I wish I could say great things about my first experience and interaction with the staff (one in particular). I am normally easy going, can tolerate people as a whole and never put time into writing review but I kind of feel it needs to be done this time around since its about caring for your customers . I had family visiting, and we thought it would be great time to check out Rotolo's for the first time. This was yesterday night around 8pm(They close at 11pm), on a Friday night, during spring break. We briefly said hello to the host and told her it was 8 of us. Instantly her facially expression communicated full disappointment, looked down and sighed and looked at us again and nodded her head no. I looked around just because this response was so bizarre. Its never happened to me before. Apparently maybe she doesn't like to host a large group?To make it even more unwelcoming, there was hardly anyone there!? I was in utter shocked and confused as she proceeded to take us to our table. Wondering if we look, smelled weird or bizarre? Nope, just 4 normal adults with well behaved kiddos and a host that did not want us there. Not professional or welcoming at all. But our waitress was very nice! There you go, that was my first encounter and experience with Rotolo's.
Atmosphere: 2
Food: 4
Service: 2
Richard Linares
Awesome service. Enjoy the atmosphere
Atmosphere: 5
Food: 5
Service: 5
Chuck Levesque
Beer and dinner with friends were the only good thing. Service was poor and pizza was just as bad.
Atmosphere: 2
Food: 3
Service: 1
Donald Chapman
We love coming here and getting their Chicago style sausage pizza. Always amazing!
Atmosphere: 5
Food: 5
Service: 5
Grace Williams
I came here on Valentine’s day with my bubby for dinner because we heard from our friends that this place is really yummy! The host seemed a little frazzled but we were sat promptly. We ordered the truffle burger and chicken alfredo, both were really good but the alfredo could use a little something extra. From the booth we sat in, the place seemed very lively and friendly. Unfortunately our server didn’t have the same attitude. She was cold and standoffish even with a smile on her face. Maybe she was mad she was working on Valentine’s? Who knows. We didn’t get her name at first but the receipt we got had the name “Desteni” on it. Other than the server being a little lack luster, everything was great!
Atmosphere: 5
Food: 5
Service: 3
Georgia Layman
So impressed with every aspect of this new to us restaurant!! Amazing pizza, most pleasant atmosphere and added bonus of live music as we were there on a Thursday!! We will definitely be returning to our new favorite restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Jeslyn Duran
While the servers were nice and the atmosphere was great, I cannot recommend eating here because the food was not up to par. We ended up only eating the apps and even those were a struggle to get through.
Atmosphere: 5
Food: 1
Service: 4
Jessica
It was my very first time there I sat at the bar. Everyone is really attentive and helpful. They are professional and extremely friendly. Service and food was amazing. Warren is a bubbly and enjoyable bartender. The drinks were great I had the king cake tiramisu definitely a 10/10 recommended drink. The food came out at a decent time and the server who brought it out was amazing and friendly also. Food is a 10/10 here too I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
tia andrews
PERFECT place to bring your animals and enjoy the food. I had an amazing server named Taylor. The food was amazing my mom and I got the big apple. It was full of meat and cooked perfect. Atmosphere is amazing.
Atmosphere: 5
Food: 5
Service: 5
Panama
In my opinion, this is hands down the worse pizza I ever had in my life. I ordered a Detroit style. Also, the spaghetti and meatball was terrible. I couldn't with a right conscience feed it to my 2 yr old son. The garlic knots were the only good thing I ordered. I think this is the first time I decided to leave unfinished food and not pack it up to go. I left it all on the table and paid over $40. I was very disappointed.
I was searching for a deep-dish pizza restaurant and came across this place. I ordered one, and it was subpar. The dough was doughy and uncooked. The caramelized onions were just raw onions (uncooked), and the pizza overall was soggy. This is the last time that I spend my money here. I was better off eating a frozen pizza.
Food: 2
Service: 3
John DeFrees
Great pizza, calzones and beer selection.
Atmosphere: 5
Food: 5
Service: 5
Lorén Westerfield
I just didn’t really like anything here. I really wanted to, but the food was “okay”. I didn’t feel like the cheese was cooked long enough and it didn’t really even cover the whole pizza. The $13 salad was slightly larger than what I would expect for the $4 side salad size. The beer selection was mid.
Atmosphere: 3
Food: 2
Service: 2
Demetra Rogers
As we walked in the staff greeted us with a smile . Thursday night’s is live music and we enjoyed it. Monday and Wednesday is trivia night which I can’t wait to attend. Nice atmosphere, nice staff, a cozy atmosphere . We enjoyed the pizza that have such a variety we can’t wait to try them all. The truffle fries…..I had better. Please cook the fries not so hard other than that they have a nice selection for everyone. They also have beer a wine selections . I can’t wait to come back keep up the good work guys. If you do we will be one of your regulars. And a big shout out to our waitress Shakira. She was very pleasant and nice and took care of us. And I love that I can take my cup home as a souvenir. I love that idea. Less dishes you have to wash, glass can get messy. But they still use glass for beer and wine products.. Our family spot at least once a month❤️
Vegetarian options: They have fries, and a mushroom truffle burger that I seen.
Parking: There is plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Og Pizza
rafiq kattangere
We went there as part of business lunch. They have several unique options for pizzas and sandwiches. The new sandwich I saw my friend ordered was muffallata sandwich which was very huge in size and heard it was not bad. I personally ordered fried shrimp Alfredo pasta. The shrimp was crispy and tasty. But the sauce itself was very tangy and sour. The service was super!
I wish I could say great things about my first experience and interaction with the staff (one in particular). I am normally easy going, can tolerate people as a whole and never put time into writing review but I kind of feel it needs to be done this time around since its about caring for your customers . I had family visiting, and we thought it would be great time to check out Rotolo's for the first time. This was yesterday night around 8pm(They close at 11pm), on a Friday night, during spring break. We briefly said hello to the host and told her it was 8 of us. Instantly her facially expression communicated full disappointment, looked down and sighed and looked at us again and nodded her head no. I looked around just because this response was so bizarre. Its never happened to me before. Apparently maybe she doesn't like to host a large group?To make it even more unwelcoming, there was hardly anyone there!? I was in utter shocked and confused as she proceeded to take us to our table. Wondering if we look, smelled weird or bizarre? Nope, just 4 normal adults with well behaved kiddos and a host that did not want us there. Not professional or welcoming at all. But our waitress was very nice! There you go, that was my first encounter and experience with Rotolo's.
Atmosphere: 2
Food: 4
Service: 2
Awesome service. Enjoy the atmosphere
Atmosphere: 5
Food: 5
Service: 5
Beer and dinner with friends were the only good thing. Service was poor and pizza was just as bad.
Atmosphere: 2
Food: 3
Service: 1
We love coming here and getting their Chicago style sausage pizza. Always amazing!
Atmosphere: 5
Food: 5
Service: 5
I came here on Valentine’s day with my bubby for dinner because we heard from our friends that this place is really yummy! The host seemed a little frazzled but we were sat promptly. We ordered the truffle burger and chicken alfredo, both were really good but the alfredo could use a little something extra.
From the booth we sat in, the place seemed very lively and friendly. Unfortunately our server didn’t have the same attitude. She was cold and standoffish even with a smile on her face. Maybe she was mad she was working on Valentine’s? Who knows. We didn’t get her name at first but the receipt we got had the name “Desteni” on it.
Other than the server being a little lack luster, everything was great!
Atmosphere: 5
Food: 5
Service: 3
So impressed with every aspect of this new to us restaurant!! Amazing pizza, most pleasant atmosphere and added bonus of live music as we were there on a Thursday!! We will definitely be returning to our new favorite restaurant!!
Atmosphere: 5
Food: 5
Service: 5
While the servers were nice and the atmosphere was great, I cannot recommend eating here because the food was not up to par. We ended up only eating the apps and even those were a struggle to get through.
Atmosphere: 5
Food: 1
Service: 4
It was my very first time there I sat at the bar. Everyone is really attentive and helpful. They are professional and extremely friendly. Service and food was amazing. Warren is a bubbly and enjoyable bartender. The drinks were great I had the king cake tiramisu definitely a 10/10 recommended drink. The food came out at a decent time and the server who brought it out was amazing and friendly also. Food is a 10/10 here too I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
PERFECT place to bring your animals and enjoy the food. I had an amazing server named Taylor. The food was amazing my mom and I got the big apple. It was full of meat and cooked perfect. Atmosphere is amazing.
Atmosphere: 5
Food: 5
Service: 5
In my opinion, this is hands down the worse pizza I ever had in my life. I ordered a Detroit style. Also, the spaghetti and meatball was terrible. I couldn't with a right conscience feed it to my 2 yr old son. The garlic knots were the only good thing I ordered. I think this is the first time I decided to leave unfinished food and not pack it up to go. I left it all on the table and paid over $40. I was very disappointed.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
I was searching for a deep-dish pizza restaurant and came across this place. I ordered one, and it was subpar. The dough was doughy and uncooked. The caramelized onions were just raw onions (uncooked), and the pizza overall was soggy. This is the last time that I spend my money here. I was better off eating a frozen pizza.
Food: 2
Service: 3
Great pizza, calzones and beer selection.
Atmosphere: 5
Food: 5
Service: 5
I just didn’t really like anything here. I really wanted to, but the food was “okay”. I didn’t feel like the cheese was cooked long enough and it didn’t really even cover the whole pizza. The $13 salad was slightly larger than what I would expect for the $4 side salad size. The beer selection was mid.
Atmosphere: 3
Food: 2
Service: 2
As we walked in the staff greeted us with a smile . Thursday night’s is live music and we enjoyed it. Monday and Wednesday is trivia night which I can’t wait to attend. Nice atmosphere, nice staff, a cozy atmosphere . We enjoyed the pizza that have such a variety we can’t wait to try them all. The truffle fries…..I had better. Please cook the fries not so hard other than that they have a nice selection for everyone. They also have beer a wine selections . I can’t wait to come back keep up the good work guys. If you do we will be one of your regulars. And a big shout out to our waitress Shakira. She was very pleasant and nice and took care of us. And I love that I can take my cup home as a souvenir. I love that idea. Less dishes you have to wash, glass can get messy. But they still use glass for beer and wine products.. Our family spot at least once a month❤️
Vegetarian options: They have fries, and a mushroom truffle burger that I seen.
Parking: There is plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Og Pizza
We went there as part of business lunch. They have several unique options for pizzas and sandwiches. The new sandwich I saw my friend ordered was muffallata sandwich which was very huge in size and heard it was not bad. I personally ordered fried shrimp Alfredo pasta. The shrimp was crispy and tasty. But the sauce itself was very tangy and sour. The service was super!
Parking: Great location
Atmosphere: 4
Food: 3
Service: 4
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