touching your headset while making my food it’s so unsanitary. I know that headset is on multiple heads and in multiple hands a day and barely cleaned. I just walked out I work way to hard to pay for a bacteria sandwich!!!
They run out of broccoli cheddar soup like they don’t make enough and it’s one of the most asked for on the menu
Looks like the sandwiches are smaller now, I truly hope this means the Pot Belly Employees are making more money now.
Atmosphere: 5
Food: 1
Service: 5
This location needs a complete overhaul of staff. Every staff member had a terrible attitude. Food was ok. Won’t go back to this location on account of the staff
Food: 3
Service: 1
Tried to get food through the drive thru. The worker told us to wait. We waited for 10 minutes with no one answering, so we left.
Service: 1
Worse service ever. Please hire better night time workers. Those ladies are rude and tried to over charge us. Please save your money and do not eat at the Spring location.
Atmosphere: 1
Food: 1
Service: 1
Great place for a quick sandwich.
Food is good ... staff friendly and efficent
Restaurantji Recommends
I got food poisoning from the avo turkey sub. Ate the sub Tuesday night ( 7/22/25 ) and I'm still recovering. Please avoid this place.
Food: 1
This is the SECOND time at this location they have given us expired chips…. Like 4-6months expired. How are we going to trust the integrity of all the other sandwich ingredients if they’re so easily passing out expired product. Pretty disgusting.
Atmosphere: 1
Food: 1
Service: 1
Used to be a good place. But we won't be returning. Order was wrong and you do not get what you pay for. There are too many places to pick from to eat around here to ever even consider returning to this establishment.
Idk why, but this potbelly’s just can’t seem to get it right
Atmosphere: 4
Food: 1
Service: 3
Every time I order here the sandwich gets smaller & smaller. 4 bites and it’s gone. $15 price tag for a sample sandwich & chips that were stale & a discusting questionable looking object in my stale chip bag. This is not worth the $15! Please save yourself the money & go elsewhere.gross never again.
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